diff --git a/FasdCockpitCommunicationDemo/Config/F4SD-Global-Configuration.xml b/FasdCockpitCommunicationDemo/Config/F4SD-Global-Configuration.xml
index e0160b0..db64f39 100644
--- a/FasdCockpitCommunicationDemo/Config/F4SD-Global-Configuration.xml
+++ b/FasdCockpitCommunicationDemo/Config/F4SD-Global-Configuration.xml
@@ -16,10 +16,11 @@
     <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
     <NotesMandatory Policy="Mandatory" Value="true" />
     <ShowOverview Policy="Mandatory" Value="true" />
-    <OpenActivitiesExternally Policy="Mandatory" Value="false">
-      <OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
-      <OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
-    </OpenActivitiesExternally>
+    <TicketProcessing Policy="Mandatory" Value="both">
+      <TicketTypeProcessing Type="Ticket" Value="intern" />
+      <TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
+      <TicketTypeProcessing Type="Incident" Value="intern" />
+    </TicketProcessing>
     <OverviewPollingPersonal Policy="Mandatory" Value="10" />
     <OverviewPollingRole Policy="Mandatory" Value="5" />
   </TicketConfiguration>