fix: sync configuration version from assembly

docs: document final 26.1 migration process
fix: update overview operation audiences
2026-07-03 08:04:21 +02:00 · 2026-07-03 00:35:20 +02:00 · 2026-07-02 23:57:12 +02:00 · 2026-07-02 23:54:06 +02:00 · 2026-07-02 23:50:28 +02:00 · 2026-07-02 23:06:50 +02:00
42 changed files with 2302 additions and 281 deletions
--- a/M42WebApi.sln
+++ b/M42WebApi.sln
@@ -19,6 +19,7 @@ Global
 		Debug_and_copy|Any CPU = Debug_and_copy|Any CPU
 		Debug|Any CPU = Debug|Any CPU
 		Release_and_copy|Any CPU = Release_and_copy|Any CPU
+		Release_signed|Any CPU = Release_signed|Any CPU
 		Release|Any CPU = Release|Any CPU
 	EndGlobalSection
 	GlobalSection(ProjectConfigurationPlatforms) = postSolution
@@ -28,6 +29,8 @@ Global
 		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Debug|Any CPU.Build.0 = Debug|Any CPU
 		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release_and_copy|Any CPU.ActiveCfg = Release_and_copy|Any CPU
 		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release_and_copy|Any CPU.Build.0 = Release_and_copy|Any CPU
+		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release_signed|Any CPU.ActiveCfg = Release_signed|Any CPU
+		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release_signed|Any CPU.Build.0 = Release_signed|Any CPU
 		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release|Any CPU.ActiveCfg = Release|Any CPU
 		{D8CBFFCA-0B43-4ACC-80EA-C944E7420CEE}.Release|Any CPU.Build.0 = Release|Any CPU
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Debug_and_copy|Any CPU.ActiveCfg = Debug|Any CPU
@@ -36,6 +39,8 @@ Global
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Debug|Any CPU.Build.0 = Debug|Any CPU
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release_and_copy|Any CPU.ActiveCfg = Release_and_copy|Any CPU
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release_and_copy|Any CPU.Build.0 = Release_and_copy|Any CPU
+		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release_signed|Any CPU.ActiveCfg = Release_signed|Any CPU
+		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release_signed|Any CPU.Build.0 = Release_signed|Any CPU
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release|Any CPU.ActiveCfg = Release|Any CPU
 		{EB95E1FB-7A9E-4894-BD28-2D0BE2715EBE}.Release|Any CPU.Build.0 = Release|Any CPU
 	EndGlobalSection
--- a/F4SDHelper/App.config
+++ b/F4SDHelper/App.config
@@ -1,11 +1,2 @@
 <?xml version="1.0" encoding="utf-8"?>
-<configuration>
-  <runtime>
-    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
-      <dependentAssembly>
-        <assemblyIdentity name="Newtonsoft.Json" publicKeyToken="30ad4fe6b2a6aeed" culture="neutral" />
-        <bindingRedirect oldVersion="0.0.0.0-13.0.0.0" newVersion="13.0.0.0" />
-      </dependentAssembly>
-    </assemblyBinding>
-  </runtime>
-</configuration>
+<configuration />
--- a/F4SDHelper/F4SD
+++ b/F4SDHelper/F4SD
@@ -9,6 +9,11 @@
    <LangVersion>latestmajor</LangVersion>
    <GenerateAssemblyInfo>false</GenerateAssemblyInfo>
    <EnableDefaultCompileItems>false</EnableDefaultCompileItems>
+    <Configurations>Debug;Release;Debug_and_copy;Release_and_copy;Release_signed</Configurations>
+  </PropertyGroup>
+
+  <PropertyGroup Condition="'$(Configuration)' == 'Release_signed'">
+    <Optimize>true</Optimize>
  </PropertyGroup>

  <ItemGroup>
--- a/F4SDM42WebApi/App.config
+++ b/F4SDM42WebApi/App.config
@@ -1,15 +0,0 @@
-<?xml version="1.0" encoding="utf-8"?>
-<configuration>
-  <runtime>
-    <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
-      <dependentAssembly>
-        <assemblyIdentity name="Newtonsoft.Json" publicKeyToken="30ad4fe6b2a6aeed" culture="neutral" />
-        <bindingRedirect oldVersion="0.0.0.0-12.0.0.0" newVersion="12.0.0.0" />
-      </dependentAssembly>
-      <dependentAssembly>
-        <assemblyIdentity name="System.Web.Http" publicKeyToken="31bf3856ad364e35" culture="neutral" />
-        <bindingRedirect oldVersion="0.0.0.0-5.2.3.0" newVersion="5.2.3.0" />
-      </dependentAssembly>
-    </assemblyBinding>
-  </runtime>
-</configuration>
--- a/F4SDM42WebApi/BuildM42Package.ps1
+++ b/F4SDM42WebApi/BuildM42Package.ps1
@@ -62,6 +62,25 @@ $packageJson = [regex]::Replace($packageJson, '"Version"\s*:\s*"[^"]+"', "`"Vers
 $packageJson = [regex]::Replace($packageJson, '"LastUpdatedDate"\s*:\s*"[^"]+"', "`"LastUpdatedDate`": `"$(Get-Date -Format 'yyyy-MM-ddTHH:mm:ss')`"")
 [System.IO.File]::WriteAllText($packageJsonPath, $packageJson, [System.Text.UTF8Encoding]::new($true))

+$configDataPath = Join-Path $packageDir 'install\1010_Config_Data\02-01-0080 C4IT_F4SDConfigurationType.dat'
+if (-not (Test-Path -LiteralPath $configDataPath)) {
+    throw "Configuration data file not found: $configDataPath"
+}
+
+$configData = [System.IO.File]::ReadAllText($configDataPath)
+$configData = [regex]::Replace(
+    $configData,
+    '(<C4IT_AddonConfigClassBase>[\s\S]*?<Version>)[^<]*(</Version>)',
+    "`${1}$PackageVersion`${2}",
+    [System.Text.RegularExpressions.RegexOptions]::Singleline
+)
+
+if ($configData -notmatch "<Version>$([regex]::Escape($PackageVersion))</Version>") {
+    throw "Could not update C4IT_F4SDConfigurationType Version to $PackageVersion in $configDataPath"
+}
+
+[System.IO.File]::WriteAllText($configDataPath, $configData, [System.Text.UTF8Encoding]::new($true))
+
 $textFileExtensions = @('.json', '.xml', '.dat', '.type', '.class', '.config', '.host')
 Get-ChildItem -LiteralPath $packageDir -Recurse -File |
    Where-Object { $textFileExtensions -contains $_.Extension.ToLowerInvariant() } |
--- a/F4SDM42WebApi/C4ITF4SDM42WebApi.dll.host.config
+++ b/F4SDM42WebApi/C4ITF4SDM42WebApi.dll.host.config
@@ -1,7 +1,26 @@
 <?xml version="1.0" encoding="utf-8" ?>
 <host xmlns="urn:m42/host.config">
  <modules>
+    <module assembly="C4ITF4SDM42WebApi" />
    <module assembly="Matrix42.DataLayer.Persistence" />
+    <module assembly="Matrix42.Services.WebApi" />
+    <module assembly="Matrix42.ServiceRepository.BizLogic" />
+    <module assembly="Matrix42.Pandora.ServiceStore" />
+    <module assembly="Matrix42.Pandora.Persistence" />
+    <module assembly="Matrix42.Pandora.BizLogic" />
+    <module assembly="Matrix42.Pandora.Services" />
+    <module assembly="Matrix42.Distributed.Redis.Cache" />
+    <module assembly="Matrix42.StorageService.BizLogic" />
+    <module assembly="Matrix42.MsTeamsNotification.BizLogic" />
+    <module assembly="Matrix42.ServiceConnection.Persistence" />
+    <module assembly="Matrix42.Auth.BizLogic" />
+    <module assembly="Matrix42.ServiceConnection.BizLogic" />
+    <module assembly="Matrix42.Integration.Aurora.General" />
+    <module assembly="Matrix42.Integration.Aurora.Search.BizLogic" />
+    <module assembly="update4u.SPS.ComplianceRules.BizLogic" />
+    <module assembly="update4u.SPS.Security" />
+    <module assembly="Matrix42.BizLogic.Journal" />
+    <module assembly="Matrix42.ServiceManager.BizLogic" />
  </modules>
  <sections></sections>
 </host>
--- a/F4SDM42WebApi/F4SD
+++ b/F4SDM42WebApi/F4SD
@@ -11,12 +11,17 @@
    <LangVersion>latestmajor</LangVersion>
    <GenerateAssemblyInfo>false</GenerateAssemblyInfo>
    <EnableDefaultCompileItems>false</EnableDefaultCompileItems>
+    <Configurations>Debug;Release;Debug_and_copy;Release_and_copy;Release_signed</Configurations>
    <M42ExtensionId>6673a25d-33d6-4072-91d9-abed4be1a966</M42ExtensionId>
    <M42AssemblyPattern>C4ITF4SD*.*</M42AssemblyPattern>
-    <M42PackageVersion>1.4.0.16</M42PackageVersion>
    <M42BuildPackage>true</M42BuildPackage>
  </PropertyGroup>

+  <PropertyGroup Condition="'$(Configuration)' == 'Release_signed'">
+    <Optimize>true</Optimize>
+    <M42SignAssemblies>true</M42SignAssemblies>
+  </PropertyGroup>
+
  <ItemGroup>
    <Reference Include="Matrix42.Common">
      <HintPath>M42Libraries\26.1\Matrix42.Common.dll</HintPath>
@@ -66,6 +71,10 @@
      <HintPath>M42Libraries\26.1\System.Net.Http.Formatting.dll</HintPath>
      <Private>false</Private>
    </Reference>
+    <Reference Include="System.Web.Http">
+      <HintPath>M42Libraries\26.1\System.Web.Http.dll</HintPath>
+      <Private>false</Private>
+    </Reference>
    <Reference Include="update4u.SPS.DataLayer">
      <HintPath>M42Libraries\26.1\update4u.SPS.DataLayer.dll</HintPath>
      <Private>false</Private>
@@ -82,6 +91,7 @@

  <ItemGroup>
    <Compile Include="cM42LogEntry.cs" />
+    <Compile Include="F4SDM42DependencyRegistrator.cs" />
    <Compile Include="F4SDHelperService.cs" />
    <Compile Include="F4SDM42WebApiController.cs" />
    <Compile Include="Properties\AssemblyInfo.cs" />
--- a/F4SDM42WebApi/F4SDHelperService.cs
+++ b/F4SDM42WebApi/F4SDHelperService.cs
@@ -210,7 +210,7 @@ namespace C4IT.F4SD
                if (activityTable?.Rows == null || activityTable.Rows.Count == 0)
                {
                    LogEntry($"No activity entries found for userSid: '{userSid}'", LogLevels.Warning);
-                    return null;
+                    return new List<cF4SDTicketSummary>();
                }

                for (int i = 0; i < activityTable.Rows.Count; i++)
@@ -291,7 +291,7 @@ namespace C4IT.F4SD
            catch (Exception E)
            {
                LogException(E);
-                return null;
+                return new List<cF4SDTicketSummary>();
            }
            finally
            {
@@ -1407,26 +1407,9 @@ namespace C4IT.F4SD
            try
            {
                await Task.Delay(0);
-                List<cTicketJournalItem> journalEntries = new List<cTicketJournalItem>();
-                var entries = F4SDM42WebApiController.defaultInstance.GetJournalService().GetJournalList(activityEOID, false, 0, 50, "<a href=\"#\" class=\"mx-object-journal--link {0} {1}\">{2}</a>", 120);
-                LogEntry($"{entries.Length} Journal entries found for ObjectID={activityEOID}", LogLevels.Debug);
-                for (int i = 0; i < entries.Length; i++)
-                {
-                    Matrix42.Contracts.Platform.Data.JournalEntryInfo item = entries[i];
-                    LogEntry($"Journal entry {i + 1}/{entries.Length}: ID={item.Id}, CreatedDate={item.CreatedDate}, CreatedBy={item.Creator}, Header={item.Header}", LogLevels.Debug);
-                    journalEntries.Add(new cTicketJournalItem()
-                    {
-                        JournalId = item.Id,
-                        ActivityObjectId = activityEOID,
-                        CreatedBy = item.Creator,
-                        CreationDate = (DateTime)item.CreatedDate,
-                        DescriptionHtml = item.Text,
-                        Description = Matrix42.Common.Html.HtmlConverter.ConvertHtmlToPlainText(item.Text),
-                        Header = item.Header,
-                        IsVisibleForUser = item.VisibleInPortal
-                    });
-                }
-                return journalEntries;
+                var entries = LoadJournalEntries(activityEOID);
+                LogEntry($"{entries.Count} Journal entries found for ObjectID={activityEOID}", LogLevels.Debug);
+                return CreateTicketJournalItems(activityEOID, entries);
            }
            catch (Exception E)
            {
@@ -1439,6 +1422,151 @@ namespace C4IT.F4SD
            }
        }

+        internal static List<cTicketJournalItem> CreateTicketJournalItems(Guid activityEOID, IReadOnlyList<Matrix42.Contracts.Platform.Data.JournalEntryInfo> entries)
+        {
+            List<cTicketJournalItem> journalEntries = new List<cTicketJournalItem>();
+            for (int i = 0; i < entries.Count; i++)
+            {
+                Matrix42.Contracts.Platform.Data.JournalEntryInfo item = entries[i];
+                var text = item.Text ?? string.Empty;
+                var createdDate = item.CreatedDate ?? DateTime.MinValue;
+
+                LogEntry($"Journal entry {i + 1}/{entries.Count}: ID={item.Id}, CreatedDate={createdDate}, CreatedBy={item.Creator}, Header={item.Header}", LogLevels.Debug);
+                journalEntries.Add(new cTicketJournalItem()
+                {
+                    JournalId = item.Id,
+                    ActivityObjectId = activityEOID,
+                    CreatedBy = item.Creator,
+                    CreationDate = createdDate,
+                    DescriptionHtml = text,
+                    Description = string.IsNullOrEmpty(text) ? string.Empty : Matrix42.Common.Html.HtmlConverter.ConvertHtmlToPlainText(text),
+                    Header = item.Header,
+                    IsVisibleForUser = item.VisibleInPortal
+                });
+            }
+
+            return journalEntries;
+        }
+
+        private static IReadOnlyList<Matrix42.Contracts.Platform.Data.JournalEntryInfo> LoadJournalEntries(Guid activityEOID)
+        {
+            var journalService = F4SDM42WebApiController.defaultInstance.GetJournalService();
+            var serviceType = journalService.GetType();
+            var objectLinkTemplate = "<a href=\"#\" class=\"mx-object-journal--link {0} {1}\">{2}</a>";
+            var methods = serviceType
+                .GetMethods(BindingFlags.Instance | BindingFlags.Public | BindingFlags.NonPublic)
+                .Where(IsJournalReaderMethod)
+                .OrderByDescending(method => method.GetParameters().Length)
+                .ToList();
+
+            foreach (var method in methods)
+            {
+                if (!TryBuildJournalListArguments(method, activityEOID, objectLinkTemplate, out var arguments))
+                    continue;
+
+                try
+                {
+                    var result = method.Invoke(journalService, arguments);
+                    if (result is Matrix42.Contracts.Platform.Data.JournalEntryInfo[] arrayResult)
+                        return arrayResult;
+
+                    if (result is IEnumerable<Matrix42.Contracts.Platform.Data.JournalEntryInfo> enumerableResult)
+                        return enumerableResult.ToList();
+
+                    throw new MissingMethodException($"IJournalService.GetJournalList returned unsupported type '{result?.GetType().FullName ?? "<null>"}'.");
+                }
+                catch (TargetInvocationException ex) when (ex.InnerException != null)
+                {
+                    throw ex.InnerException;
+                }
+            }
+
+            throw new MissingMethodException($"No compatible IJournalService.GetJournalList overload was found on '{serviceType.FullName}'. Available overloads: {string.Join("; ", methods.Select(FormatMethodSignature))}");
+        }
+
+        private static bool IsJournalReaderMethod(MethodInfo method)
+        {
+            var methodName = method.Name;
+            if (methodName.Contains("."))
+                methodName = methodName.Substring(methodName.LastIndexOf(".", StringComparison.Ordinal) + 1);
+
+            if (!(methodName.StartsWith("Get", StringComparison.OrdinalIgnoreCase) || methodName.StartsWith("Load", StringComparison.OrdinalIgnoreCase)))
+                return false;
+
+            if (!methodName.Contains("Journal", StringComparison.OrdinalIgnoreCase))
+                return false;
+
+            if (!method.GetParameters().Any(parameter => parameter.ParameterType == typeof(Guid)))
+                return false;
+
+            var returnType = method.ReturnType;
+            if (returnType.IsArray)
+                return returnType.GetElementType()?.FullName == typeof(Matrix42.Contracts.Platform.Data.JournalEntryInfo).FullName;
+
+            if (returnType.FullName == typeof(Matrix42.Contracts.Platform.Data.JournalEntryInfo).FullName)
+                return true;
+
+            return returnType.GetInterfaces()
+                .Where(type => type.IsGenericType)
+                .Select(type => type.GetGenericArguments().FirstOrDefault())
+                .Any(type => type?.FullName == typeof(Matrix42.Contracts.Platform.Data.JournalEntryInfo).FullName);
+        }
+
+        private static bool TryBuildJournalListArguments(MethodInfo method, Guid activityEOID, string objectLinkTemplate, out object[] arguments)
+        {
+            var parameters = method.GetParameters();
+            arguments = new object[parameters.Length];
+
+            for (int i = 0; i < parameters.Length; i++)
+            {
+                var parameter = parameters[i];
+                var parameterType = parameter.ParameterType;
+                var parameterName = parameter.Name ?? string.Empty;
+                var lowerName = parameterName.ToLowerInvariant();
+
+                if (parameterType == typeof(Guid))
+                {
+                    arguments[i] = activityEOID;
+                }
+                else if (parameterType == typeof(bool))
+                {
+                    arguments[i] = false;
+                }
+                else if (parameterType == typeof(int))
+                {
+                    if (lowerName.Contains("time"))
+                        arguments[i] = 120;
+                    else if (lowerName.Contains("count") || lowerName.Contains("take") || lowerName.Contains("limit") || lowerName.Contains("size"))
+                        arguments[i] = 50;
+                    else
+                        arguments[i] = 0;
+                }
+                else if (parameterType == typeof(string))
+                {
+                    arguments[i] = lowerName.Contains("template") || lowerName.Contains("link") ? objectLinkTemplate : null;
+                }
+                else if (parameterType == typeof(string[]))
+                {
+                    arguments[i] = null;
+                }
+                else if (parameter.HasDefaultValue)
+                {
+                    arguments[i] = parameter.DefaultValue;
+                }
+                else
+                {
+                    return false;
+                }
+            }
+
+            return true;
+        }
+
+        private static string FormatMethodSignature(MethodInfo method)
+        {
+            return $"{method.ReturnType.FullName} {method.Name}({string.Join(", ", method.GetParameters().Select(parameter => $"{parameter.ParameterType.FullName} {parameter.Name}"))})";
+        }
+
        internal async Task<bool> updateActivitySolution(Guid objectId, string solutionHtml)
        {

