feat: expand cockpit integrations and support workflows

Add Phoenix remote desktop, action connector, documentation engine, and gamification support. Refactor support-case processing and search/action UI, and update installer assets and dependencies.

F4SD-ActionConnector/Events/ActionConnectorEvents.cs

@@ -0,0 +1,40 @@
+using System;
+using F4SD.ActionConnector.Payloads;
+
+namespace F4SD.ActionConnector.Events
+{
+    /// <summary>
+    /// Static event bus. F4SD calls the methods after a business event occurs.
+    /// The connector engine subscribes to the corresponding events and dispatches configured actions.
+    /// </summary>
+    public static class ActionConnectorEvents
+    {
+        /// <summary>Raised when a support case is closed.</summary>
+        public static event EventHandler<TriggerEventArgs<CaseClosedPayload>> CaseClosed;
+
+        /// <summary>Raised when a new support case is created.</summary>
+        public static event EventHandler<TriggerEventArgs<CaseCreatedPayload>> CaseCreated;
+
+        /// <summary>Raised once during application startup, after configuration is loaded.</summary>
+        public static event EventHandler<TriggerEventArgs<ApplicationStartupPayload>> ApplicationStartup;
+
+        /// <summary>
+        /// Raised after every sync action completes. The Cockpit Client subscribes here
+        /// to display results without coupling to specific trigger types.
+        /// </summary>
+        public static event EventHandler<ActionCompletedEventArgs> ActionCompleted;
+
+
+        public static void RaiseCaseClosed(object sender, CaseClosedPayload payload)
+            => CaseClosed?.Invoke(sender, new TriggerEventArgs<CaseClosedPayload>(payload));
+
+        public static void RaiseCaseCreated(object sender, CaseCreatedPayload payload)
+            => CaseCreated?.Invoke(sender, new TriggerEventArgs<CaseCreatedPayload>(payload));
+
+        public static void RaiseApplicationStartup(object sender, ApplicationStartupPayload payload)
+            => ApplicationStartup?.Invoke(sender, new TriggerEventArgs<ApplicationStartupPayload>(payload));
+
+        public static void RaiseActionCompleted(object sender, ActionCompletedEventArgs args)
+            => ActionCompleted?.Invoke(sender, args);
+    }
+}