feat: expand cockpit integrations and support workflows
Add Phoenix remote desktop, action connector, documentation engine, and gamification support. Refactor support-case processing and search/action UI, and update installer assets and dependencies.
This commit is contained in:
Meik
@@ -1,199 +1,292 @@
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using C4IT.FASD.Base;
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using F4SD_AdaptableIcon;
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using F4SD_AdaptableIcon.Enums;
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using FasdDesktopUi.Basics.Converter;
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using FasdDesktopUi.Basics.UiActions;
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using static C4IT.Logging.cLogManager;
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namespace FasdDesktopUi.Basics.Models
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{
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//todo: check what properties can/should be set via constructor
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public class cMenuDataBase
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{
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public string MenuText { get; set; }
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public string SubMenuText { get; set; }
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public string TrailingText { get; set; }
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public IconData MenuIcon { get; set; }
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public double MenuIconSize { get; set; } = 1.0;
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public int IconPositionIndex { get; set; }
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public object Data { get; set; }
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public List<string> MenuSections { get; set; }
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public cUiActionBase UiAction { get; set; }
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public cMenuDataBase()
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{
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}
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public cMenuDataBase(cFasdBaseConfigMenuItem menuItem)
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{
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MenuText = menuItem.Names.GetValue(Default: null);
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MenuIcon = IconDataConverter.Convert(menuItem.Icon);
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MenuSections = menuItem.Sections;
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}
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public cMenuDataBase(cFasdQuickAction quickAction, Enums.enumActionDisplayType display) : this(quickAction)
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{
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SetUiActionDisplayType(display);
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}
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public cMenuDataBase(cFasdQuickAction quickAction) : this((cFasdBaseConfigMenuItem)quickAction)
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{
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var tempUiAction = cUiActionBase.GetUiAction(quickAction);
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tempUiAction.Name = quickAction.Name;
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tempUiAction.Description = quickAction.Descriptions?.GetValue(Default: null);
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tempUiAction.AlternativeDescription = quickAction.AlternativeDescriptions?.GetValue(Default: null);
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UiAction = tempUiAction;
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}
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public cMenuDataBase(cCopyTemplate copyTemplate) : this((cFasdBaseConfigMenuItem)copyTemplate)
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{
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UiAction = new cUiCopyAction(copyTemplate) { Name = copyTemplate.Name, Description = copyTemplate.Descriptions.GetValue(Default: null), DisplayType = Enums.enumActionDisplayType.enabled };
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}
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public cMenuDataBase(cFasdMenuSection menuSection) : this((cFasdBaseConfigMenuItem)menuSection)
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{
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IconPositionIndex = -1;
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}
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public cMenuDataBase(cFasdQuickTip quickTip) : this((cFasdBaseConfigMenuItem)quickTip)
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{
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UiAction = new cUiQuickTipAction(quickTip) { DisplayType = Enums.enumActionDisplayType.enabled };
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}
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public void SetUiActionDisplayType(Enums.enumActionDisplayType display)
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{
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if (this.UiAction != null)
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this.UiAction.DisplayType = display;
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}
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}
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public class cMenuDataContainer : cMenuDataBase
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{
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public string ContainerName { get; private set; }
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public List<cMenuDataBase> SubMenuData { get; set; }
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public cMenuDataContainer()
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{
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UiAction = new cSubMenuAction(true) { Name = MenuText, DisplayType = Enums.enumActionDisplayType.enabled };
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}
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public cMenuDataContainer(cFasdMenuSection menuSection) : base(menuSection)
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{
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ContainerName = menuSection.TechName;
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UiAction = new cSubMenuAction(true) { Name = MenuText, DisplayType = Enums.enumActionDisplayType.enabled };
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}
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}
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public class cMenuDataSearchResult : cMenuDataBase
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{
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public cMenuDataSearchResult(string menuText, ISearchUiProvider SearchUiProvider, List<cFasdApiSearchResultEntry> searchResults) : base()
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{
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if (searchResults?.Count <= 0)
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return;
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MenuText = menuText;
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UiAction = new cUiProcessSearchResultAction(menuText, SearchUiProvider, searchResults);
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var firstSearchResult = searchResults.First();
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MenuIcon = GetMenuIcon(firstSearchResult.Type, firstSearchResult.Infos);
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}
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static public IconData GetMenuIcon(enumF4sdSearchResultClass searchResultClass, Dictionary<string, string> infos)
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{
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switch (searchResultClass)
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{
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case enumF4sdSearchResultClass.Computer:
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return new IconData(enumInternIcons.misc_computer);
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case enumF4sdSearchResultClass.User:
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return new IconData(enumInternIcons.misc_user);
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case enumF4sdSearchResultClass.Phone:
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return new IconData(MaterialIcons.MaterialIconType.ic_phone);
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case enumF4sdSearchResultClass.Ticket:
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return new IconData(enumInternIcons.misc_ticket);
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case enumF4sdSearchResultClass.MobileDevice:
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return new IconData(MaterialIcons.MaterialIconType.ic_smartphone);
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case enumF4sdSearchResultClass.VirtualSession:
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if (!infos.TryGetValue("Status", out string status))
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return new IconData(MaterialIcons.MaterialIconType.ic_cloud_off);
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else if (status == nameof(enumCitrixSessionStatus.Active))
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return new IconData(MaterialIcons.MaterialIconType.ic_cloud_queue);
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else
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return new IconData(MaterialIcons.MaterialIconType.ic_cloud_off);
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default:
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return new IconData(MaterialIcons.MaterialIconType.ic_more_vert);
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}
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}
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}
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public sealed class cMenuDataSearchRelation : cMenuDataBase
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{
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public readonly DateTime LastUsed;
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public readonly double UsingLevel = 0;
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public readonly Dictionary<string, string> Infos = null;
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public bool IsMatchingRelation = false;
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public bool IsUsedForCaseEnrichment = false;
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public readonly cF4sdApiSearchResultRelation searchResultRelation = null;
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public cMenuDataSearchRelation(cF4sdApiSearchResultRelation searchResultRelation)
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{
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try
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{
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UiAction = null;
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if (searchResultRelation is null)
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return;
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this.searchResultRelation = searchResultRelation;
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MenuText = searchResultRelation.DisplayName;
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Data = searchResultRelation;
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LastUsed = searchResultRelation.LastUsed;
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UsingLevel = searchResultRelation.UsingLevel;
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Infos = searchResultRelation.Infos;
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MenuIcon = cMenuDataSearchResult.GetMenuIcon(searchResultRelation.Type, searchResultRelation.Infos);
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}
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catch (Exception E)
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{
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LogException(E);
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}
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}
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}
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public sealed class cMenuDataLoading : cMenuDataBase
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{
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public cMenuDataLoading(string LoadingText)
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{
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MenuText = LoadingText;
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}
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}
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public class cFilteredResults
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{
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public bool AutoContinue { get; set; } = false;
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public cFasdApiSearchResultCollection Results { get; set; }
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public cF4sdApiSearchResultRelation PreSelectedRelation { get; set; }
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public cFilteredResults()
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{
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}
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public cFilteredResults(cFasdApiSearchResultCollection _results)
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{
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Results = _results ?? new cFasdApiSearchResultCollection();
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}
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}
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}
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using C4IT.FASD.Base;
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using C4IT.MultiLanguage;
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using F4SD_AdaptableIcon;
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using F4SD_AdaptableIcon.Enums;
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using FasdDesktopUi.Basics.Converter;
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using FasdDesktopUi.Basics.UiActions;
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using static C4IT.Logging.cLogManager;
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namespace FasdDesktopUi.Basics.Models
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{
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//todo: check what properties can/should be set via constructor
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public class cMenuDataBase
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{
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public string MenuText { get; set; }
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public string SubMenuText { get; set; }
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public string TrailingText { get; set; }
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public MenuIconInfo MenuIcon { get; set; }
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public double MenuIconSize { get; set; } = 1.0;
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public int IconPositionIndex { get; set; }
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public object Data { get; set; }
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public List<string> MenuSections { get; set; }
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public cUiActionBase UiAction { get; set; }
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public class MenuIconInfo
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{
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public readonly IconData Icon;
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public readonly IconData? Overlay;
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public readonly bool IsInactive;
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public readonly string Description;
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public MenuIconInfo(IconData icon, string Description = null, bool isInactive = false, IconData? overlay = null)
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{
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Icon = icon;
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IsInactive = isInactive;
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this.Description = Description;
