Replace legacy activity opening configuration

This commit is contained in:
Drechsler, Meik
2026-07-23 09:26:02 +02:00
parent 966aaeff72
commit d8022567af
4 changed files with 17 additions and 32 deletions

View File

@@ -19,14 +19,11 @@
<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" /> <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
<NotesMandatory Policy="Mandatory" Value="true" /> <NotesMandatory Policy="Mandatory" Value="true" />
<ShowOverview Policy="Mandatory" Value="false" /> <ShowOverview Policy="Mandatory" Value="false" />
<TicketProcessing Policy="Mandatory" Value="extern"> <TicketProcessing Policy="Mandatory" Value="both">
<TicketTypeProcessing Type="Incident" Value ="intern"/> <TicketTypeProcessing Type="Ticket" Value="intern" />
<TicketTypeProcessing Type="UnclassifiedTicket" Value ="both" /> <TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
<TicketTypeProcessing Type="Incident" Value="intern" />
</TicketProcessing> </TicketProcessing>
<OpenActivitiesExternally Policy="Mandatory" Value="false">
<OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
<OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
</OpenActivitiesExternally>
<OverviewPollingPersonal Policy="Mandatory" Value="10" /> <OverviewPollingPersonal Policy="Mandatory" Value="10" />
<OverviewPollingRole Policy="Mandatory" Value="5" /> <OverviewPollingRole Policy="Mandatory" Value="5" />
</TicketConfiguration> </TicketConfiguration>

View File

@@ -488,19 +488,13 @@ namespace C4IT.DataHistoryProvider
, "<ShowOverview Policy=\"Hidden\" Value=\"true\" />" , "<ShowOverview Policy=\"Hidden\" Value=\"true\" />"
); );
RetVal |= DoXmlInsertElement(XmlRoot RetVal |= DoXmlInsertElement(XmlRoot
, "TicketConfiguration"
, "TicketProcessing"
, "<TicketProcessing Policy=\"Mandatory\" Value=\"both\"><TicketTypeProcessing Type=\"Ticket\" Value=\"intern\" /><TicketTypeProcessing Type=\"UnclassifiedTicket\" Value=\"intern\" /><TicketTypeProcessing Type=\"Incident\" Value=\"intern\" /></TicketProcessing>"
);
RetVal |= DoXmlRemoveElement(XmlRoot
, "TicketConfiguration" , "TicketConfiguration"
, "OpenActivitiesExternally" , "OpenActivitiesExternally"
, "<OpenActivitiesExternally Policy=\"Hidden\" Value=\"false\" />"
);
RetVal |= DoXmlInsertElement(XmlRoot
, "TicketConfiguration/OpenActivitiesExternally"
, "OpenActivityOverride[@ActivityType='SPSActivityTypeTicket']"
, "<OpenActivityOverride ActivityType=\"SPSActivityTypeTicket\" Value=\"false\" />"
);
RetVal |= DoXmlInsertElement(XmlRoot
, "TicketConfiguration/OpenActivitiesExternally"
, "OpenActivityOverride[@ActivityType='SPSActivityTypeServiceRequest']"
, "<OpenActivityOverride ActivityType=\"SPSActivityTypeServiceRequest\" Value=\"true\" />"
); );
RetVal |= DoXmlInsertElement(XmlRoot RetVal |= DoXmlInsertElement(XmlRoot
, "TicketConfiguration" , "TicketConfiguration"

View File

@@ -19,14 +19,11 @@
<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" /> <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
<NotesMandatory Policy="Mandatory" Value="true" /> <NotesMandatory Policy="Mandatory" Value="true" />
<ShowOverview Policy="Mandatory" Value="false" /> <ShowOverview Policy="Mandatory" Value="false" />
<TicketProcessing Policy="Mandatory" Value="extern"> <TicketProcessing Policy="Mandatory" Value="both">
<TicketTypeProcessing Type="Incident" Value ="intern"/> <TicketTypeProcessing Type="Ticket" Value="intern" />
<TicketTypeProcessing Type="UnclassifiedTicket" Value ="both" /> <TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
<TicketTypeProcessing Type="Incident" Value="intern" />
</TicketProcessing> </TicketProcessing>
<OpenActivitiesExternally Policy="Mandatory" Value="false">
<OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
<OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
</OpenActivitiesExternally>
<OverviewPollingPersonal Policy="Mandatory" Value="10" /> <OverviewPollingPersonal Policy="Mandatory" Value="10" />
<OverviewPollingRole Policy="Mandatory" Value="5" /> <OverviewPollingRole Policy="Mandatory" Value="5" />
</TicketConfiguration> </TicketConfiguration>

View File

@@ -19,14 +19,11 @@
<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" /> <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
<NotesMandatory Policy="Mandatory" Value="true" /> <NotesMandatory Policy="Mandatory" Value="true" />
<ShowOverview Policy="Mandatory" Value="false" /> <ShowOverview Policy="Mandatory" Value="false" />
<TicketProcessing Policy="Mandatory" Value="extern"> <TicketProcessing Policy="Mandatory" Value="both">
<TicketTypeProcessing Type="Incident" Value ="intern"/> <TicketTypeProcessing Type="Ticket" Value="intern" />
<TicketTypeProcessing Type="UnclassifiedTicket" Value ="both" /> <TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
<TicketTypeProcessing Type="Incident" Value="intern" />
</TicketProcessing> </TicketProcessing>
<OpenActivitiesExternally Policy="Mandatory" Value="false">
<OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
<OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
</OpenActivitiesExternally>
<OverviewPollingPersonal Policy="Mandatory" Value="10" /> <OverviewPollingPersonal Policy="Mandatory" Value="10" />
<OverviewPollingRole Policy="Mandatory" Value="5" /> <OverviewPollingRole Policy="Mandatory" Value="5" />
</TicketConfiguration> </TicketConfiguration>