Meik/C4IT-F4SD-Client
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feat: expand cockpit integrations and support workflows

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Add Phoenix remote desktop, action connector, documentation engine, and gamification support. Refactor support-case processing and search/action UI, and update installer assets and dependencies.
This commit is contained in:
Meik
2026-07-13 11:16:53 +02:00
parent bbedbf71c8
commit 0b52999b1d
303 changed files with 11235 additions and 3580 deletions
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22
FasdCockpitCommunicationDemo/Config/F4SD-QuickAction-Configuration.xml
View File

@@ -54,7 +54,7 @@
param(
$ComputerName = "",
$AI_Prompt = "how can this be fixed? Answer in german",
$AI_Key = "AIzaSyCotStXy-4lkxCc5ii4NtQEG-jJM6Cnzkc"
$AI_Key = "AIzaSyBhXz8EU0jTyaZ4e_CLJB5mn7SMPjlJrSw"
)
$ServerAddress = $env:COMPUTERNAME
$ServerPort = 7000
@@ -70,22 +70,22 @@
# get the execution directory
$dirExe = $PSScriptRoot
if (-not (Test-Path -Path "$dirExe\Phoenix.Viewer\Phoenix.Viewer.exe" -PathType Leaf))
if (-not (Test-Path -Path "$env:ProgramFiles\EgoMind\Phoenix\Viewer\Phoenix.Viewer.exe" -PathType Leaf))
{
$dirExe = (Get-Location).Path
$dirExe = "$dirExe\PhoenixDemo"
}
if (-not (Test-Path -Path "$dirExe\Phoenix.Viewer\Phoenix.Viewer.exe" -PathType Leaf))
if (-not (Test-Path -Path "$env:ProgramFiles\EgoMind\Phoenix\Viewer\Phoenix.Viewer.exe" -PathType Leaf))
{
exit(1)
}
# save server address to config file
$jsonConfig = Get-Content "$dirExe\Phoenix.Viewer\appSettings.json" | ConvertFrom-Json
$jsonConfig = Get-Content "$env:ProgramFiles\EgoMind\Phoenix\Viewer\appSettings.json" | ConvertFrom-Json
$jsonConfig.HostOptions.Host = "http://${ServerAddress}:${ServerPort}"
$jsonConfig.AIOptions.Prompt = $AI_Prompt
$jsonConfig.AIOptions.ApiKey = $AI_Key
$jsonConfig | ConvertTo-Json -depth 100 | Out-File "$dirExe\Phoenix.Viewer\appSettings.json" -Encoding utf8
$jsonConfig | ConvertTo-Json -depth 100 | Out-File "$env:ProgramFiles\EgoMind\Phoenix\Viewer\appSettings.json" -Encoding utf8
# define the argumet list
$args = @("--config appSettings.json")
@@ -95,7 +95,7 @@
}
# start the viewer
$procViewer = Start-Process -WorkingDirectory "$dirExe\Phoenix.Viewer" -WindowStyle Normal -FilePath "$dirExe\Phoenix.Viewer\Phoenix.Viewer.exe" -PassThru -ArgumentList $args
$procViewer = Start-Process -WorkingDirectory "$env:ProgramFiles\EgoMind\Phoenix\Viewer" -WindowStyle Normal -FilePath "$env:ProgramFiles\EgoMind\Phoenix\Viewer\Phoenix.Viewer.exe" -PassThru -ArgumentList $args
# get & resize the viewer main window
add-type -typedefinition "using System;`n using System.Runtime.InteropServices;`n public class Windows { [DllImport(`"user32.dll`")] [return: MarshalAs(UnmanagedType.Bool)] public extern static bool MoveWindow(IntPtr handle, int x, int y, int width, int height, bool redraw); }"
@@ -500,7 +500,7 @@
</QuickAction-Demo>
<QuickAction-Demo InformationClass="VirtuelSession" Name="Session Logoff" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<QuickAction-Demo InformationClass="VirtualSession" Name="Session Logoff" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<Name Lang="DE">Session abmelden</Name>
<Icon IconType="material" Name="ic_vpn_key" />
<CheckNamedParameterValues>
@@ -508,7 +508,7 @@
</CheckNamedParameterValues>
<DemoResult Result="finished">[{&quot;&quot;:&quot;Erfolgreich von Session abgemeldet&quot;}]</DemoResult>
</QuickAction-Demo>
<QuickAction-Demo InformationClass="VirtuelSession" Name="Session Hidden" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<QuickAction-Demo InformationClass="VirtualSession" Name="Session Hidden" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<Name Lang="DE">Session verstecken</Name>
<Icon IconType="material" Name="ic_vpn_key" />
<CheckNamedParameterValues>
@@ -516,7 +516,7 @@
</CheckNamedParameterValues>
<DemoResult Result="finished">[{&quot;&quot;:&quot;Session erfolgreich versteckt&quot;}]</DemoResult>
</QuickAction-Demo>
<QuickAction-Demo InformationClass="VirtuelSession" Name="Send message to Session" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<QuickAction-Demo InformationClass="VirtualSession" Name="Send message to Session" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<Name Lang="DE">Sende Nachricht an Session</Name>
<Icon IconType="material" Name="ic_vpn_key" />
<CheckNamedParameterValues>
@@ -526,7 +526,7 @@
</QuickAction-Demo>
<QuickAction-Demo InformationClass="VirtuelSession" Name="Session Hidden" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<QuickAction-Demo InformationClass="VirtualSession" Name="Session Hidden" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<Name Lang="DE">Session verstecken</Name>
<Icon IconType="material" Name="ic_vpn_key" />
<CheckNamedParameterValues>
@@ -534,7 +534,7 @@
</CheckNamedParameterValues>
<DemoResult Result="finished">[{&quot;&quot;:&quot;Session erfolgreich versteckt&quot;}]</DemoResult>
</QuickAction-Demo>
<QuickAction-Demo InformationClass="VirtuelSession" Name="Send message to Session" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<QuickAction-Demo InformationClass="VirtualSession" Name="Send message to Session" Section="Citrix" RunImmediate="false" CheckNamedParameter="VirtualSessionStatus" SimulatedClientConnect="1" SimulatedRuntime="1">
<Name Lang="DE">Sende Nachricht an Session</Name>
<Icon IconType="material" Name="ic_vpn_key" />
<CheckNamedParameterValues>