--- a/F4SDM42WebApi/F4SDM42DependencyRegistrator.cs
+++ b/F4SDM42WebApi/F4SDM42DependencyRegistrator.cs
@@ -0,0 +1,38 @@
+using System;
+using System.Web.Http;
+using System.Web.Http.Description;
+
+using Matrix42.Hosting.Contracts;
+
+using C4IT.Logging;
+
+using static C4IT.Logging.cLogManager;
+
+namespace C4IT.F4SD
+{
+    public class F4SDM42DependencyRegistrator : IDependencyRegistrator
+    {
+        public void Register(IDependencyContainer container, IDependencyResolver resolver)
+        {
+            if (container == null)
+                throw new ArgumentNullException(nameof(container));
+
+            if (resolver == null)
+                throw new ArgumentNullException(nameof(resolver));
+
+            try
+            {
+                if (resolver.TryGet(typeof(IApiExplorer)) != null)
+                    return;
+            }
+            catch
+            {
+                // Existing mapping is incomplete in the sandbox host. Register a concrete instance below.
+            }
+
+            var httpConfiguration = new HttpConfiguration();
+            container.RegisterInstance(typeof(IApiExplorer), new ApiExplorer(httpConfiguration));
+            LogEntry("Registered System.Web.Http.Description.IApiExplorer for Matrix42 sandbox host.", LogLevels.Debug);
+        }
+    }
+}
--- a/F4SDM42WebApi/F4SDM42WebApiController.cs
+++ b/F4SDM42WebApi/F4SDM42WebApiController.cs
@@ -64,7 +64,6 @@ namespace C4IT.F4SD
        {
            try
            {
-                //System.Diagnostics.Debugger.Launch();
                lock (initLock)
                {
                    if (IsInitialized || F4SDM42LogsWebApiController.IsInitialized)
@@ -81,11 +80,6 @@ namespace C4IT.F4SD
            catch { };
        }

-        internal IJournalService GetJournalService()
-        {
-            return GetRequiredService<IJournalService>();
-        }
-
        private T GetRequiredService<T>() where T : class
        {
            var service = _resolver.TryGet<T>();
@@ -95,26 +89,40 @@ namespace C4IT.F4SD
            throw new InvalidOperationException($"Required Matrix42 service is not registered: {typeof(T).FullName}");
        }

+        internal IJournalService GetJournalService()
+        {
+            return GetRequiredService<IJournalService>();
+        }
+
        [Route("getDirectLinkCreateTicket"), HttpGet]
-        public async Task<F4SDHelperService.DirectLink> getDirectLinkCreateTicket(string sid = "", string assetname = "")
+        public async Task<F4SDHelperService.DirectLink> getDirectLinkCreateTicket([FromUri] string sid = "", [FromUri] string assetname = "")
        {
            await Task.Delay(0);
-            return await _f4stHelperService.getDirectLinkCreateTicket(sid, assetname);
+            sid = QueryValue(sid, nameof(sid));
+            assetname = QueryValue(assetname, nameof(assetname));
+            return await _f4stHelperService.getDirectLinkCreateTicket(sid, assetname)
+                ?? new F4SDHelperService.DirectLink();
        }
        [Route("getDirectLinkF4SD"), HttpGet]
-        public async Task<string> getDirectLinkF4SD(Guid EOID, string Type)
+        public async Task<string> getDirectLinkF4SD([FromUri] Guid eoid, [FromUri] string type)
        {
-            return await _f4stHelperService.getDirectLinkF4SD(EOID, Type);
+            eoid = QueryValue(eoid, nameof(eoid));
+            type = QueryValue(type, nameof(type));
+            return await _f4stHelperService.getDirectLinkF4SD(eoid, type) ?? string.Empty;
        }

        [Route("getTicketList"), HttpGet]
        public async Task<List<cF4SDTicketSummary>> getTicketList(
-            string sid,
-            int hours,
-            int queueoption = 0,
-            string queues = ""
+            [FromUri] string sid,
+            [FromUri] int hours,
+            [FromUri] int queueoption = 0,
+            [FromUri] string queues = ""
        )
        {
+            sid = QueryValue(sid, nameof(sid));
+            hours = QueryValue(hours, nameof(hours));
+            queueoption = QueryValue(queueoption, nameof(queueoption));
+            queues = QueryValue(queues, nameof(queues));
            var decodedPairs = ParseQueues(queues);

            // Nun weiterreichen an Service
@@ -123,35 +131,42 @@ namespace C4IT.F4SD
                hours,
                queueoption,
                decodedPairs
-            );
+            ) ?? new List<cF4SDTicketSummary>();
        }


        [Route("getTicketDetails"), HttpGet]
-        public async Task<cF4SDTicket> getTicketDetails(Guid objectId)
+        public async Task<cF4SDTicket> getTicketDetails([FromUri] Guid objectId)
        {
+            objectId = QueryValue(objectId, nameof(objectId));
            var tickets = await _f4stHelperService.getTicketDetails(new List<Guid>() { objectId });
-            if (tickets.Count > 0)
+            if (tickets?.Count > 0)
                return tickets[0];
-            else
-                return null;
+
+            return new cF4SDTicket { TicketObjectId = objectId };
        }

        [Route("getTicketHistory"), HttpGet]
-        public async Task<List<cTicketJournalItem>> getTicketHistory(Guid objectId)
+        public async Task<List<cTicketJournalItem>> getTicketHistory([FromUri] Guid objectId)
        {
-            return await _f4stHelperService.GetJournalEntries(objectId);
+            objectId = QueryValue(objectId, nameof(objectId));
+            return await _f4stHelperService.GetJournalEntries(objectId) ?? new List<cTicketJournalItem>();
        }

        [Route("getTicketOverviewCounts"), HttpGet]
        public async Task<F4SDHelperService.TicketOverviewCountsResult> getTicketOverviewCounts(
-            string sid,
-            string scope = "personal",
-            string keys = "",
-            int queueoption = 0,
-            string queues = ""
+            [FromUri] string sid,
+            [FromUri] string scope = "personal",
+            [FromUri] string keys = "",
+            [FromUri] int queueoption = 0,
+            [FromUri] string queues = ""
        )
        {
+            sid = QueryValue(sid, nameof(sid));
+            scope = QueryValue(scope, nameof(scope));
+            keys = QueryValue(keys, nameof(keys));
+            queueoption = QueryValue(queueoption, nameof(queueoption));
+            queues = QueryValue(queues, nameof(queues));
            var parsedKeys = (keys ?? string.Empty)
                .Split(new[] { ',' }, StringSplitOptions.RemoveEmptyEntries)
                .Select(key => key.Trim())
@@ -159,7 +174,8 @@ namespace C4IT.F4SD
                .ToList();

            var decodedQueues = ParseQueues(queues);
-            return await _f4stHelperService.getTicketOverviewCounts(sid, scope, parsedKeys, queueoption, decodedQueues);
+            return await _f4stHelperService.getTicketOverviewCounts(sid, scope, parsedKeys, queueoption, decodedQueues)
+                ?? new F4SDHelperService.TicketOverviewCountsResult();
        }

        [Route("getTicketOverviewCountsByRoles"), HttpPost]
@@ -183,21 +199,28 @@ namespace C4IT.F4SD
                parsedKeys,
                request?.QueueOption ?? 0,
                decodedQueues
-            );
+            ) ?? new F4SDHelperService.TicketOverviewCountsByRoleResult();
        }

        [Route("getTicketOverviewRelations"), HttpGet]
        public async Task<List<F4SDHelperService.TicketOverviewRelationDto>> getTicketOverviewRelations(
-            string sid,
-            string scope = "personal",
-            string key = "",
-            int count = 0,
-            int queueoption = 0,
-            string queues = ""
+            [FromUri] string sid,
+            [FromUri] string scope = "personal",
+            [FromUri] string key = "",
+            [FromUri] int count = 0,
+            [FromUri] int queueoption = 0,
+            [FromUri] string queues = ""
        )
        {
+            sid = QueryValue(sid, nameof(sid));
+            scope = QueryValue(scope, nameof(scope));
+            key = QueryValue(key, nameof(key));
+            count = QueryValue(count, nameof(count));
+            queueoption = QueryValue(queueoption, nameof(queueoption));
+            queues = QueryValue(queues, nameof(queues));
            var decodedQueues = ParseQueues(queues);
-            return await _f4stHelperService.getTicketOverviewRelations(sid, scope, key, count, queueoption, decodedQueues);
+            return await _f4stHelperService.getTicketOverviewRelations(sid, scope, key, count, queueoption, decodedQueues)
+                ?? new List<F4SDHelperService.TicketOverviewRelationDto>();
        }
        /*
        [Route("updateActivitySolution/{objectId}"), HttpPost]
@@ -211,9 +234,12 @@ namespace C4IT.F4SD
        */
        [Route("getPickup/{name}"), HttpGet]
        //[CacheOutput(UseETAG = true)]
-        public async Task<HttpResponseMessage> getPickup(string name, EntityEnumerationVisibilityMode mode = EntityEnumerationVisibilityMode.None, Int32 group = -1)
+        public async Task<EntityEnumeration> getPickup([FromUri] string name, [FromUri] EntityEnumerationVisibilityMode mode = EntityEnumerationVisibilityMode.None, [FromUri] Int32 group = -1)
        {
            await Task.Delay(0);
+            name = QueryValue(name, nameof(name));
+            mode = QueryValue(mode, nameof(mode));
+            group = QueryValue(group, nameof(group));
            EntityEnumeration enumerationTemp = GetEnumeration(name, mode);
            var vals = enumerationTemp.Values;

@@ -234,7 +260,7 @@ namespace C4IT.F4SD
                Values = vals.ToArray()
            };
            //CacheOutputAttribute.RegisterResponseEtag($"enum_{enumeration.Name}_{(int)mode}", $"{enumeration.Name}_{(int)mode}", cultureInvariant: false, userInvariant: true, val);
-            return Request.CreateResponse(HttpStatusCode.OK, enumeration);
+            return enumeration;
        }

        [Route("getMyRoleMemberships"), HttpGet]
@@ -245,12 +271,15 @@ namespace C4IT.F4SD
                throw new UnauthorizedAccessException("Cannot determine the interactive Matrix42 user.");

            var filter = AsqlHelper.BuildInCondition("ID", new Guid[] { userId });
-            return await _f4stHelperService.UserPermissionsInfo(filter);
+            return await _f4stHelperService.UserPermissionsInfo(filter) ?? new UserPermissionsInfo();
        }
        [HttpGet]
        [Route("getRoleMemberships")]
-        public async Task<object> getRoleMemberships(string sid = "", string upn = "", Guid? id = null)
+        public async Task<object> getRoleMemberships([FromUri] string sid = "", [FromUri] string upn = "", [FromUri] Guid? id = null)
        {
+            sid = QueryValue(sid, nameof(sid));
+            upn = QueryValue(upn, nameof(upn));
+            id = QueryValue(id, nameof(id));
            var filter = "";

            if (id != null && id.Value != Guid.Empty)
@@ -268,12 +297,10 @@ namespace C4IT.F4SD

            if (!string.IsNullOrEmpty(filter))
            {
-                return await _f4stHelperService.UserPermissionsInfo(filter);
-            }
-            else
-            {
-                return null;
+                return await _f4stHelperService.UserPermissionsInfo(filter) ?? new UserPermissionsInfo();
            }
+
+            return new UserPermissionsInfo();
        }

        public class TicketOverviewCountsByRolesRequest
@@ -374,6 +401,38 @@ namespace C4IT.F4SD
                ?? Guid.Empty;
        }

+        private string GetQueryValue(string name)
+        {
+            return Request?.GetQueryNameValuePairs()
+                .FirstOrDefault(pair => string.Equals(pair.Key, name, StringComparison.OrdinalIgnoreCase))
+                .Value;
+        }
+
+        private string QueryValue(string value, string name)
+        {
+            return GetQueryValue(name) ?? value ?? string.Empty;
+        }
+
+        private int QueryValue(int value, string name)
+        {
+            return int.TryParse(GetQueryValue(name), out var parsed) ? parsed : value;
+        }
+
+        private Guid QueryValue(Guid value, string name)
+        {
+            return Guid.TryParse(GetQueryValue(name), out var parsed) ? parsed : value;
+        }
+
+        private Guid? QueryValue(Guid? value, string name)
+        {
+            return Guid.TryParse(GetQueryValue(name), out var parsed) ? parsed : value;
+        }
+
+        private TEnum QueryValue<TEnum>(TEnum value, string name) where TEnum : struct
+        {
+            return Enum.TryParse<TEnum>(GetQueryValue(name), true, out var parsed) ? parsed : value;
+        }
+
        private static List<cApiM42TicketQueueInfo> ParseQueues(string queues)
        {
            return (queues ?? string.Empty)
@@ -396,26 +455,33 @@ namespace C4IT.F4SD
        }

        [Route("isAlive"), HttpGet]
-        public HttpResponseMessage isAlive()
+        public IHttpActionResult isAlive()
        {
-            return new HttpResponseMessage(HttpStatusCode.NoContent);
+            var response = new HttpResponseMessage(HttpStatusCode.NoContent)
+            {
+                RequestMessage = Request
+            };
+            response.Headers.ConnectionClose = true;
+
+            return ResponseMessage(response);
        }

        [Route("loglevel"), HttpGet]
-        public async Task<string> setDebugMode(string debug = "0")
+        public async Task<string> setDebugMode([FromUri] string debug = "0")
        {
            var CM = MethodBase.GetCurrentMethod();
            LogMethodBegin(CM);
            try
            {
                await Task.Delay(0);
+                debug = QueryValue(debug, nameof(debug));
                DefaultLogger.Manager.Level = debug == "1" || debug.Equals("true", StringComparison.OrdinalIgnoreCase) ? LogLevels.Debug : LogLevels.Info;
                return DefaultLogger.Manager.Level.ToString();
            }
            catch (Exception E)
            {
                LogException(E);
-                return null;
+                return string.Empty;
            }
            finally
            {
@@ -424,16 +490,23 @@ namespace C4IT.F4SD
        }

