{
  "info": {
    "_postman_id": "3c5d2c5b-26e1-4d8e-bf4c-f4sdm42webapi",
    "name": "C4IT F4SD M42 WebApi",
    "description": "Systematic smoke-test collection for all active endpoints in F4SDM42WebApiController. Configure the collection variables before running. The default baseUrl includes /m42Services.",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json"
  },
  "auth": {
    "type": "basic",
    "basic": [
      {
        "key": "username",
        "value": "{{basicUsername}}",
        "type": "string"
      },
      {
        "key": "password",
        "value": "{{basicPassword}}",
        "type": "string"
      }
    ]
  },
  "event": [
    {
      "listen": "test",
      "script": {
        "type": "text/javascript",
        "exec": [
          "pm.test(\"Request returns a successful or redirect status\", function () {",
          "    pm.expect(pm.response.code).to.be.below(400);",
          "});",
          "",
          "if (pm.response.text()) {",
          "    pm.test(\"Response body is valid JSON when JSON content is returned\", function () {",
          "        const contentType = pm.response.headers.get(\"Content-Type\") || \"\";",
          "        if (contentType.toLowerCase().includes(\"json\")) {",
          "            pm.response.to.be.json;",
          "        }",
          "    });",
          "",
          "    const contentType = pm.response.headers.get(\"Content-Type\") || \"\";",
          "    if (contentType.toLowerCase().includes(\"json\")) {",
          "        const json = pm.response.json();",
          "        const isSerializedHttpResponse = json && !Array.isArray(json) &&",
          "            Object.prototype.hasOwnProperty.call(json, \"Version\") &&",
          "            Object.prototype.hasOwnProperty.call(json, \"Content\") &&",
          "            Object.prototype.hasOwnProperty.call(json, \"StatusCode\") &&",
          "            Object.prototype.hasOwnProperty.call(json, \"IsSuccessStatusCode\");",
          "",
          "        pm.test(\"Response is not a serialized HttpResponseMessage\", function () {",
          "            pm.expect(isSerializedHttpResponse).to.equal(false);",
          "        });",
          "    }",
          "}"
        ]
      }
    }
  ],
  "variable": [
    {
      "key": "baseUrl",
      "value": "https://srvwsm001.imagoverum.com/m42Services"
    },
    {
      "key": "basicUsername",
      "value": "imagoverum\\vvogel"
    },
    {
      "key": "basicPassword",
      "value": "Matrix42"
    },
    {
      "key": "sid",
      "value": "S-1-5-21-735677975-861733296-3045004705-8205"
    },
    {
      "key": "upn",
      "value": ""
    },
    {
      "key": "userId",
      "value": "00000000-0000-0000-0000-000000000000"
    },
    {
      "key": "ticketObjectId",
      "value": "00000000-0000-0000-0000-000000000000"
    },
    {
      "key": "eoid",
      "value": "00000000-0000-0000-0000-000000000000"
    },
    {
      "key": "objectType",
      "value": "SPSActivityTypeIncident"
    },
    {
      "key": "type",
      "value": "SPSActivityTypeIncident"
    },
    {
      "key": "assetName",
      "value": ""
    },
    {
      "key": "hours",
      "value": "9999"
    },
    {
      "key": "scope",
      "value": "personal"
    },
    {
      "key": "overviewKey",
      "value": "TicketsNew"
    },
    {
      "key": "overviewRelationExpectedCount",
      "value": "0"
    },
    {
      "key": "overviewKeys",
      "value": "TicketsNew,TicketsActive,TicketsCritical,TicketsNewInfo,IncidentNew,IncidentActive,IncidentCritical,IncidentNewInfo,ServiceRequestsNew,ServiceRequestsActive,ServiceRequestsCritical,ServiceRequestsNewInfo,UnassignedTickets,UnassignedTicketsCritical"
    },
    {
      "key": "overviewKeysJson",
      "value": "[\"TicketsNew\",\"TicketsActive\",\"TicketsCritical\",\"TicketsNewInfo\",\"IncidentNew\",\"IncidentActive\",\"IncidentCritical\",\"IncidentNewInfo\",\"ServiceRequestsNew\",\"ServiceRequestsActive\",\"ServiceRequestsCritical\",\"ServiceRequestsNewInfo\",\"UnassignedTickets\",\"UnassignedTicketsCritical\"]"
    },
    {
      "key": "queueOption",
      "value": "0"
    },
    {
      "key": "queues",
      "value": ""
    },
    {
      "key": "roleGuid",
      "value": "00000000-0000-0000-0000-000000000000"
    },
    {
      "key": "pickupName",
      "value": "SPSActivityPickupPriority"
    },
    {
      "key": "pickupMode",
      "value": "None"
    },
    {
      "key": "pickupGroup",
      "value": "-1"
    },
    {
      "key": "logCount",
      "value": "50"
    },
    {
      "key": "logFilter",
      "value": ""
    },
    {
      "key": "logEntryId",