14
FasdCockpitCommunicationDemo/Config/F4SD-QuickAction-Configuration.xsd
View File

@@ -27,7 +27,7 @@
<xs:enumeration value="User" />
<xs:enumeration value="Computer" />
<xs:enumeration value="Ticket" />
<xs:enumeration value="VirtuelSession" />
<xs:enumeration value="VirtualSession" />
<xs:enumeration value="MobileDevice" />
</xs:restriction>
</xs:simpleType>
@@ -197,6 +197,16 @@
</xs:attribute>
</xs:complexType>
<xs:element name="QuickAction-Native" substitutionGroup="QuickAction">
<xs:complexType >
<xs:complexContent>
<xs:extension base="QuickAction">
<xs:attribute name="NativeName" type="xs:NCName" use="required" />
</xs:extension>
</xs:complexContent>
</xs:complexType>
</xs:element>
<xs:complexType name="QuickAction-Local" abstract="true">
<xs:complexContent>
<xs:extension base="QuickAction">
@@ -249,7 +259,7 @@
<xs:extension base="QuickAction-Remote">
<xs:attribute name="Category" use="optional" />
<xs:attribute name="Action" use="optional" />
<xs:attribute name="ParamaterType" use="optional" />
<xs:attribute name="ParameterType" use="optional" />
</xs:extension>
</xs:complexContent>
</xs:complexType>

36
FasdCockpitCommunicationDemo/F4SD-Cockpit-Client-Demo.csproj
View File

@@ -54,7 +54,7 @@
</PropertyGroup>
<ItemGroup>
<Reference Include="Newtonsoft.Json, Version=13.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed, processorArchitecture=MSIL">
<HintPath>..\packages\Newtonsoft.Json.13.0.4\lib\net45\Newtonsoft.Json.dll</HintPath>
<HintPath>..\packages\Newtonsoft.Json.13.0.3\lib\net45\Newtonsoft.Json.dll</HintPath>
</Reference>
<Reference Include="System" />
<Reference Include="System.Core" />
@@ -73,7 +73,7 @@
<Compile Include="F4SDCockpitCommunicationDemo.cs" />
<Compile Include="Properties\AssemblyInfo.cs" />
<Compile Include="TicketModel.cs" />
<Compile Include="TicketOverviewDataStore.cs" />
<Compile Include="TicketOverviewDataStore.cs" />
</ItemGroup>
<ItemGroup>
<ProjectReference Include="..\F4SD-Logging\F4SD-Logging.csproj">
@@ -115,12 +115,12 @@
<SubType>Designer</SubType>
<CopyToOutputDirectory>PreserveNewest</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-MenuSection-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-QuickAction-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-MenuSection-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-QuickAction-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<None Include="app.config" />
<None Include="Config\F4SD-CopyTemplate-Configuration.xsd">
<SubType>Designer</SubType>
@@ -164,9 +164,9 @@
<None Include="MockupData\Virtuell, Vera.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupTicketOverview\TicketOverviewGeneratedTickets.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupTicketOverview\TicketOverviewGeneratedTickets.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupPickup\M42Wpm-Pickup-ObjectStateReason.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
@@ -245,12 +245,12 @@
<None Include="MockupPickup\M42Wpm-Ticket-CloseCase-Services.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupPickup\M42Wpm-Ticket-QuickCalls.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupPickup\M42Wpm-Ticket-Categories.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupPickup\M42Wpm-Ticket-QuickCalls.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="MockupPickup\M42Wpm-Ticket-Categories.json">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</None>
<None Include="packages.config" />
</ItemGroup>
<ItemGroup>
@@ -269,4 +269,4 @@
<PropertyGroup>
<PreBuildEvent>copy "$(ProjectDir)..\..\C4IT FASD\_Common\XmlSchemas\*" "$(ProjectDir)Config"</PreBuildEvent>
</PropertyGroup>
</Project>
</Project>