        [Route("log"), HttpGet]
-        public HttpResponseMessage getLog(string download = "0", int count = 50, string filter = "")
+        public IHttpActionResult getLog([FromUri] string download = "0", [FromUri] int count = 50, [FromUri] string filter = "")
        {
            try
            {
-                return _f4stHelperService.privGetLog(download, count, Request, filter);
+                download = QueryValue(download, nameof(download));
+                count = QueryValue(count, nameof(count));
+                filter = QueryValue(filter, nameof(filter));
+                var response = _f4stHelperService.privGetLog(download, count, Request, filter);
+                if (response == null)
+                    return new StatusCodeResult(HttpStatusCode.NoContent);
+
+                return new ResponseMessageResult(response);
            }
            catch (Exception E)
            {
                LogException(E);
-                return null;
+                return new StatusCodeResult(HttpStatusCode.InternalServerError);
            }
        }
    }
@@ -483,7 +556,7 @@ namespace C4IT.F4SD
            catch (Exception E)
            {
                LogException(E);
-                return null;
+                return Enumerable.Empty<cM42LogEntry>();
            }
        }

@@ -498,7 +571,7 @@ namespace C4IT.F4SD
        [OperationType(OperationType.GetObject)]
        public cM42LogEntry GetClass(int id)
        {
-            return _f4stHelperService.privGetLog2(id);
+            return _f4stHelperService.privGetLog2(id) ?? new cM42LogEntry { LineNumber = id };
        }

        private static IEnumerable<cM42LogEntry> ApplyLogFilter(IEnumerable<cM42LogEntry> entries, ODataQueryOptions<cM42LogEntry> queryOptions)
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Common.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Common.dll
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.Common.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.Common.dll
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.Platform.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.Platform.dll
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.ServiceManagement.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Contracts.ServiceManagement.dll
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Pandora.Contracts.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Pandora.Contracts.dll
--- a/F4SDM42WebApi/M42Libraries/Matrix42.Services.Description.Contracts.dll
+++ b/F4SDM42WebApi/M42Libraries/Matrix42.Services.Description.Contracts.dll
--- a/F4SDM42WebApi/M42Libraries/System.Web.Http.dll
+++ b/F4SDM42WebApi/M42Libraries/System.Web.Http.dll
--- a/F4SDM42WebApi/M42Libraries/System.Web.OData.dll
+++ b/F4SDM42WebApi/M42Libraries/System.Web.OData.dll
--- a/F4SDM42WebApi/M42Libraries/update4u.SPS.DataLayer.dll
+++ b/F4SDM42WebApi/M42Libraries/update4u.SPS.DataLayer.dll
--- a/F4SDM42WebApi/M42Libraries/update4u.SPS.Utility.dll
+++ b/F4SDM42WebApi/M42Libraries/update4u.SPS.Utility.dll
--- a/F4SDM42WebApi/M42SandboxedExtension.targets
+++ b/F4SDM42WebApi/M42SandboxedExtension.targets
@@ -6,8 +6,17 @@
    <M42DefaultRids Condition="'$(M42DefaultRids)' == ''">win-x64;linux-x64</M42DefaultRids>
    <M42PackageName Condition="'$(M42PackageName)' == ''">C4IT - F4SD M42 ESM Integration Configuration Package</M42PackageName>
    <M42PackageTemplateDir Condition="'$(M42PackageTemplateDir)' == ''">$(MSBuildProjectDirectory)\..\PackageTemplate</M42PackageTemplateDir>
-    <M42PackageOutputRoot Condition="'$(M42PackageOutputRoot)' == ''">$(MSBuildProjectDirectory)\..\artifacts</M42PackageOutputRoot>
+    <M42PackageOutputRoot Condition="'$(M42PackageOutputRoot)' == ''">$(MSBuildProjectDirectory)\..\artifacts\$(Configuration)</M42PackageOutputRoot>
    <M42PackageBuildScript Condition="'$(M42PackageBuildScript)' == ''">$(MSBuildProjectDirectory)\BuildM42Package.ps1</M42PackageBuildScript>
+    <M42SignAssemblies Condition="'$(M42SignAssemblies)' == ''">false</M42SignAssemblies>
+    <M42SignTool Condition="'$(M42SignTool)' == ''">$(MSBuildProjectDirectory)\..\..\..\Common Code\Tools\signtool.exe</M42SignTool>
+    <M42SignTimestampUrl Condition="'$(M42SignTimestampUrl)' == ''">http://rfc3161timestamp.globalsign.com/advanced</M42SignTimestampUrl>
+    <M42SignDescription Condition="'$(M42SignDescription)' == ''">C4IT - F4SD - WebApi for M42</M42SignDescription>
+    <M42SignOptions Condition="'$(M42SignOptions)' == ''">/a</M42SignOptions>
+    <_M42SignCertificateArgs Condition="'$(M42SignCertificateFile)' != '' AND '$(M42SignCertificatePassword)' != ''">/f "$(M42SignCertificateFile)" /p "$(M42SignCertificatePassword)"</_M42SignCertificateArgs>
+    <_M42SignCertificateArgs Condition="'$(M42SignCertificateFile)' != '' AND '$(M42SignCertificatePassword)' == ''">/f "$(M42SignCertificateFile)"</_M42SignCertificateArgs>
+    <_M42SignCertificateArgs Condition="'$(_M42SignCertificateArgs)' == '' AND '$(M42SignCertificateThumbprint)' != ''">/sha1 "$(M42SignCertificateThumbprint)"</_M42SignCertificateArgs>
+    <_M42SignCertificateArgs Condition="'$(_M42SignCertificateArgs)' == ''">$(M42SignOptions)</_M42SignCertificateArgs>
  </PropertyGroup>

  <Target Name="M42_BuildAllRids"
@@ -75,16 +84,46 @@
          Condition="'$(M42RootAssembliesDir)' != ''" />
  </Target>

+  <Target Name="M42_SignPackageAssemblies"
+          BeforeTargets="M42_BuildPackage"
+          Condition="'$(RuntimeIdentifier)' == '' AND '$(M42SignAssemblies)' == 'true'">
+    <ItemGroup>
+      <_M42AssembliesToSign Include="$(M42BasePackageAssembliesDir)\**\*.dll" />
+    </ItemGroup>
+
+    <Error Condition="!Exists('$(M42SignTool)')"
+           Text="signtool.exe was not found: $(M42SignTool). Set M42SignTool or disable signing with /p:M42SignAssemblies=false." />
+
+    <Message Importance="High"
+             Text="Signing Matrix42 package assemblies with $(M42SignTool)." />
+
+    <PropertyGroup>
+      <_M42AssembliesToSignArgs>@(_M42AssembliesToSign->'&quot;%(FullPath)&quot;', ' ')</_M42AssembliesToSignArgs>
+    </PropertyGroup>
+
+    <Exec Condition="'@(_M42AssembliesToSign)' != ''"
+          Command="&quot;$(M42SignTool)&quot; sign $(_M42SignCertificateArgs) /tr &quot;$(M42SignTimestampUrl)&quot; /td SHA256 /fd SHA256 /d &quot;$(M42SignDescription)&quot; $(_M42AssembliesToSignArgs)" />
+  </Target>
+
  <Target Name="M42_BuildPackage"
          AfterTargets="Build"
          Condition="'$(RuntimeIdentifier)' == '' AND '$(M42BuildPackage)' == 'true'">
-    <Error Condition="'$(M42PackageVersion)' == ''"
-           Text="M42PackageVersion is required when M42BuildPackage=true." />
    <Error Condition="!Exists('$(M42PackageTemplateDir)\package.json')"
           Text="M42 package template not found: $(M42PackageTemplateDir)" />
    <Error Condition="!Exists('$(M42BasePackageAssembliesDir)\C4ITF4SDM42WebApi.dll')"
           Text="M42 base package assemblies are missing: $(M42BasePackageAssembliesDir)" />