      "value": "0"
    }
  ],
  "item": [
    {
      "name": "01 Health and diagnostics",
      "item": [
        {
          "name": "isAlive returns 204 No Content",
          "event": [
            {
              "listen": "test",
              "script": {
                "type": "text/javascript",
                "exec": [
                  "pm.test(\"isAlive returns 204\", function () {",
                  "    pm.response.to.have.status(204);",
                  "});",
                  "pm.test(\"No response body or empty Matrix42 wrapper body\", function () {",
                  "    pm.expect([\"\", \"{}\"]).to.include(pm.response.text());",
                  "});"
                ]
              }
            }
          ],
          "request": {
            "method": "GET",
            "header": [],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/isAlive",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "isAlive"
              ]
            }
          }
        },
        {
          "name": "loglevel enable debug",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "text/plain"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/loglevel?debug=1",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "loglevel"
              ],
              "query": [
                {
                  "key": "debug",
                  "value": "1"
                }
              ]
            }
          }
        },
        {
          "name": "loglevel reset info",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "text/plain"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/loglevel?debug=0",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "loglevel"
              ],
              "query": [
                {
                  "key": "debug",
                  "value": "0"
                }
              ]
            }
          }
        },
        {
          "name": "log text response",
          "request": {
            "method": "GET",
            "header": [],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/log?download=0&count={{logCount}}&filter={{logFilter}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "log"
              ],
              "query": [
                {
                  "key": "download",
                  "value": "0"
                },
                {
                  "key": "count",
                  "value": "{{logCount}}"
                },
                {
                  "key": "filter",
                  "value": "{{logFilter}}"
                }
              ]
            }
          }
        },
        {
          "name": "log file download",
          "request": {
            "method": "GET",
            "header": [],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/log?download=1&count={{logCount}}&filter={{logFilter}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "log"
              ],
              "query": [
                {
                  "key": "download",
                  "value": "1"
                },
                {
                  "key": "count",
                  "value": "{{logCount}}"
                },
                {
                  "key": "filter",
                  "value": "{{logFilter}}"
                }
              ]
            }
          }
        }
      ]
    },
    {
      "name": "02 Tickets",
      "item": [
        {
          "name": "getTicketList by SID",
          "event": [
            {
              "listen": "test",
              "script": {
                "type": "text/javascript",
                "exec": [
                  "pm.test(\"Ticket list is an array\", function () {",
                  "    const text = pm.response.text();",
                  "    pm.expect(text).to.not.equal(\"\");",
                  "    const json = pm.response.json();",
                  "    pm.expect(Array.isArray(json)).to.equal(true);",
                  "});",
                  "",
                  "const tickets = pm.response.text() ? pm.response.json() : null;",
                  "if (Array.isArray(tickets) && tickets.length > 0) {",
                  "    const ticket = tickets[0];",
                  "    if (ticket.TicketObjectId) {",
                  "        pm.collectionVariables.set(\"ticketObjectId\", ticket.TicketObjectId);",
                  "        pm.collectionVariables.set(\"eoid\", ticket.TicketObjectId);",
                  "    }",
                  "    if (ticket.ActivityType) {",
                  "        pm.collectionVariables.set(\"objectType\", ticket.ActivityType);",
                  "    }",
