feat: expand cockpit integrations and support workflows

Add Phoenix remote desktop, action connector, documentation engine, and gamification support. Refactor support-case processing and search/action UI, and update installer assets and dependencies.

FasdCockpitBase/RemoteDesktopCommunicationBase.cs

@@ -0,0 +1,29 @@
+using C4IT.FASD.Base;
+using FasdCockpitBase.Models.RemoteDesktopConnection;
+using System;
+using System.Threading;
+using System.Threading.Tasks;
+
+namespace FasdCockpitBase
+{
+    public class RemoteDesktopCommunicationBase
+    {
+        public virtual Task<T> InitiateConnection<T>(IRemoteDesktopClientInfo clientInfo, bool isElevated, CancellationToken token) where T : IRemoteDesktopConnectionDetails
+            => Task.FromResult(default(T));
+
+        public virtual Task<RemoteDesktopConnectionStatusResult> GetConnectionStatus(Guid connectionId, CancellationToken token)
+            => Task.FromResult(new RemoteDesktopConnectionStatusResult(RemoteDesktopConnectionStatus.Unknown));
+
+        public virtual Task StopConnection(Guid connectionId, CancellationToken token)
+            => Task.CompletedTask;
+
+        public virtual Task<HealthInformation> GetHealth(CancellationToken token)
+            => Task.FromResult(new HealthInformation(HealthStatus.healthy));
+
+        public virtual Task<bool> IsRemoteDesktopCommunicationAvailable()
+        {
+            bool isRemoteViewerInstalled = true;
+            return Task.FromResult(isRemoteViewerInstalled);
+        }
+    }
+}