811
FasdCockpitCommunicationDemo/F4SDCockpitCommunicationDemo.cs
View File

@@ -2,19 +2,19 @@
using System.Collections.Generic;
using System.Linq;
using System.Reflection;
using System.IO;
using System.Threading.Tasks;
using System.Threading;
using System.Diagnostics;
using Newtonsoft.Json;
using FasdCockpitBase.Models;
using FasdCockpitCommunicationDemo;
using C4IT.FASD.Base;
using static C4IT.Logging.cLogManager;
using FasdCockpitBase;
using C4IT.Logging;
using System.IO;
using System.Threading.Tasks;
using System.Threading;
using System.Diagnostics;
using Newtonsoft.Json;
using FasdCockpitBase.Models;
using FasdCockpitCommunicationDemo;
using C4IT.FASD.Base;
using static C4IT.Logging.cLogManager;
using FasdCockpitBase;
using C4IT.Logging;
namespace C4IT.FASD.Cockpit.Communication
@@ -23,35 +23,35 @@ namespace C4IT.FASD.Cockpit.Communication
{
private int ticketCounter = 475;
private readonly List<cF4SDHealthCardJsonRawData> MockupData = new List<cF4SDHealthCardJsonRawData>();
private readonly Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable> MockupPickup = new Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable>();
private readonly Dictionary<string, string> CategoryNameLookup = new Dictionary<string, string>(StringComparer.OrdinalIgnoreCase);
#region Ticketübersicht
private readonly Dictionary<string, Dictionary<string, List<DemoTicketRecord>>> TicketOverviewRelations =
new Dictionary<string, Dictionary<string, List<DemoTicketRecord>>>(StringComparer.OrdinalIgnoreCase);
private readonly HashSet<string> _loadedOverviewPlacements = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
private readonly object _demoTicketSync = new object();
#endregion
public cFasdCockpitCommunicationDemo()
{
if (LoadMockupData(out var loadedData))
MockupData = loadedData;
MockupPickup = LoadMockupPickup();
BuildCategoryLookup();
LoadGeneratedTickets();
}
private readonly List<cF4SDHealthCardJsonRawData> MockupData = new List<cF4SDHealthCardJsonRawData>();
private readonly Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable> MockupPickup = new Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable>();
private readonly Dictionary<string, string> CategoryNameLookup = new Dictionary<string, string>(StringComparer.OrdinalIgnoreCase);
#region Ticketübersicht
private readonly Dictionary<string, Dictionary<string, List<DemoTicketRecord>>> TicketOverviewRelations =
new Dictionary<string, Dictionary<string, List<DemoTicketRecord>>>(StringComparer.OrdinalIgnoreCase);
private readonly HashSet<string> _loadedOverviewPlacements = new HashSet<string>(StringComparer.OrdinalIgnoreCase);
private readonly object _demoTicketSync = new object();
#endregion
public cFasdCockpitCommunicationDemo()
{
if (LoadMockupData(out var loadedData))
MockupData = loadedData;
MockupPickup = LoadMockupPickup();
BuildCategoryLookup();
LoadGeneratedTickets();
}
public override bool IsDemo() => true;
private Dictionary<Guid, cFasdApiSearchResultCollection> SearchCache = new Dictionary<Guid, cFasdApiSearchResultCollection>();
private Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable> LoadMockupPickup()
private Dictionary<string, cF4SDHealthCardRawData.cHealthCardTable> LoadMockupPickup()
{
var CM = MethodBase.GetCurrentMethod();
LogMethodBegin(CM);
@@ -64,10 +64,10 @@ namespace C4IT.FASD.Cockpit.Communication
var sampleDataFiles = Directory.GetFiles(path);
foreach (var file in sampleDataFiles)
{
try
{
foreach (var file in sampleDataFiles)
{
try
{
string jsonText;
using (StreamReader streamReader = new StreamReader(file))
{
@@ -95,67 +95,67 @@ namespace C4IT.FASD.Cockpit.Communication
LogMethodEnd(CM);
}
return null;
}
private void BuildCategoryLookup()
{
CategoryNameLookup.Clear();
if (MockupPickup == null || !MockupPickup.TryGetValue("M42Wpm-Ticket-Categories", out var table))
return;
if (table?.Columns == null)
return;
if (!table.Columns.TryGetValue("id", out var idColumn))
return;
if (!table.Columns.TryGetValue("Name", out var nameColumn))
return;
for (int i = 0; i < idColumn.Values.Count; i++)
{
var id = idColumn.Values[i]?.ToString();
if (string.IsNullOrWhiteSpace(id))
continue;
var name = i < nameColumn.Values.Count ? nameColumn.Values[i]?.ToString() : null;
if (string.IsNullOrWhiteSpace(name))
continue;
CategoryNameLookup[id] = name;
}
}
private string ResolveCategoryDisplayName(string categoryIdOrName)
{
if (string.IsNullOrWhiteSpace(categoryIdOrName))
return categoryIdOrName;
if (!Guid.TryParse(categoryIdOrName, out _))
return categoryIdOrName;
if (CategoryNameLookup.TryGetValue(categoryIdOrName, out var name))
return name;
return categoryIdOrName;
}
#region Ticketübersicht
private void LoadGeneratedTickets()
{
try
{
TicketOverviewRelations.Clear();
_loadedOverviewPlacements.Clear();
var records = TicketOverviewDataStore.LoadTickets();
foreach (var record in records)
{
AppendDemoTicket(record);
}
return null;
}
private void BuildCategoryLookup()
{
CategoryNameLookup.Clear();
if (MockupPickup == null || !MockupPickup.TryGetValue("M42Wpm-Ticket-Categories", out var table))
return;
if (table?.Columns == null)
return;
if (!table.Columns.TryGetValue("id", out var idColumn))
return;
if (!table.Columns.TryGetValue("Name", out var nameColumn))
return;
for (int i = 0; i < idColumn.Values.Count; i++)
{
var id = idColumn.Values[i]?.ToString();
if (string.IsNullOrWhiteSpace(id))
continue;
var name = i < nameColumn.Values.Count ? nameColumn.Values[i]?.ToString() : null;
if (string.IsNullOrWhiteSpace(name))
continue;
CategoryNameLookup[id] = name;
}
}
private string ResolveCategoryDisplayName(string categoryIdOrName)
{
if (string.IsNullOrWhiteSpace(categoryIdOrName))
return categoryIdOrName;
if (!Guid.TryParse(categoryIdOrName, out _))
return categoryIdOrName;
if (CategoryNameLookup.TryGetValue(categoryIdOrName, out var name))
return name;
return categoryIdOrName;
}
#region Ticketübersicht
private void LoadGeneratedTickets()
{
try
{
TicketOverviewRelations.Clear();
_loadedOverviewPlacements.Clear();
var records = TicketOverviewDataStore.LoadTickets();
foreach (var record in records)
{
AppendDemoTicket(record);
}
}
catch (Exception E)
{
@@ -175,49 +175,49 @@ namespace C4IT.FASD.Cockpit.Communication
}
}
private void AppendDemoTicket(DemoTicketRecord record)
{
if (record == null)
return;
lock (_demoTicketSync)
{
if (record.TicketId == Guid.Empty || string.IsNullOrWhiteSpace(record.TileKey))
return;
var tileKey = record.TileKey.Trim();
var scopeKey = record.UseRoleScope ? "Role" : "Personal";
var placementKey = $"{record.TicketId:N}|{tileKey}|{scopeKey}";
if (!_loadedOverviewPlacements.Add(placementKey))
return;
if (!TicketOverviewRelations.TryGetValue(tileKey, out var scopeDictionary))
{
scopeDictionary = new Dictionary<string, List<DemoTicketRecord>>(StringComparer.OrdinalIgnoreCase);
TicketOverviewRelations[tileKey] = scopeDictionary;
}
if (!scopeDictionary.TryGetValue(scopeKey, out var definitions))
{
definitions = new List<DemoTicketRecord>();