                  "    pm.collectionVariables.set(\"type\", \"ticket\");",
                  "    pm.test(\"Captured ticket object id and type\", function () {",
                  "        pm.expect(pm.collectionVariables.get(\"eoid\")).to.match(/^[0-9a-fA-F-]{36}$/);",
                  "        pm.expect(pm.collectionVariables.get(\"type\")).to.be.a(\"string\").and.not.empty;",
                  "    });",
                  "}"
                ]
              }
            }
          ],
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketList?sid={{sid}}&hours={{hours}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketList"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                },
                {
                  "key": "hours",
                  "value": "{{hours}}"
                },
                {
                  "key": "queueoption",
                  "value": "{{queueOption}}"
                },
                {
                  "key": "queues",
                  "value": "{{queues}}"
                }
              ]
            }
          }
        },
        {
          "name": "getTicketDetails by objectId",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketDetails?objectId={{eoid}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketDetails"
              ],
              "query": [
                {
                  "key": "objectId",
                  "value": "{{eoid}}"
                }
              ]
            }
          }
        },
        {
          "name": "getTicketHistory by objectId",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketHistory?objectId={{eoid}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketHistory"
              ],
              "query": [
                {
                  "key": "objectId",
                  "value": "{{eoid}}"
                }
              ]
            }
          }
        },
        {
          "name": "getDirectLinkCreateTicket",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getDirectLinkCreateTicket?sid={{sid}}&assetname={{assetName}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getDirectLinkCreateTicket"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                },
                {
                  "key": "assetname",
                  "value": "{{assetName}}"
                }
              ]
            }
          }
        },
        {
          "name": "getDirectLinkF4SD",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "text/plain"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getDirectLinkF4SD?eoid={{eoid}}&type={{type}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getDirectLinkF4SD"
              ],
              "query": [
                {
                  "key": "eoid",
                  "value": "{{eoid}}"
                },
                {
                  "key": "type",
                  "value": "{{type}}"
                }
              ]
            }
          }
        }
      ]
    },
    {
      "name": "03 Ticket overview",
      "item": [
        {
          "name": "getTicketOverviewCounts personal",
          "event": [
            {
              "listen": "test",
              "script": {
                "type": "text/javascript",
                "exec": [
                  "const overviewCountsPersonalJson = pm.response.json();",
                  "const overviewCountsPersonal = overviewCountsPersonalJson.counts || overviewCountsPersonalJson.Counts || {};",
                  "const overviewPreferredKeysPersonal = (pm.collectionVariables.get(\"overviewKeys\") || \"\")",
                  "    .split(\",\")",
                  "    .map(key => key.trim())",
                  "    .filter(Boolean);",
                  "const overviewRelationKeyPersonal = overviewPreferredKeysPersonal.find(key => Number(overviewCountsPersonal[key] || 0) > 0)",
                  "    || Object.keys(overviewCountsPersonal).find(key => Number(overviewCountsPersonal[key] || 0) > 0)",
                  "    || overviewPreferredKeysPersonal[0]",
                  "    || Object.keys(overviewCountsPersonal)[0]",
                  "    || \"\";",
                  "const overviewRelationCountPersonal = overviewRelationKeyPersonal ? Number(overviewCountsPersonal[overviewRelationKeyPersonal] || 0) : 0;",
                  "",
                  "pm.collectionVariables.set(\"scope\", \"personal\");",
                  "pm.collectionVariables.set(\"overviewKey\", overviewRelationKeyPersonal);",
                  "pm.collectionVariables.set(\"overviewRelationExpectedCount\", String(overviewRelationCountPersonal));",
                  "",
