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Use generic ticket processing demo defaults

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Drechsler, Meik
2026-07-23 09:27:00 +02:00
parent bb5d7c1d2a
commit bdff275da9
1 changed files with 5 additions and 4 deletions
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9
FasdCockpitCommunicationDemo/Config/F4SD-Global-Configuration.xml
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@@ -16,10 +16,11 @@
<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
<NotesMandatory Policy="Mandatory" Value="true" />
<ShowOverview Policy="Mandatory" Value="true" />
<OpenActivitiesExternally Policy="Mandatory" Value="false">
<OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
<OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
</OpenActivitiesExternally>
<TicketProcessing Policy="Mandatory" Value="both">
<TicketTypeProcessing Type="Ticket" Value="intern" />
<TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
<TicketTypeProcessing Type="Incident" Value="intern" />
</TicketProcessing>
<OverviewPollingPersonal Policy="Mandatory" Value="10" />
<OverviewPollingRole Policy="Mandatory" Value="5" />
</TicketConfiguration>