28 lines
1.3 KiB
XML
28 lines
1.3 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<F4SD-Global-Configuration>
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<ShouldSkipSlimView Policy="Default" Value="true" />
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<SmallViewAlignment Policy="Default" Value="Right" />
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<FavouriteBarAlignment Policy="Default" Value="Right" />
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<InformationClassSearchPriority Policy="Hidden">
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<InformationClass Type="User" />
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<InformationClass Type="Computer" />
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<InformationClass Type="VirtualSession" />
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<InformationClass Type="Ticket" />
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</InformationClassSearchPriority>
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<TicketConfiguration>
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<DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
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<CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
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<UseSimplifiedCaseCompletionDialog Policy="Mandatory" Value="false" />
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<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
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<NotesMandatory Policy="Mandatory" Value="true" />
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<ShowOverview Policy="Mandatory" Value="true" />
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<TicketProcessing Policy="Mandatory" Value="both">
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<TicketTypeProcessing Type="Ticket" Value="intern" />
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<TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
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<TicketTypeProcessing Type="Incident" Value="intern" />
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</TicketProcessing>
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<OverviewPollingPersonal Policy="Mandatory" Value="10" />
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<OverviewPollingRole Policy="Mandatory" Value="5" />
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</TicketConfiguration>
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</F4SD-Global-Configuration>
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