scopeDictionary[scopeKey] = definitions;
}
definitions.Add(record);
var targetSample = MockupData.FirstOrDefault(data => data.SampleDataId == record.UserId);
if (targetSample == null)
return;
private void AppendDemoTicket(DemoTicketRecord record)
{
if (record == null)
return;
lock (_demoTicketSync)
{
if (record.TicketId == Guid.Empty || string.IsNullOrWhiteSpace(record.TileKey))
return;
var tileKey = record.TileKey.Trim();
var scopeKey = record.UseRoleScope ? "Role" : "Personal";
var placementKey = $"{record.TicketId:N}|{tileKey}|{scopeKey}";
if (!_loadedOverviewPlacements.Add(placementKey))
return;
if (!TicketOverviewRelations.TryGetValue(tileKey, out var scopeDictionary))
{
scopeDictionary = new Dictionary<string, List<DemoTicketRecord>>(StringComparer.OrdinalIgnoreCase);
TicketOverviewRelations[tileKey] = scopeDictionary;
}
if (!scopeDictionary.TryGetValue(scopeKey, out var definitions))
{
definitions = new List<DemoTicketRecord>();
scopeDictionary[scopeKey] = definitions;
}
definitions.Add(record);
var targetSample = MockupData.FirstOrDefault(data => data.SampleDataId == record.UserId);
if (targetSample == null)
return;
if (targetSample.Tickets.Any(ticket => ticket.Id == record.TicketId))
return;
var generatedTicket = ConvertToTicket(record);
targetSample.Tickets.Add(generatedTicket);
}
}
var generatedTicket = ConvertToTicket(record);
targetSample.Tickets.Add(generatedTicket);
}
}
private static cF4SDTicket ConvertToTicket(DemoTicketRecord record)
private static cF4SDTicketDemo ConvertToTicket(DemoTicketRecord record)
{
var status = enumTicketStatus.New;
if (!string.IsNullOrWhiteSpace(record.StatusId) && Enum.TryParse(record.StatusId, true, out enumTicketStatus parsedStatus))
@@ -226,26 +226,26 @@ namespace C4IT.FASD.Cockpit.Communication
var detail = record.Detail ?? new DemoTicketDetail();
var createdAt = record.CreatedAt == default ? DateTime.UtcNow : record.CreatedAt;
var ticket = new cF4SDTicket
var ticket = new cF4SDTicketDemo
{
Id = record.TicketId,
Name = record.DisplayName,
Summary = record.Summary,
Status = status,
AffectedUser = detail.AffectedUser ?? record.UserDisplayName,
Asset = detail.Asset,
Category = detail.Category,
ActivityType = record.ActivityType,
Description = detail.Description,
DescriptionHtml = detail.DescriptionHtml,
Solution = detail.Solution,
SolutionHtml = detail.SolutionHtml,
AffectedUser = detail.AffectedUser ?? record.UserDisplayName,
Asset = detail.Asset,
Category = detail.Category,
ActivityType = record.ActivityType,
Description = detail.Description,
DescriptionHtml = detail.DescriptionHtml,
Solution = detail.Solution,
SolutionHtml = detail.SolutionHtml,
CreationDate = createdAt.ToLocalTime(),
CreationDaysSinceNow = Math.Max(0, (int)(DateTime.UtcNow - createdAt).TotalDays),
Priority = detail.Priority ?? 0,
CreationSource = cF4SDTicket.enumTicketCreationSource.F4SD,
CreationSource = cF4SDTicketDemo.enumTicketCreationSource.F4SD,
DirectLinks = new Dictionary<string, string>(),
JournalItems = new List<cF4SDTicket.cTicketJournalItem>()
JournalItems = new List<cF4SDTicketDemo.cTicketJournalItemDemo>()
};
if (detail.Journal != null)
@@ -253,7 +253,7 @@ namespace C4IT.FASD.Cockpit.Communication
foreach (var entry in detail.Journal)
{
var journalCreation = entry?.CreationDate ?? createdAt;
ticket.JournalItems.Add(new cF4SDTicket.cTicketJournalItem
ticket.JournalItems.Add(new cF4SDTicketDemo.cTicketJournalItemDemo
{
Header = entry.Header,
Description = entry.Description,
@@ -268,41 +268,41 @@ namespace C4IT.FASD.Cockpit.Communication
return ticket;
}
public override Task<Dictionary<string, int>> GetTicketOverviewCounts(IEnumerable<string> keys, bool useRoleScope)
{
var scopeKey = useRoleScope ? "Role" : "Personal";
var comparer = StringComparer.OrdinalIgnoreCase;
var result = new Dictionary<string, int>(comparer);
var requestedKeys = keys == null
? TicketOverviewRelations.Keys.ToList()
: keys.Where(k => !string.IsNullOrWhiteSpace(k)).Distinct(comparer).ToList();
if (requestedKeys.Count == 0)
requestedKeys.AddRange(TicketOverviewRelations.Keys);
foreach (var key in requestedKeys)
{
if (string.IsNullOrWhiteSpace(key))
continue;
if (TicketOverviewRelations.TryGetValue(key, out var scopeDictionary) &&
scopeDictionary != null &&
scopeDictionary.TryGetValue(scopeKey, out var definitions) &&
definitions != null)
{
result[key] = definitions.Count;
}
else
{
result[key] = 0;
}
}
return Task.FromResult(result);
}
public override async Task<List<cF4sdApiSearchResultRelation>> GetTicketOverviewRelations(string key, bool useRoleScope, int count)
public override Task<Dictionary<string, int>> GetTicketOverviewCounts(IEnumerable<string> keys, bool useRoleScope)
{
var scopeKey = useRoleScope ? "Role" : "Personal";
var comparer = StringComparer.OrdinalIgnoreCase;
var result = new Dictionary<string, int>(comparer);
var requestedKeys = keys == null
? TicketOverviewRelations.Keys.ToList()
: keys.Where(k => !string.IsNullOrWhiteSpace(k)).Distinct(comparer).ToList();
if (requestedKeys.Count == 0)
requestedKeys.AddRange(TicketOverviewRelations.Keys);
foreach (var key in requestedKeys)
{
if (string.IsNullOrWhiteSpace(key))
continue;
if (TicketOverviewRelations.TryGetValue(key, out var scopeDictionary) &&
scopeDictionary != null &&
scopeDictionary.TryGetValue(scopeKey, out var definitions) &&
definitions != null)
{
result[key] = definitions.Count;
}
else
{
result[key] = 0;
}
}
return Task.FromResult(result);
}
public override async Task<List<cF4sdApiSearchResultRelation>> GetTicketOverviewRelations(string key, bool useRoleScope, int count)
{
var CM = MethodBase.GetCurrentMethod();
LogMethodBegin(CM);
@@ -324,39 +324,39 @@ namespace C4IT.FASD.Cockpit.Communication
await SimulateTicketOverviewLatencyAsync(count);
return new List<cF4sdApiSearchResultRelation>();
}
int requestedCount = count <= 0 ? definitions.Count : Math.Min(count, definitions.Count);
await SimulateTicketOverviewLatencyAsync(requestedCount);
var relations = new List<cF4sdApiSearchResultRelation>(requestedCount);
foreach (var definition in definitions.Take(requestedCount))
{
var detailTicket = FindTicketForOverviewRelation(definition);
var summary = definition.Summary ?? string.Empty;
if (detailTicket != null && !string.IsNullOrWhiteSpace(detailTicket.Summary))
summary = detailTicket.Summary;
var activityType = string.IsNullOrWhiteSpace(definition.ActivityType)
? null
: definition.ActivityType.Trim();
var relation = new cF4sdApiSearchResultRelation
{
Type = enumF4sdSearchResultClass.Ticket,
DisplayName = definition.DisplayName ?? string.Empty,
Name = definition.DisplayName ?? string.Empty,
int requestedCount = count <= 0 ? definitions.Count : Math.Min(count, definitions.Count);
await SimulateTicketOverviewLatencyAsync(requestedCount);
var relations = new List<cF4sdApiSearchResultRelation>(requestedCount);
foreach (var definition in definitions.Take(requestedCount))
{
var detailTicket = FindTicketForOverviewRelation(definition);