-    <Exec Command="powershell.exe -NoProfile -ExecutionPolicy Bypass -File &quot;$(M42PackageBuildScript)&quot; -TemplateDir &quot;$(M42PackageTemplateDir)&quot; -AssembliesDir &quot;$(M42BasePackageAssembliesDir)&quot; -OutputRoot &quot;$(M42PackageOutputRoot)&quot; -PackageName &quot;$(M42PackageName)&quot; -PackageVersion &quot;$(M42PackageVersion)&quot;" />
+    <GetAssemblyIdentity AssemblyFiles="$(M42BasePackageAssembliesDir)\C4ITF4SDM42WebApi.dll">
+      <Output TaskParameter="Assemblies" ItemName="_M42PackageAssemblyIdentity" />
+    </GetAssemblyIdentity>
+
+    <PropertyGroup>
+      <_M42PackageAssemblyVersion>@(_M42PackageAssemblyIdentity->'%(Version)')</_M42PackageAssemblyVersion>
+    </PropertyGroup>
+
+    <Error Condition="'$(_M42PackageAssemblyVersion)' == ''"
+           Text="Could not read AssemblyVersion from $(M42BasePackageAssembliesDir)\C4ITF4SDM42WebApi.dll." />
+
+    <Exec Command="powershell.exe -NoProfile -ExecutionPolicy Bypass -File &quot;$(M42PackageBuildScript)&quot; -TemplateDir &quot;$(M42PackageTemplateDir)&quot; -AssembliesDir &quot;$(M42BasePackageAssembliesDir)&quot; -OutputRoot &quot;$(M42PackageOutputRoot)&quot; -PackageName &quot;$(M42PackageName)&quot; -PackageVersion &quot;$(_M42PackageAssemblyVersion)&quot;" />
  </Target>
 </Project>
--- a/F4SDM42WebApi/SignSourceFiles.cmd
+++ b/F4SDM42WebApi/SignSourceFiles.cmd
@@ -1,10 +0,0 @@
-set ProductName="C4IT First Aid Service Desk Matrix42 ESM Addon"
-
-set SignTool=..\..\..\Common Code\Tools\signtool.exe
-set TimeStamp=http://rfc3161timestamp.globalsign.com/advanced
-
-"%SignTool%" sign /a /tr %TimeStamp% /td SHA256 /fd SHA256  /d %ProductName% ".\bin\Release\C4ITF4SDM42WebApi.dll" ".\bin\Release\C4ITF4SDM42WebApiHelper.dll"
-
-pause
-
-
--- a/F4SDM42WebApi/package.json
+++ b/F4SDM42WebApi/package.json
@@ -1,16 +0,0 @@
-{
-  "Id": "6673a25d-33d6-4072-91d9-abed4be1a966",
-  "Vendor": "Consulting4IT GmbH",
-  "Name": "C4IT.F4SD.M42WebApi",
-  "Version": "1.3.0.0",
-  "Prerequisites": {
-    "MinimalRequiredProductVersion": "26.1.0",
-    "DependentPackages": []
-  },
-  "SetupDirectives": {
-    "MaintenanceMode": false,
-    "RecycleWebApplication": false,
-    "RestartM42WindowsServices": false
-  },
-  "Sandboxed": true
-}
--- a/PackageTemplate/install.xml
+++ b/PackageTemplate/install.xml
@@ -5,17 +5,20 @@
  <Script Major="2" Minor="1" Build="30" Type="dat" Name="0030_Navigation_C4IT_Addon_ServiceDesk.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0000_Global\0030_Navigation_C4IT_Addon_ServiceDesk.dat" />
  <Script Major="2" Minor="1" Build="40" Type="dat" Name="0040_Navigation_C4IT_Addon_ServiceCatalog.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0000_Global\0040_Navigation_C4IT_Addon_ServiceCatalog.dat" />
  <Script Major="2" Minor="1" Build="50" Type="dat" Name="02-01-0050 PLSLServiceTypeWebAPI.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0001_WebAPIService\02-01-0050 PLSLServiceTypeWebAPI.dat" />
-  <Script Major="2" Minor="1" Build="60" Type="dat" Name="02-01-0060 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0060 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="70" Type="dat" Name="02-01-0070 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0070 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="80" Type="dat" Name="02-01-0080 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0080 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="90" Type="dat" Name="02-01-0090 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0090 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="100" Type="dat" Name="02-01-0100 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0100 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="110" Type="dat" Name="02-01-0110 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0110 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="120" Type="dat" Name="02-01-0120 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0120 PLSLWebServiceOperationType.dat" />
-  <Script Major="2" Minor="1" Build="130" Type="dat" Name="02-01-0130 PLSLWebServiceOperationType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\02-01-0130 PLSLWebServiceOperationType.dat" />
+  <Script Major="2" Minor="1" Build="60" Type="dat" Name="getdirectlinkcreateticket.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getdirectlinkcreateticket.dat" />
+  <Script Major="2" Minor="1" Build="70" Type="dat" Name="getdirectlinkf4sd.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getdirectlinkf4sd.dat" />
+  <Script Major="2" Minor="1" Build="80" Type="dat" Name="getlog.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getlog.dat" />
+  <Script Major="2" Minor="1" Build="90" Type="dat" Name="getticketdetails.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getticketdetails.dat" />
+  <Script Major="2" Minor="1" Build="100" Type="dat" Name="gettickethistory.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\gettickethistory.dat" />
+  <Script Major="2" Minor="1" Build="110" Type="dat" Name="getticketlist.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getticketlist.dat" />
+  <Script Major="2" Minor="1" Build="120" Type="dat" Name="isalive.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\isalive.dat" />
+  <Script Major="2" Minor="1" Build="130" Type="dat" Name="setdebugmode.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\setdebugmode.dat" />
  <Script Major="2" Minor="1" Build="140" Type="dat" Name="getmyrolememberships.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getmyrolememberships.dat" />
  <Script Major="2" Minor="1" Build="150" Type="dat" Name="getpickup.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getpickup.dat" />
  <Script Major="2" Minor="1" Build="160" Type="dat" Name="getrolememberships.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getrolememberships.dat" />
+  <Script Major="2" Minor="1" Build="161" Type="dat" Name="getticketoverviewcounts.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getticketoverviewcounts.dat" />
+  <Script Major="2" Minor="1" Build="162" Type="dat" Name="getticketoverviewcountsbyroles.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getticketoverviewcountsbyroles.dat" />
+  <Script Major="2" Minor="1" Build="163" Type="dat" Name="getticketoverviewrelations.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0002_WebServiceOperation\getticketoverviewrelations.dat" />
  <Script Major="2" Minor="1" Build="170" Type="dat" Name="02-01-0150 PDRActionType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0003_UUXActions\02-01-0150 PDRActionType.dat" />
  <Script Major="2" Minor="1" Build="180" Type="dat" Name="02-01-0160 PDRActionType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0003_UUXActions\02-01-0160 PDRActionType.dat" />
  <Script Major="2" Minor="1" Build="190" Type="dat" Name="02-01-0170 PDRActionType.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\0003_UUXActions\02-01-0170 PDRActionType.dat" />
@@ -42,4 +45,4 @@
  <Script Major="2" Minor="1" Build="400" Type="dat" Name="Ticket.Transform_Audience.dat" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\1090_Audience\Ticket.Transform_Audience.dat" />
  <Script Major="2" Minor="1" Build="410" Type="type" Name="02-01-0020 C4IT_F4SDConfigurationType_create-C4IT_F4SDConfigurationType.type" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\ZZZ_SchemaUpdates\02-01-0020 C4IT_F4SDConfigurationType_create-C4IT_F4SDConfigurationType.type" />
  <Script Major="2" Minor="1" Build="420" Type="class" Name="C4IT_AddonConfigClassBase-C4IT_AddonConfigClassBase.class" PackageVersion="1.4" Mode="Merge" Register="false" FilePath="install\ZZZ_SchemaUpdates\C4IT_AddonConfigClassBase-C4IT_AddonConfigClassBase.class" />
-</SchemaScripts>
+</SchemaScripts>
--- a/PackageTemplate/install/0002_WebServiceOperation/getdirectlinkcreateticket.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getdirectlinkcreateticket.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>b3193051-6fe6-cdd2-7d76-08da9bbec2b6</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType"},"assetname":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getDirectLinkCreateTicket(sid, assetname)</Name>
+		<ResponseContract>{"UsedTypes":{"C4IT_F4SD_F4SDHelperService+DirectLink":{"Descriptor":{"Link":{"Type":"StringType"},"SubjectParameter":{"Type":"StringType"},"DescriptionParameter":{"Type":"StringType"}}}},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"C4IT_F4SD_F4SDHelperService+DirectLink"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType","Source":0},"assetname":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getDirectLinkCreateTicket(sid,assetname)</Name>
 		<RouteTemplate>getDirectLinkCreateTicket</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getdirectlinkf4sd.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getdirectlinkf4sd.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>04d0755f-27dd-c4ac-2785-08dac1666661</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"EOID":{"Type":"StringType"},"Type":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getDirectLinkF4SD(EOID, Type)</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"StringType"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"eoid":{"Type":"GuidType","Source":0},"type":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getDirectLinkF4SD(eoid,type)</Name>
 		<RouteTemplate>getDirectLinkF4SD</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getlog.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getlog.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>f977a1d8-f21c-c1bc-4ea0-08dac09d3c99</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"download":{"Type":"StringType"},"count":{"Type":"StringType"},"filter":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getLog(download, count, filter)</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"Matrix42_WebApi_Contracts_IHttpActionResult"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"download":{"Type":"StringType","Source":0},"count":{"Type":"IntType","Source":0},"filter":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getLog(download,count,filter)</Name>
 		<RouteTemplate>log</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getmyrolememberships.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getmyrolememberships.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>6cec89ab-b843-cd6b-d6b5-08db99ad32ee</ID>
-		<RequestContract>{"UsedTypes":{},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getMyRoleMemberships</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"System_Object"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getMyRoleMemberships()</Name>
 		<RouteTemplate>getMyRoleMemberships</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getpickup.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getpickup.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>ef14b892-628c-c1c1-801f-08db99ad32e9</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"name":{"Type":"StringType"},"mode":{"Type":"StringType"},"group":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getPickup(name, mode, group)</Name>
+		<ResponseContract>{"UsedTypes":{"Matrix42_Pandora_Contracts_EntityEnumeration":{"Documentation":"Describes Entity Enumeration","Descriptor":{"Name":{"Documentation":"Technical name of the Enumeration","Type":"StringType"},"Values":{"Documentation":"Enumeration Values","Type":["Matrix42_Pandora_Contracts_EntityEnumerationValue"]}},"DisplayName":"Name"},"Matrix42_Pandora_Contracts_EntityEnumerationValue":{"Documentation":"Represents a single value in Entity Enumeration","Descriptor":{"Value":{"Documentation":"Gets or sets a value","Type":"IntType"},"DisplayString":{"Documentation":"Gets or sets the display string for Enumeration Value","Type":"StringType"},"Hidden":{"Documentation":"Gets or sets a Hidden attribute","Type":"BoolType"},"Extentions":{"Documentation":"Additional pickup value attributes","Type":["StringType"]}}}},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"Matrix42_Pandora_Contracts_EntityEnumeration"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"name":{"Type":"StringType","Source":0},"mode":{"Type":"IntType","Source":0},"group":{"Type":"IntType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getPickup(name,mode,group)</Name>
 		<RouteTemplate>getPickup/{name}</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getrolememberships.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getrolememberships.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>06747fe1-8113-c51f-4969-08db99ad32f1</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType"},"upn":{"Type":"StringType"},"id":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getRoleMemberships(sid, upn, id)</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"System_Object"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType","Source":0},"upn":{"Type":"StringType","Source":0},"id":{"Type":"GuidType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getRoleMemberships(sid,upn,id)</Name>
 		<RouteTemplate>getRoleMemberships</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getticketdetails.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getticketdetails.dat
@@ -0,0 +1,159 @@
+<?xml version="1.0" encoding="utf-8"?>
+<NewDataSet>
+	<xs:schema id="NewDataSet" xmlns="" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
+		<xs:element name="NewDataSet" msdata:IsDataSet="true" msdata:UseCurrentLocale="true">
+			<xs:complexType>
+				<xs:choice minOccurs="0" maxOccurs="unbounded">
+					<xs:element name="PLSLWebServiceOperation">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="ResponseContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RequestContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Name" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RouteTemplate" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Documentation" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="TypeID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Service" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="SupportedOperation" type="xs:int" minOccurs="0" />
+								<xs:element name="Type" type="xs:int" minOccurs="0" />
+								<xs:element name="IsPublic" type="xs:unsignedByte" />
+								<xs:element name="DocumentationLink" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeDialog" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeObjectDetails" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRDataQueryFilterType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Unrestricted" type="xs:unsignedByte" />
+								<xs:element name="Configured" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePDRActionType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRNavigationItemType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ConsiderRelated" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePLSLWebServiceOperationType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePLSLServiceTypeWebAPI" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTemplateViewType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypeSVMEmailSignatureType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="StrictAdminControl" type="xs:unsignedByte" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="InheritedFrom" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ApplyTo" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSUserClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Users" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSSecurityClassRole">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Roles" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSOrgUnitClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="OUs" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSLocationClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Locations" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+				</xs:choice>
+			</xs:complexType>
+			<xs:unique name="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PLSLWebServiceOperation" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+			<xs:unique name="PDRAudienceClass_Constraint1" msdata:ConstraintName="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PDRAudienceClass" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+		</xs:element>
+	</xs:schema>
+	<PLSLWebServiceOperation>
+		<ID>750c8dc4-ada0-c1b0-c877-08da9bbec2e3</ID>
+		<ResponseContract>{"UsedTypes":{"C4IT_FASD_Base_cF4SDTicket":{"Descriptor":{"AffectedUserId":{"Type":"GuidType"},"AssetId":{"Type":"GuidType"},"CreationDate":{"Type":"DateType"},"ClosingDate":{"Type":"DateType"},"CreationSourceId":{"Type":"IntType"},"CreationSource":{"Type":"StringType"},"Description":{"Type":"StringType"},"DescriptionHtml":{"Type":"StringType"},"PriorityId":{"Type":"IntType"},"Priority":{"Type":"StringType"},"CategoryId":{"Type":"GuidType"},"Category":{"Type":"StringType"},"CategoryHierarchical":{"Type":"StringType"},"CIName":{"Type":"StringType"},"DirectLinkEdit":{"Type":"StringType"},"AssetCIId":{"Type":"GuidType"},"AssetSKUAssetGroupId":{"Type":"IntType"},"AssetSKUAssetGroup":{"Type":"StringType"},"AssetSKUTypeId":{"Type":"IntType"},"AssetSKUType":{"Type":"StringType"},"DirectLinkPreview":{"Type":"StringType"},"DirectLinkClose":{"Type":"StringType"},"AffectedUser":{"Type":"StringType"},"SolutionHtml":{"Type":"StringType"},"Solution":{"Type":"StringType"},"AssetDomain":{"Type":"StringType"},"TicketObjectId":{"Type":"GuidType"},"Name":{"Type":"StringType"},"ActivityType":{"Type":"StringType"},"Summary":{"Type":"StringType"},"Sid":{"Type":"StringType"},"Status":{"Type":"StringType"},"StatusId":{"Type":"IntType"},"Urgency":{"Type":"StringType"},"UrgencyId":{"Type":"IntType"},"Impact":{"Type":"StringType"},"ImpactId":{"Type":"IntType"},"AssetCIName":{"Type":"StringType"},"AssetName":{"Type":"StringType"},"ServiceName":{"Type":"StringType"},"ServiceId":{"Type":"GuidType"},"IsPrimaryAccount":{"Type":"BoolType"}},"DisplayName":"Name"}},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"C4IT_FASD_Base_cF4SDTicket"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"objectId":{"Type":"GuidType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getTicketDetails(objectId)</Name>
+		<RouteTemplate>getTicketDetails</RouteTemplate>
+		<Documentation />
+		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
+		<Service>dcd66369-4933-ed11-1b9c-e3e293f5401c</Service>
+		<SupportedOperation>0</SupportedOperation>
+		<Type>1</Type>
+		<IsPublic>0</IsPublic>
+	</PLSLWebServiceOperation>
+	<PDRAudienceClass>
+		<ID>336febdb-9a39-ed11-209c-b0c4b3911a8e</ID>
+		<Unrestricted>1</Unrestricted>
+		<Configured>1</Configured>
+		<ConsiderRelated>0</ConsiderRelated>
+		<UsedInTypePLSLWebServiceOperationType>750c8dc4-ada0-c1b0-c877-08da9bbec2e3</UsedInTypePLSLWebServiceOperationType>
+		<StrictAdminControl>0</StrictAdminControl>
+	</PDRAudienceClass>
+</NewDataSet>
--- a/PackageTemplate/install/0002_WebServiceOperation/gettickethistory.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/gettickethistory.dat
@@ -137,7 +137,8 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>94d0317f-a8db-caf0-a353-08da9bbec2dc</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"objectId":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"System_Collections_Generic_List`1[C4IT_FASD_Base_cF4SDTicket+cTicketJournalItem]"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"objectId":{"Type":"GuidType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
 		<Name>getTicketHistory(objectId)</Name>
 		<RouteTemplate>getTicketHistory</RouteTemplate>
 		<Documentation />
--- a/PackageTemplate/install/0002_WebServiceOperation/getticketlist.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getticketlist.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>163e04c2-8b5c-c0e6-0535-08da9bbec2df</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType"},"hours":{"Type":"StringType"},"queueoption":{"Type":"StringType"},"queues":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getTicketList(sid, hours, queueoption, queues)</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"System_Collections_Generic_List`1[C4IT_FASD_Base_cF4SDTicketSummary]"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType","Source":0},"hours":{"Type":"IntType","Source":0},"queueoption":{"Type":"IntType","Source":0},"queues":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getTicketList(sid,hours,queueoption,queues)</Name>
 		<RouteTemplate>getTicketList</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewcounts.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewcounts.dat
@@ -0,0 +1,159 @@
+<?xml version="1.0" encoding="utf-8"?>
+<NewDataSet>
+	<xs:schema id="NewDataSet" xmlns="" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
+		<xs:element name="NewDataSet" msdata:IsDataSet="true" msdata:UseCurrentLocale="true">
+			<xs:complexType>
+				<xs:choice minOccurs="0" maxOccurs="unbounded">
+					<xs:element name="PLSLWebServiceOperation">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="ResponseContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RequestContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Name" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RouteTemplate" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Documentation" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="TypeID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Service" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="SupportedOperation" type="xs:int" minOccurs="0" />
+								<xs:element name="Type" type="xs:int" minOccurs="0" />
+								<xs:element name="IsPublic" type="xs:unsignedByte" />
+								<xs:element name="DocumentationLink" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeDialog" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeObjectDetails" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRDataQueryFilterType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Unrestricted" type="xs:unsignedByte" />
+								<xs:element name="Configured" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePDRActionType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRNavigationItemType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ConsiderRelated" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePLSLWebServiceOperationType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePLSLServiceTypeWebAPI" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTemplateViewType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypeSVMEmailSignatureType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="StrictAdminControl" type="xs:unsignedByte" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="InheritedFrom" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ApplyTo" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSUserClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Users" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSSecurityClassRole">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Roles" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSOrgUnitClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="OUs" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSLocationClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Locations" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+				</xs:choice>
+			</xs:complexType>
+			<xs:unique name="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PLSLWebServiceOperation" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+			<xs:unique name="PDRAudienceClass_Constraint1" msdata:ConstraintName="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PDRAudienceClass" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+		</xs:element>
+	</xs:schema>
+	<PLSLWebServiceOperation>
+		<ID>99eef84e-a303-c248-36c5-08ded882fc6c</ID>
+		<ResponseContract>{"UsedTypes":{"C4IT_F4SD_F4SDHelperService+TicketOverviewCountsResult":{"Descriptor":{"Counts":{"Type":["StringType"]}}}},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"C4IT_F4SD_F4SDHelperService+TicketOverviewCountsResult"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType","Source":0},"scope":{"Type":"StringType","Source":0},"keys":{"Type":"StringType","Source":0},"queueoption":{"Type":"IntType","Source":0},"queues":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getTicketOverviewCounts(sid,scope,keys,queueoption,queues)</Name>
+		<RouteTemplate>getTicketOverviewCounts</RouteTemplate>
+		<Documentation />
+		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
+		<Service>dcd66369-4933-ed11-1b9c-e3e293f5401c</Service>
+		<SupportedOperation>0</SupportedOperation>
+		<Type>1</Type>
+		<IsPublic>0</IsPublic>
+	</PLSLWebServiceOperation>
+	<PDRAudienceClass>
+		<ID>82d8de08-6cfc-1483-6bfa-da4b9403a82d</ID>
+		<Unrestricted>1</Unrestricted>
+		<Configured>1</Configured>
+		<ConsiderRelated>0</ConsiderRelated>
+		<UsedInTypePLSLWebServiceOperationType>99eef84e-a303-c248-36c5-08ded882fc6c</UsedInTypePLSLWebServiceOperationType>
+		<StrictAdminControl>0</StrictAdminControl>
+	</PDRAudienceClass>
+</NewDataSet>
--- a/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewcountsbyroles.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewcountsbyroles.dat
@@ -0,0 +1,159 @@
+<?xml version="1.0" encoding="utf-8"?>
+<NewDataSet>
+	<xs:schema id="NewDataSet" xmlns="" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:msdata="urn:schemas-microsoft-com:xml-msdata">
+		<xs:element name="NewDataSet" msdata:IsDataSet="true" msdata:UseCurrentLocale="true">
+			<xs:complexType>
+				<xs:choice minOccurs="0" maxOccurs="unbounded">
+					<xs:element name="PLSLWebServiceOperation">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="ResponseContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RequestContract" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Name" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="RouteTemplate" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="Documentation" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="2147483647" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+								<xs:element name="TypeID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Service" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="SupportedOperation" type="xs:int" minOccurs="0" />
+								<xs:element name="Type" type="xs:int" minOccurs="0" />
+								<xs:element name="IsPublic" type="xs:unsignedByte" />
+								<xs:element name="DocumentationLink" minOccurs="0">
+									<xs:simpleType>
+										<xs:restriction base="xs:string">
+											<xs:maxLength value="1000" />
+										</xs:restriction>
+									</xs:simpleType>
+								</xs:element>
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeDialog" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTypeObjectDetails" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRDataQueryFilterType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Unrestricted" type="xs:unsignedByte" />
+								<xs:element name="Configured" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePDRActionType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRNavigationItemType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ConsiderRelated" type="xs:unsignedByte" />
+								<xs:element name="UsedInTypePLSLWebServiceOperationType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePLSLServiceTypeWebAPI" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypePDRContentWidgetTemplateViewType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="UsedInTypeSVMEmailSignatureType" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="StrictAdminControl" type="xs:unsignedByte" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2PDRAudienceClass">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="InheritedFrom" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="ApplyTo" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSUserClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Users" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSSecurityClassRole">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Roles" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSOrgUnitClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="OUs" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+					<xs:element name="SchemaRelation-PDRAudienceClass2SPSLocationClassBase">
+						<xs:complexType>
+							<xs:sequence>
+								<xs:element name="ID" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Audiences" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+								<xs:element name="Locations" msdata:DataType="System.Guid, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" type="xs:string" minOccurs="0" />
+							</xs:sequence>
+						</xs:complexType>
+					</xs:element>
+				</xs:choice>
+			</xs:complexType>
+			<xs:unique name="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PLSLWebServiceOperation" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+			<xs:unique name="PDRAudienceClass_Constraint1" msdata:ConstraintName="Constraint1" msdata:PrimaryKey="true">
+				<xs:selector xpath=".//PDRAudienceClass" />
+				<xs:field xpath="ID" />
+			</xs:unique>
+		</xs:element>
+	</xs:schema>
+	<PLSLWebServiceOperation>
+		<ID>290c8d51-b8d4-ce74-50c5-08ded882fc72</ID>
+		<ResponseContract>{"UsedTypes":{"C4IT_F4SD_F4SDHelperService+TicketOverviewCountsByRoleResult":{"Descriptor":{"GeneratedAtUtc":{"Type":"DateType"},"CountsByRole":{"Type":["StringType"]}}}},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"C4IT_F4SD_F4SDHelperService+TicketOverviewCountsByRoleResult"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"request":{"Type":"C4IT_F4SD_F4SDM42WebApiController+TicketOverviewCountsByRolesRequest","Source":1}}},"C4IT_F4SD_F4SDM42WebApiController+TicketOverviewCountsByRolesRequest":{"Descriptor":{"Sid":{"Type":"StringType"},"RoleGuids":{"Type":["GuidType"]},"Keys":{"Type":["StringType"]},"QueueOption":{"Type":"IntType"},"Queues":{"Type":"StringType"}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getTicketOverviewCountsByRoles(request)</Name>
+		<RouteTemplate>getTicketOverviewCountsByRoles</RouteTemplate>
+		<Documentation />
+		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
+		<Service>dcd66369-4933-ed11-1b9c-e3e293f5401c</Service>
+		<SupportedOperation>16</SupportedOperation>
+		<Type>2</Type>
+		<IsPublic>0</IsPublic>
+	</PLSLWebServiceOperation>
+	<PDRAudienceClass>
+		<ID>82d8de08-72fc-4476-6bfa-da4b9403a848</ID>
+		<Unrestricted>1</Unrestricted>
+		<Configured>1</Configured>
+		<ConsiderRelated>0</ConsiderRelated>
+		<UsedInTypePLSLWebServiceOperationType>290c8d51-b8d4-ce74-50c5-08ded882fc72</UsedInTypePLSLWebServiceOperationType>
+		<StrictAdminControl>0</StrictAdminControl>
+	</PDRAudienceClass>
+</NewDataSet>
--- a/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewrelations.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/getticketoverviewrelations.dat
@@ -136,10 +136,11 @@
 		</xs:element>
 	</xs:schema>
 	<PLSLWebServiceOperation>
-		<ID>750c8dc4-ada0-c1b0-c877-08da9bbec2e3</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"objectId":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>getTicketDetails(objectId)</Name>
-		<RouteTemplate>getTicketDetails</RouteTemplate>
+		<ID>c5dd653a-54d8-c430-c9df-08ded882fc79</ID>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"System_Collections_Generic_List`1[C4IT_F4SD_F4SDHelperService+TicketOverviewRelationDto]"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"sid":{"Type":"StringType","Source":0},"scope":{"Type":"StringType","Source":0},"key":{"Type":"StringType","Source":0},"count":{"Type":"IntType","Source":0},"queueoption":{"Type":"IntType","Source":0},"queues":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>getTicketOverviewRelations(sid,scope,key,count,queueoption,queues)</Name>
+		<RouteTemplate>getTicketOverviewRelations</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
 		<Service>dcd66369-4933-ed11-1b9c-e3e293f5401c</Service>
@@ -148,11 +149,11 @@
 		<IsPublic>0</IsPublic>
 	</PLSLWebServiceOperation>
 	<PDRAudienceClass>
-		<ID>336febdb-9a39-ed11-209c-b0c4b3911a8e</ID>
+		<ID>82d8de08-7afc-f13f-6bfa-da4b9403a863</ID>
 		<Unrestricted>1</Unrestricted>
 		<Configured>1</Configured>
 		<ConsiderRelated>0</ConsiderRelated>
-		<UsedInTypePLSLWebServiceOperationType>750c8dc4-ada0-c1b0-c877-08da9bbec2e3</UsedInTypePLSLWebServiceOperationType>
+		<UsedInTypePLSLWebServiceOperationType>c5dd653a-54d8-c430-c9df-08ded882fc79</UsedInTypePLSLWebServiceOperationType>
 		<StrictAdminControl>0</StrictAdminControl>
 	</PDRAudienceClass>
 </NewDataSet>
--- a/PackageTemplate/install/0002_WebServiceOperation/isalive.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/isalive.dat
@@ -137,8 +137,9 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>9df9d16f-1a00-cc19-1727-08dac09d3c08</ID>
-		<RequestContract>{"UsedTypes":{},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
-		<Name>isAlive</Name>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"Matrix42_WebApi_Contracts_IHttpActionResult"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
+		<Name>isAlive()</Name>
 		<RouteTemplate>isAlive</RouteTemplate>
 		<Documentation />
 		<TypeID>7660e907-769c-e711-a182-f079595b3ec7</TypeID>
--- a/PackageTemplate/install/0002_WebServiceOperation/setdebugmode.dat
+++ b/PackageTemplate/install/0002_WebServiceOperation/setdebugmode.dat
@@ -137,7 +137,8 @@
 	</xs:schema>
 	<PLSLWebServiceOperation>
 		<ID>14366b3c-b79d-cfe3-ded3-08da9bbec2d7</ID>
-		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"debug":{"Type":"StringType"}}}},"ContractDescriptor":{"ReferenceTo":null,"ReferenceFilter":null,"Required":false,"Obsolete":false,"MaxLength":0,"ResourceKey":null,"Documentation":null,"Title":null,"Paths":null,"Type":"RequestContract"}}</RequestContract>
+		<ResponseContract>{"UsedTypes":{},"ContractDescriptor":{"ReturnCountType":"NotProvided","Documentation":"Return value","Type":"StringType"}}</ResponseContract>
+		<RequestContract>{"UsedTypes":{"RequestContract":{"Descriptor":{"debug":{"Type":"StringType","Source":0}}}},"ContractDescriptor":{"Type":"RequestContract"}}</RequestContract>
 		<Name>setDebugMode(debug)</Name>
 		<RouteTemplate>loglevel</RouteTemplate>
 		<Documentation />
--- a/PackageTemplate/package.json
+++ b/PackageTemplate/package.json
@@ -12,7 +12,7 @@
  "SetupDirectives": {
    "MaintenanceMode": false,
    "RecycleWebApplication": false,
-    "RestartM42WindowsServices": false
+    "RestartM42WindowsServices": true
  },
  "Sandboxed": true
 }
--- a/SharedAssemblyInfo.cs
+++ b/SharedAssemblyInfo.cs
@@ -1,9 +1,9 @@
 using System.Reflection;