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Overlay = overlay;
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}
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}
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public cMenuDataBase()
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{
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}
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public cMenuDataBase(cFasdBaseConfigMenuItem menuItem)
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{
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MenuText = menuItem.Names.GetValue(Default: null);
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MenuIcon = new MenuIconInfo(IconDataConverter.Convert(menuItem.Icon));
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MenuSections = menuItem.Sections;
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if (!string.IsNullOrEmpty(menuItem.Section))
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MenuSections.Add(menuItem.Section);
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MenuSections = MenuSections.Distinct().ToList();
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}
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public cMenuDataBase(cFasdQuickAction quickAction, Enums.enumActionDisplayType display) : this(quickAction)
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{
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SetUiActionDisplayType(display);
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}
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public cMenuDataBase(cFasdQuickAction quickAction) : this((cFasdBaseConfigMenuItem)quickAction)
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{
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var tempUiAction = cUiActionBase.GetUiAction(quickAction);
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tempUiAction.Name = quickAction.Name;
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tempUiAction.Description = quickAction.Descriptions?.GetValue(Default: null);
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tempUiAction.AlternativeDescription = quickAction.AlternativeDescriptions?.GetValue(Default: null);
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UiAction = tempUiAction;
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}
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public cMenuDataBase(cCopyTemplate copyTemplate) : this((cFasdBaseConfigMenuItem)copyTemplate)
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{
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UiAction = new cUiCopyAction(copyTemplate) { Name = copyTemplate.Name, Description = copyTemplate.Descriptions.GetValue(Default: null), DisplayType = Enums.enumActionDisplayType.enabled };
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}
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public cMenuDataBase(cFasdMenuSection menuSection) : this((cFasdBaseConfigMenuItem)menuSection)
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{
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IconPositionIndex = -1;
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}
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public cMenuDataBase(cFasdQuickTip quickTip) : this((cFasdBaseConfigMenuItem)quickTip)
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{
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UiAction = new cUiQuickTipAction(quickTip) { DisplayType = Enums.enumActionDisplayType.enabled, Name = quickTip.Name };
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}
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public void SetUiActionDisplayType(Enums.enumActionDisplayType display)
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{
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if (this.UiAction != null)
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this.UiAction.DisplayType = display;
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}
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}
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public class cMenuDataContainer : cMenuDataBase
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{
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public string ContainerName { get; private set; }
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public List<cMenuDataBase> SubMenuData { get; set; } = new List<cMenuDataBase>();
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public cMenuDataContainer()
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{
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UiAction = new cSubMenuAction(true) { Name = MenuText, DisplayType = Enums.enumActionDisplayType.enabled };
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}
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public cMenuDataContainer(cFasdMenuSection menuSection) : base(menuSection)
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{
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ContainerName = menuSection.TechName;
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UiAction = new cSubMenuAction(true) { Name = MenuText, DisplayType = Enums.enumActionDisplayType.enabled };
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}
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}
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public class cMenuDataSearchResult : cMenuDataBase
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{
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public cMenuDataSearchResult(string menuText, ISearchUiProvider SearchUiProvider, List<cFasdApiSearchResultEntry> searchResults) : base()
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{
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if (searchResults?.Count <= 0)
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return;
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MenuText = menuText;
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UiAction = new cUiProcessSearchResultAction(menuText, SearchUiProvider, searchResults);
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var firstSearchResult = searchResults.First();
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MenuIcon = GetMenuIcon(firstSearchResult.Type, firstSearchResult.Infos);
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}
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static private MenuIconInfo GetTicketIcon(Dictionary<string, string> infos)
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{
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bool isInactive = false;
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if (infos.TryGetValue("StatusId", out var ticketStatusId))
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{
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if (Enum.TryParse(ticketStatusId, true, out enumTicketStatus ticketStatus))
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{
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switch (ticketStatus)
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{
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case enumTicketStatus.Closed:
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isInactive = true;
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break;
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default:
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break;
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}
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}
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}
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string description = null;
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var overlay = isInactive ? (IconData?)new IconData(enumInternIcons.misc_disabledOverlay) : null;
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if (isInactive)
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{
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}
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if (infos.TryGetValue("TicketType", out var ticketType))
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{
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if (Enum.TryParse(ticketType, true, out enumTicketType parsedTicketType))
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{
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switch (parsedTicketType)
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{