var summary = definition.Summary ?? string.Empty;
if (detailTicket != null && !string.IsNullOrWhiteSpace(detailTicket.Summary))
summary = detailTicket.Summary;
var activityType = string.IsNullOrWhiteSpace(definition.ActivityType)
? null
: definition.ActivityType.Trim();
var relation = new cF4sdApiSearchResultRelation
{
Type = enumF4sdSearchResultClass.Ticket,
DisplayName = definition.DisplayName ?? string.Empty,
Name = definition.DisplayName ?? string.Empty,
id = definition.TicketId,
Status = enumF4sdSearchResultStatus.Active,
Infos = new Dictionary<string, string>
{
["Summary"] = summary,
["StatusId"] = definition.StatusId ?? string.Empty,
["UserDisplayName"] = definition.UserDisplayName ?? string.Empty,
["UserAccount"] = definition.UserAccount ?? string.Empty,
["UserDomain"] = definition.UserDomain ?? string.Empty,
["ActivityType"] = activityType
},
Identities = new cF4sdIdentityList
{
new cF4sdIdentityEntry { Class = enumFasdInformationClass.Ticket, Id = definition.TicketId },
new cF4sdIdentityEntry { Class = enumFasdInformationClass.User, Id = definition.UserId }
Status = enumF4sdSearchResultStatus.Active,
Infos = new Dictionary<string, string>
{
["Summary"] = summary,
["StatusId"] = definition.StatusId ?? string.Empty,
["UserDisplayName"] = definition.UserDisplayName ?? string.Empty,
["UserAccount"] = definition.UserAccount ?? string.Empty,
["UserDomain"] = definition.UserDomain ?? string.Empty,
["ActivityType"] = activityType
},
Identities = new cF4sdIdentityList
{
new cF4sdIdentityEntry { Class = enumFasdInformationClass.Ticket, Id = definition.TicketId },
new cF4sdIdentityEntry { Class = enumFasdInformationClass.User, Id = definition.UserId }
}
};
relations.Add(relation);
@@ -370,40 +370,40 @@ namespace C4IT.FASD.Cockpit.Communication
}
finally
{
LogMethodEnd(CM);
}
}
private cF4SDTicket FindTicketForOverviewRelation(DemoTicketRecord definition)
{
if (definition == null || definition.TicketId == Guid.Empty)
return null;
if (definition.UserId == Guid.Empty)
return null;
var selectedData = MockupData.FirstOrDefault(data => data.SampleDataId == definition.UserId);
if (selectedData?.Tickets == null)
return null;
return selectedData.Tickets.FirstOrDefault(ticket => ticket.Id == definition.TicketId);
}
private static Task SimulateTicketOverviewLatencyAsync(int count)
{
int baseMs = 420;
int perItem = 100;
LogMethodEnd(CM);
}
}
private cF4SDTicketDemo FindTicketForOverviewRelation(DemoTicketRecord definition)
{
if (definition == null || definition.TicketId == Guid.Empty)
return null;
if (definition.UserId == Guid.Empty)
return null;
var selectedData = MockupData.FirstOrDefault(data => data.SampleDataId == definition.UserId);
if (selectedData?.Tickets == null)
return null;
return selectedData.Tickets.FirstOrDefault(ticket => ticket.Id == definition.TicketId);
}
private static Task SimulateTicketOverviewLatencyAsync(int count)
{
int baseMs = 420;
int perItem = 100;
int capped = Math.Max(0, Math.Min(count, 5));
int delay = Math.Max(240, Math.Min(baseMs + capped * perItem, 2000));
return Task.Delay(delay);
}
#endregion
private bool LoadMockupData(out List<cF4SDHealthCardJsonRawData> sampleData)
{
var CM = MethodBase.GetCurrentMethod();
LogMethodBegin(CM);
int delay = Math.Max(240, Math.Min(baseMs + capped * perItem, 2000));
return Task.Delay(delay);
}
#endregion
private bool LoadMockupData(out List<cF4SDHealthCardJsonRawData> sampleData)
{
var CM = MethodBase.GetCurrentMethod();
LogMethodBegin(CM);
sampleData = new List<cF4SDHealthCardJsonRawData>();
@@ -663,33 +663,33 @@ namespace C4IT.FASD.Cockpit.Communication
return output;
}
public override async Task<cFasdApiSearchResultCollection> GetUserSearchResults(string Name, List<string> SIDs)
{
var output = new cFasdApiSearchResultCollection();
try
{
foreach (var data in MockupData)
{
if (!string.Equals(data.SampleDataName, Name, StringComparison.InvariantCultureIgnoreCase))
continue;
//todo: add a field in demo data
var searchResultClass = enumF4sdSearchResultClass.User;
if (!output.ContainsKey(data.SampleDataName))
{
output[data.SampleDataName] = new List<cFasdApiSearchResultEntry>()
{
new cFasdApiSearchResultEntry()
{
id = data.SampleDataId,
Name = data.SampleDataName,
DisplayName = data.SampleDataName,
Type = searchResultClass
}
};
}
}
public override async Task<cFasdApiSearchResultCollection> GetUserSearchResults(string Name, List<string> SIDs)
{
var output = new cFasdApiSearchResultCollection();
try
{
foreach (var data in MockupData)
{
if (!string.Equals(data.SampleDataName, Name, StringComparison.InvariantCultureIgnoreCase))
continue;
//todo: add a field in demo data
var searchResultClass = enumF4sdSearchResultClass.User;
if (!output.ContainsKey(data.SampleDataName))
{
output[data.SampleDataName] = new List<cFasdApiSearchResultEntry>()
{
new cFasdApiSearchResultEntry()
{
id = data.SampleDataId,
Name = data.SampleDataName,
DisplayName = data.SampleDataName,
Type = searchResultClass
}
};
}
}
await Task.CompletedTask;
}
catch (Exception E)
@@ -719,8 +719,8 @@ namespace C4IT.FASD.Cockpit.Communication
var output = new List<cF4sdApiSearchResultRelation>();
switch (resultIds.First().ToString())
{
switch (resultIds.First().ToString())
{
case constGuidOlliOffline: // Olli Offline
output.Add(new cF4sdApiSearchResultRelation() { id = Guid.NewGuid(), Name = "C4-NB005", DisplayName = "C4-NB005", Infos = new Dictionary<string, string>() { ["UserAccountType"] = "AD", ["UserAccount"] = "C4-NB005", ["UserDomain"] = "C4IT" }, LastUsed = DateTime.UtcNow.AddDays(-10), Type = enumF4sdSearchResultClass.Computer, UsingLevel = 1, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Computer, Id = Guid.Parse(constGuidOlliOffline) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Computer, Id = Guid.NewGuid() } } });
@@ -878,10 +878,10 @@ namespace C4IT.FASD.Cockpit.Communication
var demoTickets = await GetDemoTicketData(new cF4sdHealthCardRawDataRequest() { Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = Guid.Parse(constGuidTimoTicket) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Computer, Id = Guid.NewGuid() } } });
foreach (var demoTicket in demoTickets)
{
output.Add(new cF4sdApiSearchResultRelation() { id = demoTicket.Id, Name = demoTicket.Name, DisplayName = demoTicket.Name, Infos = new Dictionary<string, string>() { ["Summary"] = demoTicket.Summary, ["Status"] = demoTicket.Status.ToString(), ["StatusId"] = ((int)demoTicket.Status).ToString(), ["Asset"] = demoTicket.Asset, ["ActivityType"] = demoTicket.ActivityType }, Type = enumF4sdSearchResultClass.Ticket, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = Guid.Parse(constGuidTimoTicket) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id } } });
}
foreach (var demoTicket in demoTickets)
{