-[assembly: AssemblyCompany("Consulting4IT GmbH, Germany")]
+[assembly: AssemblyCompany("Consulting4IT GmbH")]
 [assembly: AssemblyProduct("C4IT - F4SD - WebApi for M42")]
 [assembly: AssemblyCopyright("Copyright © 2026, Consulting4IT GmbH, Germany")]
 [assembly: AssemblyTrademark("")]

-[assembly: AssemblyVersion("1.3.0.0")]
-[assembly: AssemblyInformationalVersion("1.3.0.0")]
+[assembly: AssemblyVersion("1.4.0.0")]
+[assembly: AssemblyInformationalVersion("1.4.0.0")]
--- a/docs/matrix42-26-1-extension-migration.md
+++ b/docs/matrix42-26-1-extension-migration.md
@@ -1,20 +1,28 @@
-# Matrix42 26.1 Extension/Webservice Migration
+# Matrix42 26.1 Legacy Extension Migration

-Diese Notizen dokumentieren die Learnings aus der Migration der alten F4SD Matrix42 Extension inklusive Custom Web Service auf die Matrix42 26.1 Sandboxed Extension Struktur.
+Diese Notizen dokumentieren die bisherigen Learnings aus der Migration einer alten Matrix42 Extension inklusive Custom Web Service auf eine Matrix42 26.1 Sandboxed Extension.

-Ausgangspunkt der eigentlichen 26.1-Migration war Commit `6c6ac272cd43` (`feat: support Matrix42 26.1 sandboxed web api`, 2026-06-26 11:44 +0200). Die Punkte hier sind bewusst als Checkliste fuer weitere Extensions formuliert.
+Die Anleitung ist bewusst als wiederverwendbare Checkliste fuer weitere Legacy-Pakete formuliert. Sie trennt zwischen belastbaren Ergebnissen, verworfenen Zwischenansaetzen und Punkten, die bei jeder Extension erneut geprueft werden muessen.

 ## Zielbild

 - Extension als .NET 8 Library mit `Matrix42.WebApi.Contracts`.
 - Webservice-Controller von `Matrix42.WebApi.Contracts.ApiController` ableiten.
 - Controller ueber `Matrix42.Hosting.Contracts.IDependencyResolver` konstruieren.
- Matrix42-Fachservices nicht direkt im Controller-Konstruktor injizieren.
- Host-Konfig so klein wie moeglich halten.
- Paketbau in den Visual-Studio-/MSBuild-Prozess integrieren.
- Runtime zuerst mit minimalen Endpoints pruefen (`isAlive`, einfache Datenabfrage), dann erst komplexere Services aktivieren.
+- Matrix42-Fachservices nur dort lazy aufloesen, wo sie wirklich gebraucht werden.
+- Host-Konfig mit minimalen Modulen starten und gezielt erweitern.
+- Paketbau in MSBuild/Visual Studio integrieren.
+- Paketversion aus `AssemblyVersion` ableiten.
+- Signing nur fuer eine eigene signed Build-Konfiguration aktivieren.
+- Postman-Collection als Regressionstest fuer alte Client-URLs pflegen.

-## Projektstruktur und Paketbau
+## Ausgangspunkt
+
+Bei einer Portierung eines alten Produktstands muss der Zielstand klar sein. Fuer diesen Branch war der relevante alte Stand `26eac54f94`, nicht der spaetere neue Codezweig.
+
+Wichtiges Learning: Bei einem 26.1-Kompatibilitaetsport keine neuen fachlichen Methoden, Obsolete-Markierungen oder Verhaltensaenderungen aus einem anderen Codezweig uebernehmen. Erst die alte Funktionalitaet lauffaehig machen, dann separate fachliche Aenderungen behandeln.
+
+## Basisprojekt

 Bewaehrte Projekt-Eigenschaften:

@@ -23,35 +31,115 @@ Bewaehrte Projekt-Eigenschaften:
 <OutputType>Library</OutputType>
 <RuntimeIdentifiers>win-x64;linux-x64</RuntimeIdentifiers>
 <AppendRuntimeIdentifierToOutputPath>true</AppendRuntimeIdentifierToOutputPath>
+<Nullable>disable</Nullable>
+<ImplicitUsings>disable</ImplicitUsings>
+<GenerateAssemblyInfo>false</GenerateAssemblyInfo>
 <EnableDefaultCompileItems>false</EnableDefaultCompileItems>
 <M42ExtensionId>...</M42ExtensionId>
-<M42AssemblyPattern>C4ITF4SD*.*</M42AssemblyPattern>
-<M42PackageVersion>...</M42PackageVersion>
+<M42AssemblyPattern>...</M42AssemblyPattern>
 <M42BuildPackage>true</M42BuildPackage>
 ```

-Das Package wird ueber `M42SandboxedExtension.targets` gebaut. Ein erfolgreicher Release-Build erzeugt:
-
-```text
-artifacts/<PackageName> v<Version>/
-artifacts/<PackageName> v<Version>.zip
-```
-
-Build-Befehl:
-
-```powershell
-dotnet build "C:\Workspace\C4IT FASD\F4SD_M42WebApi\C4IT - F4SD - M42WebApi.sln" -c Release
-```
-
-## Host-Konfig
+Referenzen auf Matrix42-DLLs sollen gegen die 26.1 Libraries zeigen und normalerweise `Private=false` haben, damit keine unnoetigen Matrix42-Plattform-DLLs ins Paket kopiert werden.

 Die Host-Konfig muss exakt zum Assembly-Namen passen:

 ```text
-C4ITF4SDM42WebApi.dll.host.config
+<AssemblyName>.dll.host.config
 ```

-Final bewaehrte Minimal-Konfig:
+## Paketbau
+
+Das Paket wird ueber `M42SandboxedExtension.targets` gebaut.
+
+Aktuelle Regeln in diesem Repo:
+
+- `Debug` baut Debug-DLLs und ein Debug-Paket.
+- `Release` baut ein unsigniertes Release-Paket.
+- `Release_signed` baut ein Release-Paket und aktiviert `M42SignAssemblies=true`.
+- Artefakte liegen getrennt nach Konfiguration unter `artifacts/<Configuration>/`.
+- Die Package-Version wird aus der `AssemblyVersion` der gebauten WebApi-Assembly gelesen.
+- `M42PackageVersion` wurde entfernt und soll nicht wieder eingefuehrt werden.
+
+Die zentrale Version liegt in `SharedAssemblyInfo.cs`.
+
+Beispiele:
+
+```powershell
+dotnet build "C:\Workspace\C4IT FASD\F4SD_M42WebApi\C4IT - F4SD - M42WebApi.sln" -c Debug
+dotnet build "C:\Workspace\C4IT FASD\F4SD_M42WebApi\C4IT - F4SD - M42WebApi.sln" -c Release
+dotnet build "C:\Workspace\C4IT FASD\F4SD_M42WebApi\C4IT - F4SD - M42WebApi.sln" -c Release_signed
+```
+
+Visual Studio:
+
+- `Debug`: Debugging und Testpakete.
+- `Release`: Release ohne Signierung.
+- `Release_signed`: Release mit Signierung.
+
+Bei `Release_signed` werden alle Paket-DLLs in einem einzigen `signtool sign`-Aufruf signiert.
+Das vermeidet eine separate Passwortabfrage pro DLL, wenn das Zertifikat interaktiv entsperrt werden muss.
+
+Signierbare MSBuild-Properties:
+
+```powershell
+/p:M42SignAssemblies=true
+/p:M42SignTool="C:\Path\To\signtool.exe"
+/p:M42SignCertificateThumbprint="<thumbprint>"
+/p:M42SignCertificateFile="C:\Path\To\certificate.pfx"
+/p:M42SignCertificatePassword="<password>"
+/p:M42SignTimestampUrl="http://rfc3161timestamp.globalsign.com/advanced"
+/p:M42SignOptions="/a"
+```
+
+## Package-Struktur
+
+Das neue Paket basiert auf einem `PackageTemplate` mit:
+
+- `package.json`
+- `install.xml`
+- `install/...`
+- `BasePackage/Assemblies` als Build-Ziel fuer Assemblies
+
+Beim Portieren eines Legacy-Pakets:
+
+1. Altes Paket entpacken.
+2. WebAPI-Service (`PLSLServiceTypeWebAPI`) und Operationen (`PLSLWebServiceOperation`) identifizieren.
+3. Extension-/Assembly-ID beibehalten, wenn ein Update statt einer Neuinstallation gewollt ist.
+4. Operation-IDs nur dann aendern, wenn bewusst neue Operationen entstehen sollen.
+5. Obsolete oder entfernte Schema-Attribute aus 26.1 entfernen.
+6. Nach der ersten lauffaehigen Version die Webservice-Operationen in Matrix42 synchronisieren, exportieren und die synchronisierten Contracts in die Paketdateien mergen.
+
+Wichtiges finales Learning zu Webservice-Operationen:
+
+- Wenn ein Endpoint nur nach "Service synchronisieren" korrekt funktioniert, sind die `PLSLWebServiceOperation`-Contracts im Paket nicht mehr synchron zum Controller.
+- Die synchronisierten Operationen exportieren und mit den bestehenden Paketdateien mergen.
+- Bestehende `PLSLWebServiceOperation.ID`s nicht durch Export-IDs ersetzen, sonst entstehen auf Bestandssystemen doppelte Operationen.
+- Bestehende `PDRAudienceClass.ID`s ebenfalls erhalten.
+- Nur fachliche Operation-Felder uebernehmen: `ResponseContract`, `RequestContract`, `Name`, `RouteTemplate`, `SupportedOperation`, `Type`, `IsPublic`.
+- Neue Operationen, die bisher nicht im Paket vorhanden waren, duerfen die exportierten IDs verwenden, wenn sie aus dem Zielsystem stammen, auf dem sie bereits synchronisiert wurden.
+- Operation-Dateien nach Operation benennen, z. B. `getticketlist.dat`, `getpickup.dat`, `isalive.dat`. Das erleichtert Reviews und verhindert Verwechslungen mit generischen `02-01-xxxx PLSLWebServiceOperationType.dat`-Dateien.
+- Jede Datei aus `PackageTemplate/install/0002_WebServiceOperation` muss in `PackageTemplate/install.xml` referenziert sein.
+
+Validierung:
+
+```powershell
+# XML parsebar?
+python -c "import pathlib,xml.etree.ElementTree as ET; [ET.parse(p) for p in pathlib.Path('PackageTemplate/install/0002_WebServiceOperation').glob('*.dat')]"
+
+# Debug-Paket bauen und pruefen, ob alle Operation-Dateien im Paket liegen
+dotnet build "C:\Workspace\C4IT FASD\F4SD_M42WebApi\C4IT - F4SD - M42WebApi.sln" -c Debug
+```
+
+Konkretes 26.1-Learning:
+
+- `UsedInTypeSPSActivityTypeAlert` gibt es in 26.1 nicht mehr und muss aus dem Paket entfernt werden.
+
+## Host-Konfig und Module
+
+Mit so wenig Modulen wie moeglich starten. Jedes zusaetzliche Modul kann transitive Unity-Registrierungen erzwingen, die bereits beim Controller- oder Service-Aufbau scheitern.
+
+Minimaler Startpunkt fuer einfache Endpoints:

 ```xml
 <?xml version="1.0" encoding="utf-8" ?>
@@ -63,27 +151,35 @@ Final bewaehrte Minimal-Konfig:
 </host>
 ```

-Wichtig: Module nicht auf Vorrat laden. Jedes zusaetzliche Modul kann transitive Unity-Registrierungen erzwingen, die fuer den konkreten Webservice gar nicht benoetigt werden.
+Der aktuelle Stand dieser Extension benoetigt fuer alle Funktionen mehr Module, insbesondere wegen Journal, Storage, Pandora, Teams Notification, ServiceConnection, Auth und Aurora Search. Aktuelle Host-Konfig:

-Problematische Module in dieser Migration:
-
- `Matrix42.Pandora.Persistence`
- `Matrix42.Pandora.ServiceStore`
- `Matrix42.Pandora.BizLogic`
- `Matrix42.Pandora.Services`
- `Matrix42.ServiceManager.BizLogic`
- eigenes Webservice-Assembly als Host-Modul
-
-Diese Module fuehrten unter anderem zu Fehlern wie:
-
-```text
-IEntityDataService is an interface and cannot be constructed
-IUserProfileRepository is an interface and cannot be constructed
-IApiExplorer is an interface and cannot be constructed
-Could not load type 'System.Web.Routing.RouteTable'
-IComplianceRuleManager is an interface and cannot be constructed
+```xml
+<modules>
+  <module assembly="C4ITF4SDM42WebApi" />
+  <module assembly="Matrix42.DataLayer.Persistence" />
+  <module assembly="Matrix42.Services.WebApi" />
+  <module assembly="Matrix42.ServiceRepository.BizLogic" />
+  <module assembly="Matrix42.Pandora.ServiceStore" />
+  <module assembly="Matrix42.Pandora.Persistence" />
+  <module assembly="Matrix42.Pandora.BizLogic" />
+  <module assembly="Matrix42.Pandora.Services" />
+  <module assembly="Matrix42.Distributed.Redis.Cache" />
+  <module assembly="Matrix42.StorageService.BizLogic" />
+  <module assembly="Matrix42.MsTeamsNotification.BizLogic" />
+  <module assembly="Matrix42.ServiceConnection.Persistence" />
+  <module assembly="Matrix42.Auth.BizLogic" />
+  <module assembly="Matrix42.ServiceConnection.BizLogic" />
+  <module assembly="Matrix42.Integration.Aurora.General" />
+  <module assembly="Matrix42.Integration.Aurora.Search.BizLogic" />
+  <module assembly="update4u.SPS.ComplianceRules.BizLogic" />
+  <module assembly="update4u.SPS.Security" />
+  <module assembly="Matrix42.BizLogic.Journal" />
+  <module assembly="Matrix42.ServiceManager.BizLogic" />
+</modules>
 ```

+Regel: Wenn ein weiteres Interface nicht aufgeloest werden kann, nicht raten. In den Matrix42-DLLs nach dem Registrator/der Implementierung fuer genau dieses Interface suchen und nur das passende Modul laden.
+
 ## Controller-Konstruktion

 Nicht so:
@@ -92,16 +188,17 @@ Nicht so:
 public MyController(IEntityDataService entityDataService, IJournalService journalService, IPandoraUserProfile userProfile)
 ```

-Diese direkte Konstruktor-Injection zwingt Matrix42/Unity, alle Services schon beim Erzeugen des Controllers aufzuloesen. Dadurch kann bereits `isAlive` scheitern, obwohl der Endpoint selbst keinen dieser Services nutzt.
+Das zwingt Unity, alle Services schon beim Erzeugen des Controllers aufzuloesen. Dadurch kann bereits `isAlive` scheitern, obwohl der Endpoint selbst keinen dieser Services braucht.

-Besser:
+Bewaehrt:

 ```csharp
 private readonly IDependencyResolver _resolver;

-public MyController(IDependencyResolver resolver)
+public MyController(IDependencyResolver resolver, IEnumerationProvider enumerationProvider)
 {
    _resolver = resolver ?? throw new ArgumentNullException(nameof(resolver));
+    _enumerationProvider = enumerationProvider ?? throw new ArgumentNullException(nameof(enumerationProvider));
 }

 private T GetRequiredService<T>() where T : class
@@ -114,16 +211,23 @@ private T GetRequiredService<T>() where T : class
 }
 ```

-Fachservices dann nur im jeweiligen Endpoint oder Helper lazy aufloesen.
+Fachservices im jeweiligen Endpoint oder Helper lazy aufloesen.
+
+## Dependency-Registrator
+
+Die Extension kann eigene Sandbox-Registrierungen bereitstellen, wenn der Matrix42-Sandbox-Host eine Plattform-Instanz nicht selbst registriert.
+
+Konkretes Learning:
+
+- Fuer den Journal-Pfad fehlte `System.Web.Http.Description.IApiExplorer`.
+- Die Extension registriert eine konkrete `ApiExplorer`-Instanz ueber `IDependencyRegistrator`.
+- Das eigene Assembly muss dafuer als Host-Modul geladen werden.
+
+Das ist kein Workaround im fachlichen Code, sondern eine Host-Registrierung fuer eine fehlende Infrastruktur-Dependency.

 ## WebAPI-Rueckgaben

-Matrix42 serialisiert manche Rueckgabetypen anders als klassische ASP.NET Web API.
-
-Bewaehrt:
-
- Datenendpoints geben direkt Nutzdaten zurueck, z. B. `Task<EntityEnumeration>` oder `Task<object>`.
- `isAlive` gibt `IHttpActionResult` mit `StatusCodeResult(HttpStatusCode.NoContent)` zurueck.
+Matrix42 serialisiert `HttpResponseMessage` in dieser Runtime nicht wie klassische ASP.NET Web API, sondern als Nutzdatenobjekt.

 Nicht fuer normale Datenendpoints verwenden:

@@ -132,56 +236,158 @@ Task<HttpResponseMessage>
 HttpResponseExtensions.CreateResponse(...)
 ```

-In dieser Runtime wurde ein `HttpResponseMessage` als JSON-Objekt serialisiert, z. B. mit `Version`, `Content`, `StatusCode`, `Headers`.
-
-Nicht fuer `isAlive` verwenden:
-
-```csharp
-public void isAlive()
-```
-
-Das fuehrte zu:
+Symptom:

 ```json
-{"result":null,"parameters":{}}
+{"Version":"1.1","Content":{...},"StatusCode":200}
 ```

-Bewaehrter Healthcheck:
+Bewaehrt:
+
+- Datenendpoints geben direkte Nutzdaten zurueck, z. B. `Task<List<T>>`, `Task<object>` oder `Task<EntityEnumeration>`.
+- Leere Listen duerfen nicht `null` sein.
+- `isAlive` gibt `IHttpActionResult` mit einem expliziten HTTP-204-Response zurueck.
+
+Healthcheck:

 ```csharp
 [Route("isAlive"), HttpGet]
 public IHttpActionResult isAlive()
 {
-    return new StatusCodeResult(HttpStatusCode.NoContent);
+    var response = new HttpResponseMessage(HttpStatusCode.NoContent)
+    {
+        RequestMessage = Request
+    };
+    response.Headers.ConnectionClose = true;
+
+    return ResponseMessage(response);
 }
 ```

-## Pickups/Enumerations
+Nicht verwenden:

-`IEntityDataService.GetEnumeration(...)` ist bequem, zieht aber die Pandora-Service-Schicht herein. Das war in der Sandbox zu schwer und verursachte transitive Dependency-Probleme.
+```csharp
+public void isAlive()
+```

-Bewaehrt ist:
+Symptom:
+
+```json
+{"result":null,"parameters":{}}
+```
+
+## Null-Rueckgaben
+
+Matrix42/Pandora behandelt `null` als fehlerhafte Operation-Response.
+
+Symptom:
+
+```text
+Method getTicketList returned null
+```
+
+Regel:
+
+- Listenendpoints geben bei "nichts gefunden" `new List<T>()` zurueck.
+- Objekte geben ein leeres DTO oder 204 zurueck, aber nicht unbewusst `null`.
+- Strings koennen bei Bedarf `string.Empty` statt `null` liefern.
+
+## Routen und Parameterbindung
+
+Finales Learning: Fuer Legacy-Kompatibilitaet muessen Route, `PLSLWebServiceOperation.RouteTemplate`, `[FromUri]` und die alten Client-URLs zusammen betrachtet werden.
+
+Bewaehrte Regeln:
+
+- Die Route-Attribute aus der funktionierenden Legacy-Version uebernehmen.
+- Query-basierte Legacy-Endpoints bleiben query-basiert, z. B. `[Route("getTicketList")]`.
+- Path-basierte Legacy-Endpoints bleiben path-basiert, z. B. `[Route("getPickup/{name}")]`.
+- GET-Parameter mit `[FromUri]` markieren.
+- Zusaetzlich einen kleinen zentralen Query-Fallback verwenden, weil in 26.1 einzelne optionale Queryparameter trotz `[FromUri]` nicht immer in der Methode ankamen.
+- Keine doppelten Controller-Methoden fuer alte und neue URL-Formen bauen.
+- Die Postman-Collection testet bewusst die alten Client-URLs.
+
+Beispiel Query-Route:
+
+```csharp
+[Route("getDirectLinkCreateTicket"), HttpGet]
+public async Task<DirectLink> getDirectLinkCreateTicket(
+    [FromUri] string sid = "",
+    [FromUri] string assetname = "")
+{
+    sid = QueryValue(sid, nameof(sid));
+    assetname = QueryValue(assetname, nameof(assetname));
+    ...
+}
+```
+
+Beispiel Path-Route mit zusaetzlichen Queryparametern:
+
+```csharp
+[Route("getPickup/{name}"), HttpGet]
+public async Task<EntityEnumeration> getPickup(
+    [FromUri] string name,
+    [FromUri] EntityEnumerationVisibilityMode mode = EntityEnumerationVisibilityMode.None,
+    [FromUri] int group = -1)
+{
+    name = QueryValue(name, nameof(name));
+    mode = QueryValue(mode, nameof(mode));
+    group = QueryValue(group, nameof(group));
+    ...
+}
+```
+
+Der zentrale Query-Fallback ist bewusst klein und verwendet die strukturierte WebAPI-API statt eigenes URL-Parsen:
+
+```csharp
+private string GetQueryValue(string name)
+{
+    return Request?.GetQueryNameValuePairs()
+        .FirstOrDefault(pair => string.Equals(pair.Key, name, StringComparison.OrdinalIgnoreCase))
+        .Value;
+}
+
+private string QueryValue(string value, string name)
+{
+    return GetQueryValue(name) ?? value ?? string.Empty;
+}
+```
+
+Betroffene alte Testformate:
+
+```text
+getTicketList?sid=...&hours=...&queueoption=...&queues=...
+getDirectLinkCreateTicket?sid=...&assetname=...
+getDirectLinkF4SD?eoid=...&type=...
+getPickup/<name>?mode=...&group=...
+```
+
+## Pickups und Enumerations
+
+`IEntityDataService.GetEnumeration(...)` ist bequem, zieht aber Pandora-Services herein. Das war fuer reine Pickups zu schwer.
+
+Bewaehrt:

 ```csharp
 Matrix42.Persistence.Contracts.IEnumerationProvider
 ```

-Dieser Service wird ueber `Matrix42.DataLayer.Persistence` bereitgestellt und liefert eine `DataTable`. Wenn der alte API-Vertrag `EntityEnumeration` bleiben soll, muss die `DataTable` selbst gemappt werden.
+Dieser Service kommt ueber `Matrix42.DataLayer.Persistence` und liefert eine `DataTable`. Wenn der alte API-Vertrag `EntityEnumeration` bleiben soll, muss die `DataTable` selbst gemappt werden.

 Gepruefte Alternativen:

 - `Matrix42.Pandora.Contracts.IEntityDataService`: liefert direkt `EntityEnumeration`, benoetigt aber Pandora-Module.
- `update4u.SPS.DataLayer.Contracts.IPickupDataService`: liefert ebenfalls nur `DataTable`, bringt gegenueber `IEnumerationProvider` keinen klaren Vorteil.
+- `update4u.SPS.DataLayer.Contracts.IPickupDataService`: liefert ebenfalls `DataTable`, ohne klaren Vorteil gegenueber `IEnumerationProvider`.

-Pragmatische Empfehlung:
+Empfehlung:

 - Fuer reine Pickup-Lesefunktionen `IEnumerationProvider` verwenden.
- Nur dann Pandora-Services laden, wenn es keine schlanke Alternative gibt.
- Route-Parameter defensiv behandeln. In dieser Migration kam der Pickup-Name einmal leer an, obwohl die URL ihn enthielt. Ein Fallback auf das letzte URL-Segment hat das stabilisiert.
+- Pandora nur laden, wenn ein Endpoint es wirklich benoetigt.

 ## Aktueller Benutzer

-`IPandoraUserProfile` nicht im Controller injizieren. Fuer `getMyRoleMemberships` reicht der Matrix42 Principal:
+`IPandoraUserProfile` nicht im Controller injizieren.
+
+Fuer `getMyRoleMemberships` reicht der Matrix42 Principal:

 ```csharp
 var principal = Thread.CurrentPrincipal as IM42Principal;
@@ -192,45 +398,81 @@ var userId = principal?.InteractivePrincipal?.M42Identity?.UserFragmentID

 Danach kann der vorhandene ASQL-/Helper-Code mit der `Guid` weiterarbeiten.

-## Journal-Service
+## Ticket-Historie und Journal

-`IJournalService` benoetigt zusaetzliche Matrix42-Service-Module. `Matrix42.ServiceManager.BizLogic` hat in dieser Migration wieder eine transitive `IComplianceRuleManager`-Abhaengigkeit erzeugt und darf deshalb nicht pauschal geladen werden.
+Ziel: den Matrix42-Service nutzen, nicht eigene Journal-Logik nachbauen.

-Status:
+Finaler Ansatz:

- Ticket-Historie ueber `IJournalService` ist mit der Minimal-Host-Konfig nicht abgesichert.
- Fuer weitere Migrationen zuerst pruefen, ob ein kleineres Modul wie `Matrix42.ServiceManager.Services` reicht.
- Wenn nicht, Journal-Daten alternativ ueber DataLayer/ASQL lesen oder den Endpoint bewusst ausklammern.
+- `IJournalService` ueber den Matrix42-Resolver laden.
+- Keine direkte Konstruktion von `JournalService`.
+- Keine eigenen DispatchProxy-/NoOp-Services.
+- Keine HTTP-Weiterleitung an interne Admin-APIs.
+- Keine Storage-Fallback-Journal-Implementierung als finaler Pfad.
+- `GetJournalList` per Reflection gegen die zur Laufzeit vorhandene Signatur aufrufen, weil sich die Signatur zwischen 26.1 Patch-Leveln unterscheiden kann.

-## Typische Fehlersymptome und Ursache
+Warum Reflection hier akzeptiert wurde:
+
+- Der alte direkte Compile-Time-MethodRef brach mit `MissingMethodException`.
+- Die geladene Runtime-DLL hatte eine andere `IJournalService.GetJournalList`-Signatur.
+- Die Reflection sucht kompatible Journal-Reader-Methoden und liefert klare Diagnose, wenn keine passende Signatur existiert.
+
+Typische Fehler auf dem Weg:

 ```text
-Cannot create instance of <Controller>: The current type, <Interface>, is an interface and cannot be constructed.
+Method not found: IJournalService.GetJournalList(...)
+IJournalService could not be resolved
+IExternalAuthService is an interface and cannot be constructed
+IOAuth2AuthorizeService is an interface and cannot be constructed
+IApiExplorer is an interface and cannot be constructed
+IRequestPropertiesProvider is an interface and cannot be constructed
+IExternalSearchService is an interface and cannot be constructed
 ```

-Meistens direkte Konstruktor-Injection oder ein zu breit geladenes Host-Modul.
+Learning: Bei diesen Fehlern nicht weiter im Endpoint herumprobieren, sondern die fehlende Host-Registrierung bzw. das passende Matrix42-Modul identifizieren.

-```text
-Could not load type 'System.Web.Routing.RouteTable'
+## Overview-Endpoints
+
+`getTicketOverviewCounts` liefert Counts fuer mehrere Keys.
+
+`getTicketOverviewRelations` nimmt genau einen `key` und ein `count`.
+
+Postman-Learning:
+
+- `getTicketOverviewCounts personal` und `getTicketOverviewCounts role` leiten `scope`, `overviewKey` und `overviewRelationExpectedCount` ab.
+- `getTicketOverviewRelations` nutzt diese Variablen.
+- Der Relations-Test erwartet, dass `response.length` dem vorher abgeleiteten Count entspricht.
+- Im normalen Collection-Lauf ueberschreibt `role` die Werte von `personal`, weil `role` nach `personal` ausgefuehrt wird.
+
+## Direct Link
+
+Fuer F4SD Direct Links ist der Typ in der alten Integration nicht der Matrix42 ActivityType, sondern der F4SD-Typ.
+
+Postman setzt deshalb nach `getTicketList`:
+
+```javascript
+pm.collectionVariables.set("type", "ticket");
 ```

-Ein altes `System.Web`-/WebApi-Modul wurde in der Sandbox aktiviert. Nicht durch eigene `IApiExplorer`-Registrierung kompensieren, sondern die Ursache entfernen.
+`objectType` bleibt separat auf `ticket.ActivityType`, falls der technische Matrix42-Typ fuer andere Tests gebraucht wird.