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case enumTicketType.Incident:
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if (isInactive)
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Incident.Closed");
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else
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Incident.Active");
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_bug_report), description, isInactive, overlay);
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case enumTicketType.ServiceRequest:
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if (isInactive)
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.ServiceRequest.Closed");
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else
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.ServiceRequest.Active");
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_room_service), description, isInactive, overlay);
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case enumTicketType.UnclassifiedTicket:
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if (isInactive)
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Unclassified.Closed");
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else
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Unclassified.Active");
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_confirmation_number), description, isInactive, overlay);
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default:
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break;
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}
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}
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}
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if (isInactive)
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Ticket.Closed");
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else
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description = cMultiLanguageSupport.GetItem("Searchbar.Item.Ticket.Active");
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_mail_outline), description, isInactive, overlay);
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}
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static private MenuIconInfo GetVirtualSessionIcon(Dictionary<string, string> infos)
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{
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if (infos.TryGetValue("Status", out string status))
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{
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if (status == nameof(enumCitrixSessionStatus.Active))
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_cloud_queue));
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}
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_cloud_off));
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}
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static public MenuIconInfo GetMenuIcon(enumF4sdSearchResultClass searchResultClass, Dictionary<string, string> infos)
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{
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switch (searchResultClass)
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{
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case enumF4sdSearchResultClass.Computer:
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return new MenuIconInfo(new IconData(enumInternIcons.misc_computer));
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case enumF4sdSearchResultClass.User:
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return new MenuIconInfo(new IconData(enumInternIcons.misc_user));
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case enumF4sdSearchResultClass.Phone:
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_phone));
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case enumF4sdSearchResultClass.Ticket:
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return GetTicketIcon(infos);
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case enumF4sdSearchResultClass.MobileDevice:
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_smartphone));
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case enumF4sdSearchResultClass.VirtualSession:
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return GetVirtualSessionIcon(infos);
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default:
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return new MenuIconInfo(new IconData(MaterialIcons.MaterialIconType.ic_more_vert));
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}
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}
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}
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public sealed class cMenuDataSearchRelation : cMenuDataBase
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{
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public readonly DateTime LastUsed;
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public readonly double UsingLevel = 0;
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public readonly Dictionary<string, string> Infos = null;
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public bool IsMatchingRelation = false;
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public bool IsUsedForCaseEnrichment = false;
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public readonly cF4sdApiSearchResultRelation searchResultRelation = null;
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public cMenuDataSearchRelation(cF4sdApiSearchResultRelation searchResultRelation)
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{
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try
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{
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UiAction = null;
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if (searchResultRelation is null)
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return;
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this.searchResultRelation = searchResultRelation;
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MenuText = searchResultRelation.DisplayName;
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Data = searchResultRelation;
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LastUsed = searchResultRelation.LastUsed;
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UsingLevel = searchResultRelation.UsingLevel;
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Infos = searchResultRelation.Infos;
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MenuIcon = cMenuDataSearchResult.GetMenuIcon(searchResultRelation.Type, searchResultRelation.Infos);
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}
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catch (Exception E)
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{
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LogException(E);
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}
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}
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}
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public sealed class cMenuDataLoading : cMenuDataBase
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{
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public cMenuDataLoading(string LoadingText)
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{
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MenuText = LoadingText;
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}
|
||||
}
|
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|
||||
public class cFilteredResults
|
||||
{
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public bool AutoContinue { get; set; } = false;
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public cFasdApiSearchResultCollection Results { get; set; }
|
||||
|
||||
public cF4sdApiSearchResultRelation PreSelectedRelation { get; set; }
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|
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public cFilteredResults()
|
||||
{
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||||
|
||||
}
|
||||
|
||||
public cFilteredResults(cFasdApiSearchResultCollection _results)
|
||||
{
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Results = _results ?? new cFasdApiSearchResultCollection();
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||||
}
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||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user