output.Add(new cF4sdApiSearchResultRelation() { id = demoTicket.Id, Name = demoTicket.Name, DisplayName = demoTicket.Name, Infos = new Dictionary<string, string>() { ["Summary"] = demoTicket.Summary, ["Status"] = demoTicket.Status.ToString(), ["StatusId"] = ((int)demoTicket.Status).ToString(), ["Asset"] = demoTicket.Asset, ["ActivityType"] = demoTicket.ActivityType }, Type = enumF4sdSearchResultClass.Ticket, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = Guid.Parse(constGuidTimoTicket) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id } } });
}
break;
case constGuidTimoTicketComputer:
@@ -891,68 +891,68 @@ namespace C4IT.FASD.Cockpit.Communication
case constGuidComputer: // Computer
break;
default:
output.Add(new cF4sdApiSearchResultRelation() { id = Guid.NewGuid(), Name = "C4IT-007", DisplayName = "C4IT-007", LastUsed = DateTime.UtcNow, Type = enumF4sdSearchResultClass.Computer, UsingLevel = 1, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = resultIds.First() }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Computer, Id = Guid.NewGuid() } } });
break;
}
if (resultType == enumF4sdSearchResultClass.User)
{
foreach (var userId in resultIds)
{
AppendDemoTicketRelationsForUser(userId, output);
}
}
await Task.CompletedTask;
output = output.OrderByDescending(relation => relation.LastUsed).ToList();
return output;
}
private void AppendDemoTicketRelationsForUser(Guid userId, List<cF4sdApiSearchResultRelation> output)
{
if (userId == Guid.Empty || output == null)
return;
var selectedData = MockupData.FirstOrDefault(data => data?.SampleDataId == userId);
if (selectedData?.Tickets == null)
return;
foreach (var demoTicket in selectedData.Tickets)
{
if (demoTicket == null || demoTicket.Id == Guid.Empty)
continue;
if (output.Any(relation => relation.Type == enumF4sdSearchResultClass.Ticket && relation.id == demoTicket.Id))
continue;
output.Add(new cF4sdApiSearchResultRelation()
{
id = demoTicket.Id,
Name = demoTicket.Name,
DisplayName = demoTicket.Name,
LastUsed = demoTicket.CreationDate == default ? DateTime.UtcNow : demoTicket.CreationDate.ToUniversalTime(),
Type = enumF4sdSearchResultClass.Ticket,
UsingLevel = 1,
Infos = new Dictionary<string, string>()
{
["Summary"] = demoTicket.Summary ?? string.Empty,
["Status"] = demoTicket.Status.ToString(),
["StatusId"] = ((int)demoTicket.Status).ToString(),
["Asset"] = demoTicket.Asset ?? string.Empty,
["ActivityType"] = demoTicket.ActivityType
},
Identities = new cF4sdIdentityList()
{
new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = userId },
new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id }
}
});
}
}
public override async Task<cF4SDHealthCardRawData> GetHealthCardData(cF4sdHealthCardRawDataRequest requestData)
{
output.Add(new cF4sdApiSearchResultRelation() { id = Guid.NewGuid(), Name = "C4IT-007", DisplayName = "C4IT-007", LastUsed = DateTime.UtcNow, Type = enumF4sdSearchResultClass.Computer, UsingLevel = 1, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = resultIds.First() }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Computer, Id = Guid.NewGuid() } } });
break;
}
if (resultType == enumF4sdSearchResultClass.User)
{
foreach (var userId in resultIds)
{
AppendDemoTicketRelationsForUser(userId, output);
}
}
await Task.CompletedTask;
output = output.OrderByDescending(relation => relation.LastUsed).ToList();
return output;
}
private void AppendDemoTicketRelationsForUser(Guid userId, List<cF4sdApiSearchResultRelation> output)
{
if (userId == Guid.Empty || output == null)
return;
var selectedData = MockupData.FirstOrDefault(data => data?.SampleDataId == userId);
if (selectedData?.Tickets == null)
return;
foreach (var demoTicket in selectedData.Tickets)
{
if (demoTicket == null || demoTicket.Id == Guid.Empty)
continue;
if (output.Any(relation => relation.Type == enumF4sdSearchResultClass.Ticket && relation.id == demoTicket.Id))
continue;
output.Add(new cF4sdApiSearchResultRelation()
{
id = demoTicket.Id,
Name = demoTicket.Name,
DisplayName = demoTicket.Name,
LastUsed = demoTicket.CreationDate == default ? DateTime.UtcNow : demoTicket.CreationDate.ToUniversalTime(),
Type = enumF4sdSearchResultClass.Ticket,
UsingLevel = 1,
Infos = new Dictionary<string, string>()
{
["Summary"] = demoTicket.Summary ?? string.Empty,
["Status"] = demoTicket.Status.ToString(),
["StatusId"] = ((int)demoTicket.Status).ToString(),
["Asset"] = demoTicket.Asset ?? string.Empty,
["ActivityType"] = demoTicket.ActivityType
},
Identities = new cF4sdIdentityList()
{
new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = userId },
new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id }
}
});
}
}
public override async Task<cF4SDHealthCardRawData> GetHealthCardData(cF4sdHealthCardRawDataRequest requestData)
{
var CM = MethodBase.GetCurrentMethod();
LogMethodBegin(CM);
@@ -961,22 +961,22 @@ namespace C4IT.FASD.Cockpit.Communication
try
{
await Task.Delay(250);
var selectedData = MockupData.FirstOrDefault(data => requestData.Identities.Any(identity => identity.Id == data.SampleDataId));
if (selectedData is null)
return output;
await Task.Delay(250);
output = selectedData.GetHealthCardData();
var ticketRequest = requestData.Identities.FirstOrDefault(data => data.Class is enumFasdInformationClass.Ticket);
if (ticketRequest != null)
{
var selectedTicket = selectedData.Tickets.FirstOrDefault(ticket => ticket.Id == ticketRequest.Id);
if (selectedTicket != null)
{
string ticketStatusString = string.Empty;
var selectedData = MockupData.FirstOrDefault(data => requestData.Identities.Any(identity => identity.Id == data.SampleDataId));
if (selectedData is null)
return output;
output = selectedData.GetHealthCardData();
var ticketRequest = requestData.Identities.FirstOrDefault(data => data.Class is enumFasdInformationClass.Ticket);
if (ticketRequest != null)
{
var selectedTicket = selectedData.Tickets.FirstOrDefault(ticket => ticket.Id == ticketRequest.Id);
if (selectedTicket != null)
{
string ticketStatusString = string.Empty;
switch (selectedTicket.Status)
{
case enumTicketStatus.Unknown:
@@ -1009,15 +1009,15 @@ namespace C4IT.FASD.Cockpit.Communication
["AffectedUser"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.AffectedUser } },
["AssetName"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Asset } },
["CreationDaysSinceNow"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.CreationDaysSinceNow } },
["CreationDate"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.CreationDate.ToUniversalTime() } },
["ClosingDaysSinceNow"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.ClosingDaysSinceNow } },
["ClosingDate"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.ClosingDate } },
["Category"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { ResolveCategoryDisplayName(selectedTicket.Category) } },
["CategoryId"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Category } },
["CreationSource"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.CreationSource.ToString() } },
["Description"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Description?.ToString() } },
["DescriptionHtml"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.DescriptionHtml?.ToString() } },