-```json
-{"Version":"1.1","Content":{...},"StatusCode":200}
-```
+## Postman-Collection

-Ein `HttpResponseMessage` wurde als Nutzdatenobjekt serialisiert. Action-Signatur auf direkten Nutzdatentyp umstellen.
+Die Collection ist Teil der Migration und Regression.

-```json
-{"result":null,"parameters":{}}
-```
+Regeln:

-Ein `void`-Endpoint wurde als Matrix42-Result ohne Nutzdaten serialisiert. Fuer echten NoContent `StatusCodeResult(HttpStatusCode.NoContent)` verwenden.
+- Basic Auth ueber Variablen `basicUsername` und `basicPassword`.
+- `baseUrl` enthaelt `/m42Services`.
+- Legacy-Query-Routen testen, nicht nur neue path-basierte Formen.
+- `getTicketList` zieht `eoid` und `ticketObjectId` aus `TicketObjectId`.
+- `type` fuer Direct Link bleibt `ticket`.
+- `isAlive` erwartet 204 und keinen Body.
+- Allgemeiner Test erkennt versehentlich serialisierte `HttpResponseMessage`-Objekte.

 ## Smoke-Test-Reihenfolge

-Nach jeder Paketinstallation in Matrix42:
+Nach jeder Paketinstallation:

 1. `GET /m42Services/api/<prefix>/isalive`
   Erwartung: HTTP 204 No Content.
@@ -238,26 +480,94 @@ Nach jeder Paketinstallation in Matrix42:
   Erwartung: JSON-Nutzdaten, keine `HttpResponseMessage`-Huelle.
 3. `GET /m42Services/api/<prefix>/getMyRoleMemberships`
   Erwartung: aktueller Benutzer und Rollen, kein `IPandoraUserProfile`-Fehler.
-4. Komplexere Ticket-/Overview-Endpoints.
-5. Journal-/History-Endpoints separat pruefen, weil hier zusaetzliche Services benoetigt werden koennen.
+4. `GET /m42Services/api/<prefix>/getTicketList?...`
+   Erwartung: leere Liste oder Tickets, aber kein `returned null`.
+5. Direct Links mit Legacy-Query-Routen.
+6. Overview Counts und Relations.
+7. Journal-/History-Endpoints zuletzt, weil hier die meisten Matrix42-Services transitiv benoetigt werden.
+
+## Typische Fehlersymptome
+
+```text
+Cannot create instance of <Controller>: The current type, <Interface>, is an interface and cannot be constructed.
+```
+
+Meist direkte Konstruktor-Injection oder fehlendes Host-Modul.
+
+```text
+Could not load type 'System.Web.Routing.RouteTable'
+```
+
+Ungeeignetes altes `System.Web`-/WebApi-Modul in der Sandbox. Ursache entfernen, nicht weitere Alt-Abhaengigkeiten nachladen.
+
+```text
+IApiExplorer is an interface and cannot be constructed
+```
+
+Sandbox-Host stellt diese WebApi-Explorer-Instanz nicht automatisch bereit. Ueber eigenen `IDependencyRegistrator` registrieren.
+
+```json
+{"Version":"1.1","Content":{...},"StatusCode":200}
+```
+
+Ein `HttpResponseMessage` wurde als DTO serialisiert. Rueckgabe auf direkten Nutzdatentyp umstellen.
+
+```json
+{"result":null,"parameters":{}}
+```
+
+Void-Endpoint oder falsch behandelte leere Rueckgabe. Fuer NoContent einen `IHttpActionResult` mit HTTP 204 liefern.
+
+```text
+Method <name> returned null
+```
+
+Endpoint gibt `null` zurueck. Leeres DTO oder leere Liste zurueckgeben.
+
+## Verworfene Zwischenansaetze
+
+Diese Ansaetze haben nicht nachhaltig geholfen und sollen nicht erneut aufgebaut werden:
+
+- Matrix42-Fachinterfaces direkt im Controller-Konstruktor injizieren.
+- Immer mehr Module auf Vorrat laden, ohne die konkrete fehlende Registrierung zu kennen.
+- `HttpResponseMessage` als Datenantwort verwenden.
+- Query-Parameter per eigenem Helper aus `RequestUri` lesen.
+- Doppelte Controller-Methoden fuer alte Query-URLs und neue Path-URLs bauen.
+- `JournalService` direkt konstruieren.
+- NoOp-/Proxy-Abhaengigkeiten fuer Journal-Services erzeugen.
+- Journal-Historie aus unvollstaendigen Kommentarfeldern nachbauen.
+- Interne Matrix42 Admin-Webservices als finalen Journal-Pfad weiterleiten.

 ## Migrationsablauf fuer weitere Extensions

-1. Alten Package-Inhalt entpacken und Assembly-/Extension-ID identifizieren.
-2. Neues 26.1-Projekt ueber Scaffolder/Beispielstruktur anlegen oder bestehendes Projekt angleichen.
-3. `Matrix42.WebApi.Contracts` und `Matrix42.Hosting.Contracts` referenzieren.
-4. Controller auf `IDependencyResolver` umstellen.
-5. Direkte Konstruktor-Injection von Matrix42-Fachinterfaces entfernen.
-6. Host-Konfig mit minimalen Modulen starten.
-7. Rueckgaben pruefen: direkte Nutzdaten statt `HttpResponseMessage`, `StatusCodeResult` fuer 204.
-8. Package-Build ueber MSBuild automatisieren.
-9. Paket installieren und Smoke-Tests ausfuehren.
-10. Fehlende Services einzeln und begruendet nachladen, nie ganze Pandora-/ServiceManager-Stacks auf Vorrat.
+1. Ziel-Commit der Legacy-Funktionalitaet festlegen.
+2. Altes Paket entpacken und IDs dokumentieren.
+3. Herstellerbeispiel/Scaffolder-Struktur als 26.1-Referenz verwenden.
+4. Projekt auf .NET 8 und `Matrix42.WebApi.Contracts.ApiController` umstellen.
+5. Controller-Konstruktor auf minimale Infrastruktur-Services reduzieren.
+6. Host-Konfig minimal starten.
+7. Package-Build in MSBuild integrieren.
+8. AssemblyVersion als einzige Package-Versionsquelle verwenden.
+9. WebAPI-Rueckgaben auf direkte DTOs/Listen umstellen.
+10. `isAlive` auf echten 204 umstellen.
+11. Controller-Routen aus der funktionierenden Legacy-Version uebernehmen.
+12. GET-Parameter mit `[FromUri]` versehen und fehlende Querywerte zentral ueber `Request.GetQueryNameValuePairs()` nachziehen.
+13. Pickups zuerst ueber schlanke Services loesen.
+14. Komplexe Matrix42-Services erst bei Bedarf laden.
+15. Bei Unity-Fehlern konkrete Implementierung/Registrator suchen.
+16. Webservice-Operationen nach erfolgreicher Installation in Matrix42 synchronisieren.
+17. Synchronisierte Operationen exportieren und in die Paketdateien mergen, ohne bestehende IDs zu ersetzen.
+18. Operation-Dateien sprechend nach Operation benennen und in `install.xml` referenzieren.
+19. Postman-Collection fuer alte Client-Routen aufbauen.
+20. Paket installieren, Service synchronisieren und Smoke-Tests ausfuehren.
+21. Erst nach erfolgreicher Kompatibilitaet fachliche Weiterentwicklungen einbringen.

