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Replace legacy activity opening configuration

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Drechsler, Meik
2026-07-23 09:26:02 +02:00
parent 966aaeff72
commit d8022567af
4 changed files with 17 additions and 32 deletions
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11
F4SDwebService/Config/F4SD-Global-Configuration.xml
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@@ -19,14 +19,11 @@
<SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
<NotesMandatory Policy="Mandatory" Value="true" />
<ShowOverview Policy="Mandatory" Value="false" />
<TicketProcessing Policy="Mandatory" Value="extern">
<TicketTypeProcessing Type="Incident" Value ="intern"/>
<TicketTypeProcessing Type="UnclassifiedTicket" Value ="both" />
<TicketProcessing Policy="Mandatory" Value="both">
<TicketTypeProcessing Type="Ticket" Value="intern" />
<TicketTypeProcessing Type="UnclassifiedTicket" Value="intern" />
<TicketTypeProcessing Type="Incident" Value="intern" />
</TicketProcessing>
<OpenActivitiesExternally Policy="Mandatory" Value="false">
<OpenActivityOverride ActivityType="SPSActivityTypeTicket" Value="false" />
<OpenActivityOverride ActivityType="SPSActivityTypeServiceRequest" Value="true" />
</OpenActivitiesExternally>
<OverviewPollingPersonal Policy="Mandatory" Value="10" />
<OverviewPollingRole Policy="Mandatory" Value="5" />
</TicketConfiguration>