["Summary"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Summary.ToString() } },
["CreationDate"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.CreationDate.ToUniversalTime() } },
["ClosingDaysSinceNow"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.ClosingDaysSinceNow } },
["ClosingDate"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.ClosingDate } },
["Category"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { ResolveCategoryDisplayName(selectedTicket.Category) } },
["CategoryId"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Category } },
["CreationSource"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.CreationSource.ToString() } },
["Description"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Description?.ToString() } },
["DescriptionHtml"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.DescriptionHtml?.ToString() } },
["Summary"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Summary.ToString() } },
["Solution"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.Solution?.ToString() } },
["SolutionHtml"] = new cF4SDHealthCardRawData.cHealthCardTableColumn(outputTable) { Values = new List<object>() { selectedTicket.SolutionHtml?.ToString() } },
};
@@ -1470,17 +1470,17 @@ namespace C4IT.FASD.Cockpit.Communication
return null;
}
private cF4SDTicket GetTicketFromWriteParameter(cF4SDWriteParameters writeParams)
private cF4SDTicketDemo GetTicketFromWriteParameter(cF4SDWriteParameters writeParams)
{
cF4SDTicket output = null;
cF4SDTicketDemo output = null;
try
{
output = new cF4SDTicket()
output = new cF4SDTicketDemo()
{
Id = writeParams.id,
DirectLinks = new Dictionary<string, string>(),
JournalItems = new List<cF4SDTicket.cTicketJournalItem>()
JournalItems = new List<cF4SDTicketDemo.cTicketJournalItemDemo>()
};
if (writeParams.Values.TryGetValue("Summary", out var summary))
@@ -1498,15 +1498,15 @@ namespace C4IT.FASD.Cockpit.Communication
if (writeParams.Values.TryGetValue("Asset", out var asset))
output.Asset = asset.ToString();
if (writeParams.Values.TryGetValue("Category", out var category))
output.Category = category.ToString();
if (writeParams.Values.TryGetValue("ActivityType", out var activityType))
output.ActivityType = activityType?.ToString()?.Trim();
if (writeParams.Values.TryGetValue("CreationSource", out var creationSourceObj))
if (Enum.TryParse(creationSourceObj.ToString(), out cF4SDTicket.enumTicketCreationSource creationSource))
output.CreationSource = creationSource;
if (writeParams.Values.TryGetValue("Category", out var category))
output.Category = category.ToString();
if (writeParams.Values.TryGetValue("ActivityType", out var activityType))
output.ActivityType = activityType?.ToString()?.Trim();
if (writeParams.Values.TryGetValue("CreationSource", out var creationSourceObj))
if (Enum.TryParse(creationSourceObj.ToString(), out cF4SDTicketDemo.enumTicketCreationSource creationSource))
output.CreationSource = creationSource;
if (writeParams.Values.TryGetValue("Status", out var statusObj))
{
@@ -1588,13 +1588,13 @@ namespace C4IT.FASD.Cockpit.Communication
return false;
}
private cF4SDTicket.cTicketJournalItem GetJournalItemFromWriteParameter(cF4SDWriteParameters writeParams)
private cF4SDTicketDemo.cTicketJournalItemDemo GetJournalItemFromWriteParameter(cF4SDWriteParameters writeParams)
{
cF4SDTicket.cTicketJournalItem output = null;
cF4SDTicketDemo.cTicketJournalItemDemo output = null;
try
{
output = new cF4SDTicket.cTicketJournalItem();
output = new cF4SDTicketDemo.cTicketJournalItemDemo();
if (writeParams.Values.TryGetValue("Header", out var header))
output.Header = header.ToString();
@@ -1681,10 +1681,10 @@ namespace C4IT.FASD.Cockpit.Communication
public override Task<bool> Matrix42TicketFinalization(cApiM42Ticket ticketData) => Task.FromResult(true);
private async Task<List<cF4SDTicket>> GetDemoTicketData(cF4sdHealthCardRawDataRequest requestData)
private async Task<List<cF4SDTicketDemo>> GetDemoTicketData(cF4sdHealthCardRawDataRequest requestData)
{
await Task.CompletedTask;
var output = new List<cF4SDTicket>();
var output = new List<cF4SDTicketDemo>();
try
{
var selectedData = MockupData.FirstOrDefault(data => requestData.Identities.Any(identity => identity.Id == data.SampleDataId));
@@ -1702,16 +1702,16 @@ namespace C4IT.FASD.Cockpit.Communication
return output;
}
public async Task<List<cF4SDTicketSummary>> GetTicketSummaries(cF4sdHealthCardRawDataRequest requestData)
public async Task<List<cF4SDTicketSummaryDemo>> GetTicketSummaries(cF4sdHealthCardRawDataRequest requestData)
{
var output = new List<cF4SDTicketSummary>();
var output = new List<cF4SDTicketSummaryDemo>();
try
{
var demoTickets = await GetDemoTicketData(requestData);
foreach (var ticket in demoTickets)
{
output.Add(new cF4SDTicketSummary()
output.Add(new cF4SDTicketSummaryDemo()
{
Id = ticket.Id,
Name = ticket.Name,
@@ -1738,17 +1738,17 @@ namespace C4IT.FASD.Cockpit.Communication
return true;
}
public override async Task<bool> GetCockpitConfiguration()
{
cCockpitConfiguration.Instance = new cCockpitConfiguration();
cCockpitConfiguration.Instance.agentApiConfiguration = new cAgentApiConfiguration() { ApiUrl = "", ClientId = "", ClientSecret = "", LogonUrl = "", OrganizationCode = 0 };
cCockpitConfiguration.Instance.m42ServerConfiguration = new cM42ServerConfiguration() { Server = "https://srvwsm001.imagoverum.com" };
cCockpitConfiguration.Instance.GlobalConfig = null;
await Task.CompletedTask;
return true;
}
public override Task<bool> GetAgentOnlineStatus(int AgentDeviceId, int? AgentUserId = null) => Task.FromResult(true);
public override async Task<bool> GetCockpitConfiguration()
{
cCockpitConfiguration.Instance = new cCockpitConfiguration();
cCockpitConfiguration.Instance.agentApiConfiguration = new cAgentApiConfiguration() { ApiUrl = "", ClientId = "", ClientSecret = "", LogonUrl = "", OrganizationCode = 0 };
cCockpitConfiguration.Instance.m42ServerConfiguration = new cM42ServerConfiguration() { Server = "https://srvwsm001.imagoverum.com" };
cCockpitConfiguration.Instance.GlobalConfig = null;
await Task.CompletedTask;
return true;
}
public override Task<bool> GetAgentOnlineStatus(int AgentDeviceId, int? AgentUserId = null) => Task.FromResult(true);
public override Task<cF4sdAgentScript> GetQuickActionOfAgent(int ScriptId) => Task.FromResult(new cF4sdAgentScript() { Id = ScriptId, Name = "AgentScript", Type = enumAgentScriptType.user, UserPermissionRequired = false });
@@ -1793,6 +1793,11 @@ namespace C4IT.FASD.Cockpit.Communication
return new cF4sdStagedSearchResultRelations() { Relations = relations };
}
public override Task StopGatheringRelations(Guid id, CancellationToken token)
{
return Task.CompletedTask;
}
private async Task DoLocalQuickActionAsync(string ActionPrefix, string ActionNaming)
{
MethodBase CM = null; if (cLogManager.DefaultLogger.IsDebug) { CM = MethodBase.GetCurrentMethod(); LogMethodBegin(CM); }