-## Git-/Build-Hinweise in diesem Repo
+## Git- und Datei-Hinweise

 - Vor Aenderungen `git status` pruefen.
- Geaenderte Textdateien mit CRLF speichern.
- Nach Aenderungen Release-Build ausfuehren.
- Danach committen und pushen.
-
+- Unrelated/untracked Dateien nicht mitcommitten.
+- Textdateien in diesem Repo mit CRLF speichern.
+- `.dat`-Dateien behalten ihren UTF-8-BOM.
+- Controller-/JSON-Dateien ohne unnoetigen BOM lassen.
+- Debug-Build fuer Debugging, Release/Release_signed fuer Auslieferung.
+- Postman-Collection nach JSON-Aenderungen immer parsen/validieren.
--- a/docs/postman/C4IT-F4SD-M42WebApi.postman_collection.json
+++ b/docs/postman/C4IT-F4SD-M42WebApi.postman_collection.json
@@ -0,0 +1,934 @@
+{
+  "info": {
+    "_postman_id": "3c5d2c5b-26e1-4d8e-bf4c-f4sdm42webapi",
+    "name": "C4IT F4SD M42 WebApi",
+    "description": "Systematic smoke-test collection for all active endpoints in F4SDM42WebApiController. Configure the collection variables before running. The default baseUrl includes /m42Services.",
+    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json"
+  },
+  "auth": {
+    "type": "basic",
+    "basic": [
+      {
+        "key": "username",
+        "value": "{{basicUsername}}",
+        "type": "string"
+      },
+      {
+        "key": "password",
+        "value": "{{basicPassword}}",
+        "type": "string"
+      }
+    ]
+  },
+  "event": [
+    {
+      "listen": "test",
+      "script": {
+        "type": "text/javascript",
+        "exec": [
+          "pm.test(\"Request returns a successful or redirect status\", function () {",
+          "    pm.expect(pm.response.code).to.be.below(400);",
+          "});",
+          "",
+          "if (pm.response.text()) {",
+          "    pm.test(\"Response body is valid JSON when JSON content is returned\", function () {",
+          "        const contentType = pm.response.headers.get(\"Content-Type\") || \"\";",
+          "        if (contentType.toLowerCase().includes(\"json\")) {",
+          "            pm.response.to.be.json;",
+          "        }",
+          "    });",
+          "",
+          "    const contentType = pm.response.headers.get(\"Content-Type\") || \"\";",
+          "    if (contentType.toLowerCase().includes(\"json\")) {",
+          "        const json = pm.response.json();",
+          "        const isSerializedHttpResponse = json && !Array.isArray(json) &&",
+          "            Object.prototype.hasOwnProperty.call(json, \"Version\") &&",
+          "            Object.prototype.hasOwnProperty.call(json, \"Content\") &&",
+          "            Object.prototype.hasOwnProperty.call(json, \"StatusCode\") &&",
+          "            Object.prototype.hasOwnProperty.call(json, \"IsSuccessStatusCode\");",
+          "",
+          "        pm.test(\"Response is not a serialized HttpResponseMessage\", function () {",
+          "            pm.expect(isSerializedHttpResponse).to.equal(false);",
+          "        });",
+          "    }",
+          "}"
+        ]
+      }
+    }
+  ],
+  "variable": [
+    {
+      "key": "baseUrl",
+      "value": "https://srvwsm001.imagoverum.com/m42Services"
+    },
+    {
+      "key": "basicUsername",
+      "value": "imagoverum\\vvogel"
+    },
+    {
+      "key": "basicPassword",
+      "value": "Matrix42"
+    },
+    {
+      "key": "sid",
+      "value": "S-1-5-21-735677975-861733296-3045004705-8205"
+    },
+    {
+      "key": "upn",
+      "value": ""
+    },
+    {
+      "key": "userId",
+      "value": "00000000-0000-0000-0000-000000000000"
+    },
+    {
+      "key": "ticketObjectId",
+      "value": "00000000-0000-0000-0000-000000000000"
+    },
+    {
+      "key": "eoid",
+      "value": "00000000-0000-0000-0000-000000000000"
+    },
+    {
+      "key": "objectType",
+      "value": "SPSActivityTypeIncident"
+    },
+    {
+      "key": "type",
+      "value": "SPSActivityTypeIncident"
+    },
+    {
+      "key": "assetName",
+      "value": ""
+    },
+    {
+      "key": "hours",
+      "value": "9999"
+    },
+    {
+      "key": "scope",
+      "value": "personal"
+    },
+    {
+      "key": "overviewKey",
+      "value": "open"
+    },
+    {
+      "key": "overviewRelationExpectedCount",
+      "value": "0"
+    },
+    {
+      "key": "overviewKeys",
+      "value": "TicketsNew,TicketsActive,TicketsCritical,TicketsNewInfo,IncidentNew,IncidentActive,IncidentCritical,IncidentNewInfo,UnassignedTickets,UnassignedTicketsCritical"
+    },
+    {
+      "key": "queueOption",
+      "value": "0"
+    },
+    {
+      "key": "queues",
+      "value": ""
+    },
+    {
+      "key": "roleGuid",
+      "value": "00000000-0000-0000-0000-000000000000"
+    },
+    {
+      "key": "pickupName",
+      "value": "DWPUseCasePickup"
+    },
+    {
+      "key": "pickupMode",
+      "value": "None"
+    },
+    {
+      "key": "pickupGroup",
+      "value": "-1"
+    },
+    {
+      "key": "logCount",
+      "value": "50"
+    },
+    {
+      "key": "logFilter",
+      "value": ""
+    },
+    {
+      "key": "logEntryId",
+      "value": "0"
+    }
+  ],
+  "item": [
+    {
+      "name": "01 Health and diagnostics",
+      "item": [
+        {
+          "name": "isAlive returns 204 No Content",
+          "event": [
+            {
+              "listen": "test",
+              "script": {
+                "type": "text/javascript",
+                "exec": [
+                  "pm.test(\"isAlive returns 204\", function () {",
+                  "    pm.response.to.have.status(204);",
+                  "});",
+                  "pm.test(\"No response body or empty Matrix42 wrapper body\", function () {",
+                  "    pm.expect([\"\", \"{}\"]).to.include(pm.response.text());",
+                  "});"
+                ]
+              }
+            }
+          ],
+          "request": {
+            "method": "GET",
+            "header": [],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/isAlive",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "isAlive"
+              ]
+            }
+          }
+        },
+        {
+          "name": "loglevel enable debug",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "text/plain"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/loglevel?debug=1",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "loglevel"
+              ],
+              "query": [
+                {
+                  "key": "debug",
+                  "value": "1"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "loglevel reset info",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "text/plain"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/loglevel?debug=0",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "loglevel"
+              ],
+              "query": [
+                {
+                  "key": "debug",
+                  "value": "0"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "log text response",
+          "request": {
+            "method": "GET",
+            "header": [],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/log?download=0&count={{logCount}}&filter={{logFilter}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "log"
+              ],
+              "query": [
+                {
+                  "key": "download",
+                  "value": "0"
+                },
+                {
+                  "key": "count",
+                  "value": "{{logCount}}"
+                },
+                {
+                  "key": "filter",
+                  "value": "{{logFilter}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "log file download",
+          "request": {
+            "method": "GET",
+            "header": [],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/log?download=1&count={{logCount}}&filter={{logFilter}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "log"
+              ],
+              "query": [
+                {
+                  "key": "download",
+                  "value": "1"
+                },
+                {
+                  "key": "count",
+                  "value": "{{logCount}}"
+                },
+                {
+                  "key": "filter",
+                  "value": "{{logFilter}}"
+                }
+              ]
+            }
+          }
+        }
+      ]
+    },
+    {
+      "name": "02 Tickets",
+      "item": [
+        {
+          "name": "getTicketList by SID",
+          "event": [
+            {
+              "listen": "test",
+              "script": {
+                "type": "text/javascript",
+                "exec": [
+                  "pm.test(\"Ticket list is an array\", function () {",
+                  "    const text = pm.response.text();",
+                  "    pm.expect(text).to.not.equal(\"\");",
+                  "    const json = pm.response.json();",
+                  "    pm.expect(Array.isArray(json)).to.equal(true);",
+                  "});",
+                  "",
+                  "const tickets = pm.response.text() ? pm.response.json() : null;",
+                  "if (Array.isArray(tickets) && tickets.length > 0) {",
+                  "    const ticket = tickets[0];",
+                  "    if (ticket.TicketObjectId) {",
+                  "        pm.collectionVariables.set(\"ticketObjectId\", ticket.TicketObjectId);",
+                  "        pm.collectionVariables.set(\"eoid\", ticket.TicketObjectId);",
+                  "    }",
+                  "    if (ticket.ActivityType) {",
+                  "        pm.collectionVariables.set(\"objectType\", ticket.ActivityType);",
+                  "    }",
+                  "    pm.collectionVariables.set(\"type\", \"ticket\");",
+                  "    pm.test(\"Captured ticket object id and type\", function () {",
+                  "        pm.expect(pm.collectionVariables.get(\"eoid\")).to.match(/^[0-9a-fA-F-]{36}$/);",
+                  "        pm.expect(pm.collectionVariables.get(\"type\")).to.be.a(\"string\").and.not.empty;",
+                  "    });",
+                  "}"
+                ]
+              }
+            }
+          ],
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketList?sid={{sid}}&hours={{hours}}&queueoption={{queueOption}}&queues={{queues}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketList"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                },
+                {
+                  "key": "hours",
+                  "value": "{{hours}}"
+                },
+                {
+                  "key": "queueoption",
+                  "value": "{{queueOption}}"
+                },
+                {
+                  "key": "queues",
+                  "value": "{{queues}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getTicketDetails by objectId",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketDetails?objectId={{eoid}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketDetails"
+              ],
+              "query": [
+                {
+                  "key": "objectId",
+                  "value": "{{eoid}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getTicketHistory by objectId",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketHistory?objectId={{eoid}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketHistory"
+              ],
+              "query": [
+                {
+                  "key": "objectId",
+                  "value": "{{eoid}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getDirectLinkCreateTicket",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getDirectLinkCreateTicket?sid={{sid}}&assetname={{assetName}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getDirectLinkCreateTicket"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                },
+                {
+                  "key": "assetname",
+                  "value": "{{assetName}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getDirectLinkF4SD",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "text/plain"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getDirectLinkF4SD?eoid={{eoid}}&type={{type}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getDirectLinkF4SD"
+              ],
+              "query": [
+                {
+                  "key": "eoid",
+                  "value": "{{eoid}}"
+                },
+                {
+                  "key": "type",
+                  "value": "{{type}}"
+                }
+              ]
+            }
+          }
+        }
+      ]
+    },
+    {
+      "name": "03 Ticket overview",
+      "item": [
+        {
+          "name": "getTicketOverviewCounts personal",
+          "event": [
+            {
+              "listen": "test",
+              "script": {
+                "type": "text/javascript",
+                "exec": [
+                  "const overviewCountsPersonalJson = pm.response.json();",
+                  "const overviewCountsPersonal = overviewCountsPersonalJson.counts || overviewCountsPersonalJson.Counts || {};",
+                  "const overviewPreferredKeysPersonal = (pm.collectionVariables.get(\"overviewKeys\") || \"\")",
+                  "    .split(\",\")",
+                  "    .map(key => key.trim())",
+                  "    .filter(Boolean);",
+                  "const overviewRelationKeyPersonal = overviewPreferredKeysPersonal.find(key => Number(overviewCountsPersonal[key] || 0) > 0)",
+                  "    || Object.keys(overviewCountsPersonal).find(key => Number(overviewCountsPersonal[key] || 0) > 0)",
+                  "    || overviewPreferredKeysPersonal[0]",
+                  "    || Object.keys(overviewCountsPersonal)[0]",
+                  "    || \"\";",
+                  "const overviewRelationCountPersonal = overviewRelationKeyPersonal ? Number(overviewCountsPersonal[overviewRelationKeyPersonal] || 0) : 0;",
+                  "",
+                  "pm.collectionVariables.set(\"scope\", \"personal\");",
+                  "pm.collectionVariables.set(\"overviewKey\", overviewRelationKeyPersonal);",
+                  "pm.collectionVariables.set(\"overviewRelationExpectedCount\", String(overviewRelationCountPersonal));",
+                  "",
+                  "pm.test(\"Captured personal overview relation parameters\", function () {",
+                  "    pm.expect(overviewCountsPersonal).to.be.an(\"object\");",
+                  "    pm.expect(pm.collectionVariables.get(\"scope\")).to.equal(\"personal\");",
+                  "    pm.expect(pm.collectionVariables.get(\"overviewKey\")).to.be.a(\"string\").and.not.empty;",
+                  "    pm.expect(Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\"))).to.be.at.least(0);",
+                  "});"
+                ]
+              }
+            }
+          ],
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCounts?sid={{sid}}&scope=personal&keys={{overviewKeys}}&queueoption={{queueOption}}&queues={{queues}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketOverviewCounts"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                },
+                {
+                  "key": "scope",
+                  "value": "personal"
+                },
+                {
+                  "key": "keys",
+                  "value": "{{overviewKeys}}"
+                },
+                {
+                  "key": "queueoption",
+                  "value": "{{queueOption}}"
+                },
+                {
+                  "key": "queues",
+                  "value": "{{queues}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getTicketOverviewCounts role",
+          "event": [
+            {
+              "listen": "test",
+              "script": {
+                "type": "text/javascript",
+                "exec": [
+                  "const overviewCountsRoleJson = pm.response.json();",
+                  "const overviewCountsRole = overviewCountsRoleJson.counts || overviewCountsRoleJson.Counts || {};",
+                  "const overviewPreferredKeysRole = (pm.collectionVariables.get(\"overviewKeys\") || \"\")",
+                  "    .split(\",\")",
+                  "    .map(key => key.trim())",
+                  "    .filter(Boolean);",
+                  "const overviewRelationKeyRole = overviewPreferredKeysRole.find(key => Number(overviewCountsRole[key] || 0) > 0)",
+                  "    || Object.keys(overviewCountsRole).find(key => Number(overviewCountsRole[key] || 0) > 0)",
+                  "    || overviewPreferredKeysRole[0]",
+                  "    || Object.keys(overviewCountsRole)[0]",
+                  "    || \"\";",
+                  "const overviewRelationCountRole = overviewRelationKeyRole ? Number(overviewCountsRole[overviewRelationKeyRole] || 0) : 0;",
+                  "",
+                  "pm.collectionVariables.set(\"scope\", \"role\");",
+                  "pm.collectionVariables.set(\"overviewKey\", overviewRelationKeyRole);",
+                  "pm.collectionVariables.set(\"overviewRelationExpectedCount\", String(overviewRelationCountRole));",
+                  "",
+                  "pm.test(\"Captured role overview relation parameters\", function () {",
+                  "    pm.expect(overviewCountsRole).to.be.an(\"object\");",
+                  "    pm.expect(pm.collectionVariables.get(\"scope\")).to.equal(\"role\");",
+                  "    pm.expect(pm.collectionVariables.get(\"overviewKey\")).to.be.a(\"string\").and.not.empty;",
+                  "    pm.expect(Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\"))).to.be.at.least(0);",
+                  "});"
+                ]
+              }
+            }
+          ],
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCounts?sid={{sid}}&scope=role&keys={{overviewKeys}}&queueoption={{queueOption}}&queues={{queues}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketOverviewCounts"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                },
+                {
+                  "key": "scope",
+                  "value": "role"
+                },
+                {
+                  "key": "keys",
+                  "value": "{{overviewKeys}}"
+                },
+                {
+                  "key": "queueoption",
+                  "value": "{{queueOption}}"
+                },
+                {
+                  "key": "queues",
+                  "value": "{{queues}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getTicketOverviewCountsByRoles",
+          "request": {
+            "method": "POST",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              },
+              {
+                "key": "Content-Type",
+                "value": "application/json"
+              }
+            ],
+            "body": {
+              "mode": "raw",
+              "raw": "{\r\n  \"Sid\": \"{{sid}}\",\r\n  \"RoleGuids\": [\r\n    \"{{roleGuid}}\"\r\n  ],\r\n  \"Keys\": [\r\n    \"open\",\r\n    \"overdue\"\r\n  ],\r\n  \"QueueOption\": {{queueOption}},\r\n  \"Queues\": \"{{queues}}\"\r\n}"
+            },
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsByRoles",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketOverviewCountsByRoles"
+              ]
+            }
+          }
+        },
+        {
+          "name": "getTicketOverviewRelations",
+          "event": [
+            {
+              "listen": "test",
+              "script": {
+                "type": "text/javascript",
+                "exec": [
+                  "const overviewRelations = pm.response.text() ? pm.response.json() : [];",
+                  "const expectedOverviewRelationCount = Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\") || 0);",
+                  "",
+                  "pm.test(\"Overview relations count matches captured overview count\", function () {",
+                  "    pm.expect(Array.isArray(overviewRelations)).to.equal(true);",
+                  "    pm.expect(overviewRelations.length).to.equal(expectedOverviewRelationCount);",
+                  "});"
+                ]
+              }
+            }
+          ],
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewRelations?sid={{sid}}&scope={{scope}}&key={{overviewKey}}&count={{overviewRelationExpectedCount}}&queueoption={{queueOption}}&queues={{queues}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getTicketOverviewRelations"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                },
+                {
+                  "key": "scope",
+                  "value": "{{scope}}"
+                },
+                {
+                  "key": "key",
+                  "value": "{{overviewKey}}"
+                },
+                {
+                  "key": "count",
+                  "value": "{{overviewRelationExpectedCount}}"
+                },
+                {
+                  "key": "queueoption",
+                  "value": "{{queueOption}}"
+                },
+                {
+                  "key": "queues",
+                  "value": "{{queues}}"
+                }
+              ]
+            }
+          }
+        }
+      ]
+    },
+    {
+      "name": "04 Pickups and roles",
+      "item": [
+        {
+          "name": "getPickup by name",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getPickup/{{pickupName}}?mode={{pickupMode}}&group={{pickupGroup}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getPickup",
+                "{{pickupName}}"
+              ],
+              "query": [
+                {
+                  "key": "mode",
+                  "value": "{{pickupMode}}"
+                },
+                {
+                  "key": "group",
+                  "value": "{{pickupGroup}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getMyRoleMemberships current user",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getMyRoleMemberships",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getMyRoleMemberships"
+              ]
+            }
+          }
+        },
+        {
+          "name": "getRoleMemberships by SID",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?sid={{sid}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getRoleMemberships"
+              ],
+              "query": [
+                {
+                  "key": "sid",
+                  "value": "{{sid}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getRoleMemberships by UPN",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?upn={{upn}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getRoleMemberships"
+              ],
+              "query": [
+                {
+                  "key": "upn",
+                  "value": "{{upn}}"
+                }
+              ]
+            }
+          }
+        },
+        {
+          "name": "getRoleMemberships by user id",
+          "request": {
+            "method": "GET",
+            "header": [
+              {
+                "key": "Accept",
+                "value": "application/json"
+              }
+            ],
+            "url": {
+              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?id={{userId}}",
+              "host": [
+                "{{baseUrl}}"
+              ],
+              "path": [
+                "api",
+                "c4itf4sdwebapi",
+                "getRoleMemberships"
+              ],
+              "query": [
+                {
+                  "key": "id",
+                  "value": "{{userId}}"
+                }
+              ]
+            }
+          }
+        }
+      ]
+    }
+  ]
+}
Author	SHA1	Message	Date
Meik	b8ad580ae5	fix: sync configuration version from assembly	2026-07-03 08:04:21 +02:00
Meik	e5122c677f	docs: document final 26.1 migration process	2026-07-03 00:35:20 +02:00
Meik	5d5f113d89	fix: update overview operation audiences	2026-07-02 23:57:12 +02:00
Meik	7588f83965	chore: name web service operation files by operation	2026-07-02 23:54:06 +02:00
Meik	ca2cf9581b	fix: merge synchronized web service operations	2026-07-02 23:50:28 +02:00
Meik	8bfc3d497f	chore: move query binding helpers	2026-07-02 23:06:50 +02:00
Meik	edbd34de61	fix: read missing parameters from query	2026-07-02 23:05:06 +02:00
Meik	93d1fc20b4	fix: restore legacy pickup route	2026-07-02 22:55:06 +02:00
Meik	a3a929e229	fix: bind legacy web api parameters from uri	2026-07-02 22:43:14 +02:00
Meik	9521693e27	fix: close isAlive responses	2026-07-02 10:33:05 +02:00
Meik	089c52fa99	chore: remove obsolete web api project files	2026-07-02 09:02:07 +02:00
Meik	10ef66ef25	chore: remove obsolete root matrix42 libraries	2026-07-02 08:56:29 +02:00
Meik	28c2733e5b	build: restart matrix42 services after package install	2026-07-02 08:47:55 +02:00
Meik	31d2ff8e64	build: sign package assemblies in one invocation	2026-07-01 17:12:03 +02:00
Meik	a72bd5a012	build: declare release signed solution mappings	2026-07-01 17:08:19 +02:00
Meik	a6230478d3	test: remove unused logs odata requests	2026-07-01 16:58:14 +02:00
Meik	fc9b957591	docs: document matrix42 sandbox migration learnings	2026-07-01 16:49:41 +02:00
Meik	4526b0ebe4	test: use legacy query routes in postman	2026-07-01 16:38:55 +02:00
Meik	3124f6c97b	test: derive overview relation request from counts	2026-07-01 16:31:12 +02:00
Meik	ec9fc5fb47	test: set direct link type to ticket	2026-07-01 16:26:48 +02:00
Meik	7c32c816ec	fix: route web api parameters through path	2026-07-01 16:15:53 +02:00
Meik	49d1259a84	fix: bind web api get parameters from uri	2026-07-01 15:57:48 +02:00
Drechsler, Meik	196d638263	Bump Version	2026-07-01 15:30:45 +02:00
Meik	551a7f4017	fix: align direct link parameter names	2026-07-01 15:26:02 +02:00
Meik	2632c340c5	build: separate package artifacts by configuration	2026-07-01 15:18:33 +02:00
Meik	e089781795	build: add signed release configuration	2026-07-01 15:16:45 +02:00
Meik	6cbafa0f35	build: make release signing optional	2026-07-01 15:13:03 +02:00
Meik	5ba8d23bcc	test: allow empty isalive wrapper body	2026-07-01 15:00:08 +02:00
Meik	c95a6c1145	build: sign release package assemblies	2026-07-01 14:58:38 +02:00
Meik	9a07024fdd	build: derive package version from assembly version	2026-07-01 14:33:34 +02:00
Meik	c12c1ab7d2	fix: avoid null api responses	2026-07-01 14:23:28 +02:00
Meik	bdab9f37ba	fix: return empty ticket list when no tickets found	2026-07-01 14:20:08 +02:00
Meik	6cb9e3b5fd	fix: return native web api responses	2026-07-01 09:44:48 +02:00
Meik	80265ec1da	test: cover overview counts scopes	2026-07-01 09:38:52 +02:00
Meik	8ba97b6baf	test: capture ticket variables from list response	2026-07-01 09:35:47 +02:00
Meik	3ef49054ca	chore: clean up journal migration diagnostics	2026-07-01 09:34:00 +02:00
Meik	e9be853362	test: use basic auth in postman collection	2026-07-01 09:29:19 +02:00
Meik	5e489cdae0	fix: load aurora search dependencies	2026-07-01 09:13:22 +02:00
Meik	1b780c4c44	test: add postman collection for web api	2026-07-01 09:08:12 +02:00
Meik	6f30452ed8	fix: load pandora services request properties	2026-07-01 08:56:54 +02:00
Meik	d1b41814a2	fix: register api explorer in sandbox host	2026-07-01 01:20:19 +02:00
Meik	f84d840e51	fix: simplify journal history service loading	2026-07-01 01:09:11 +02:00
Meik	258ca8a837	fix: load ticket history through journal portal api	2026-07-01 00:50:23 +02:00
Meik	45b8e1d223	fix: fallback journal history when storage resolution fails	2026-07-01 00:42:03 +02:00
Meik	d472923442	fix: isolate journal storage dependency in sandbox	2026-07-01 00:36:01 +02:00
Meik	62a44568d1	fix: allow journal notification proxy generation	2026-07-01 00:32:11 +02:00
Meik	1e3ec1cc22	fix: avoid journal service webapi explorer dependency	2026-07-01 00:29:04 +02:00
Meik	587a38b149	fix: load auth bizlogic for service connection	2026-07-01 00:18:26 +02:00
Meik	661c2b388c	fix: load service connection dependencies for journal service	2026-07-01 00:14:06 +02:00
Meik	5acaaa75b4	fix: invoke journal service compatibly across 26.1 patches	2026-07-01 00:07:26 +02:00
Meik	3d6a8f514c	diagnose: surface missing method details for ticket history	2026-06-30 23:57:59 +02:00
Meik	ec69a95c22	fix: remove legacy binding redirects for 26.1	2026-06-30 23:51:05 +02:00
Meik	0eca913fde	fix: load journal bizlogic for m42 journal service	2026-06-30 19:59:00 +02:00
Meik	d0ac84f12c	fix: use matrix42 journal service interface	2026-06-30 19:46:52 +02:00
Meik	d8fbd445d1	fix: avoid storage rendering for ticket history	2026-06-30 19:31:40 +02:00
Meik	66f1131863	fix: read ticket history without journal service DI	2026-06-30 19:13:07 +02:00
Meik	de9a226272	build: bump m42 package to 1.4.0.17	2026-06-30 18:57:21 +02:00
Meik	a9a9e28924	fix: avoid direct journal service method binding	2026-06-30 18:55:58 +02:00