24
FasdCockpitCommunicationDemo/TicketModel.cs
View File

@@ -7,7 +7,7 @@ using C4IT.FASD.Base;
namespace FasdCockpitCommunicationDemo
{
public class cF4SDTicketSummary
public class cF4SDTicketSummaryDemo
{
public Guid Id { get; set; }
public string Name { get; set; }
@@ -15,7 +15,7 @@ namespace FasdCockpitCommunicationDemo
public enumTicketStatus Status { get; set; }
}
public class cF4SDTicket : cF4SDTicketSummary
public class cF4SDTicketDemo : cF4SDTicketSummaryDemo
{
public enum enumTicketCreationSource
{
@@ -26,7 +26,7 @@ namespace FasdCockpitCommunicationDemo
F4SD = 3
}
public class cTicketJournalItem
public class cTicketJournalItemDemo
{
public double CreationDaysSinceNow { get; set; }
public DateTime CreationDate { get; set; }
@@ -45,16 +45,16 @@ namespace FasdCockpitCommunicationDemo
public DateTime? ClosingDate { get; set; }
public enumTicketCreationSource CreationSource { get; set; }
public string Description { get; set; }
public string DescriptionHtml { get; set; }
public int Priority { get; set; }
public string Category { get; set; }
public string ActivityType { get; set; }
public string Solution { get; set; }
public string SolutionHtml { get; set; }
public Dictionary<string, string> DirectLinks { get; set; }
public string Description { get; set; }
public string DescriptionHtml { get; set; }
public int Priority { get; set; }
public string Category { get; set; }
public string ActivityType { get; set; }
public string Solution { get; set; }
public string SolutionHtml { get; set; }
public Dictionary<string, string> DirectLinks { get; set; }
public List<cTicketJournalItem> JournalItems { get; set; }
public List<cTicketJournalItemDemo> JournalItems { get; set; }
}
}

2
FasdCockpitCommunicationDemo/app.config
View File

@@ -4,7 +4,7 @@
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
<dependentAssembly>
<assemblyIdentity name="Microsoft.Extensions.Logging.Abstractions" publicKeyToken="adb9793829ddae60" culture="neutral" />
<bindingRedirect oldVersion="0.0.0.0-10.0.0.2" newVersion="10.0.0.2" />
<bindingRedirect oldVersion="0.0.0.0-10.0.0.3" newVersion="10.0.0.3" />
</dependentAssembly>
</assemblyBinding>
</runtime>

2
FasdCockpitCommunicationDemo/cF4SDHealthCardJsonRawData.cs
View File

@@ -28,7 +28,7 @@ namespace C4IT.FASD.Base
public List<cF4SDHealthCardRawData.cHealthCardDetailsTable> DetailsTables { get; set; }
public List<cF4SDTicket> Tickets { get; set; } = new List<cF4SDTicket>();
public List<cF4SDTicketDemo> Tickets { get; set; } = new List<cF4SDTicketDemo>();
public cF4SDHealthCardRawData GetHealthCardData()
{

2
FasdCockpitCommunicationDemo/packages.config
View File

@@ -1,4 +1,4 @@
<?xml version="1.0" encoding="utf-8"?>
<packages>
<package id="Newtonsoft.Json" version="13.0.4" targetFramework="net472" />
<package id="Newtonsoft.Json" version="13.0.3" targetFramework="net472" />
</packages>