                  "pm.test(\"Captured personal overview relation parameters\", function () {",
                  "    pm.expect(overviewCountsPersonal).to.be.an(\"object\");",
                  "    pm.expect(pm.collectionVariables.get(\"scope\")).to.equal(\"personal\");",
                  "    pm.expect(pm.collectionVariables.get(\"overviewKey\")).to.be.a(\"string\").and.not.empty;",
                  "    pm.expect(Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\"))).to.be.at.least(0);",
                  "});"
                ]
              }
            }
          ],
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCounts?sid={{sid}}&scope=personal&keys={{overviewKeys}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketOverviewCounts"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                },
                {
                  "key": "scope",
                  "value": "personal"
                },
                {
                  "key": "keys",
                  "value": "{{overviewKeys}}"
                },
                {
                  "key": "queueoption",
                  "value": "{{queueOption}}"
                },
                {
                  "key": "queues",
                  "value": "{{queues}}"
                }
              ]
            }
          }
        },
        {
          "name": "getTicketOverviewCounts role",
          "event": [
            {
              "listen": "test",
              "script": {
                "type": "text/javascript",
                "exec": [
                  "const overviewCountsRoleJson = pm.response.json();",
                  "const overviewCountsRole = overviewCountsRoleJson.counts || overviewCountsRoleJson.Counts || {};",
                  "const overviewPreferredKeysRole = (pm.collectionVariables.get(\"overviewKeys\") || \"\")",
                  "    .split(\",\")",
                  "    .map(key => key.trim())",
                  "    .filter(Boolean);",
                  "const overviewRelationKeyRole = overviewPreferredKeysRole.find(key => Number(overviewCountsRole[key] || 0) > 0)",
                  "    || Object.keys(overviewCountsRole).find(key => Number(overviewCountsRole[key] || 0) > 0)",
                  "    || overviewPreferredKeysRole[0]",
                  "    || Object.keys(overviewCountsRole)[0]",
                  "    || \"\";",
                  "const overviewRelationCountRole = overviewRelationKeyRole ? Number(overviewCountsRole[overviewRelationKeyRole] || 0) : 0;",
                  "",
                  "pm.collectionVariables.set(\"scope\", \"role\");",
                  "pm.collectionVariables.set(\"overviewKey\", overviewRelationKeyRole);",
                  "pm.collectionVariables.set(\"overviewRelationExpectedCount\", String(overviewRelationCountRole));",
                  "",
                  "pm.test(\"Captured role overview relation parameters\", function () {",
                  "    pm.expect(overviewCountsRole).to.be.an(\"object\");",
                  "    pm.expect(pm.collectionVariables.get(\"scope\")).to.equal(\"role\");",
                  "    pm.expect(pm.collectionVariables.get(\"overviewKey\")).to.be.a(\"string\").and.not.empty;",
                  "    pm.expect(Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\"))).to.be.at.least(0);",
                  "});"
                ]
              }
            }
          ],
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCounts?sid={{sid}}&scope=role&keys={{overviewKeys}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketOverviewCounts"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                },
                {
                  "key": "scope",
                  "value": "role"
                },
                {
                  "key": "keys",
                  "value": "{{overviewKeys}}"
                },
                {
                  "key": "queueoption",
                  "value": "{{queueOption}}"
                },
                {
                  "key": "queues",
                  "value": "{{queues}}"
                }
              ]
            }
          }
        },
        {
          "name": "getTicketOverviewCountsByRoles",
          "request": {
            "method": "POST",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              },
              {
                "key": "Content-Type",
                "value": "application/json"
              }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\r\n  \"Sid\": \"{{sid}}\",\r\n  \"RoleGuids\": [\r\n    \"{{roleGuid}}\"\r\n  ],\r\n  \"Keys\": {{overviewKeysJson}},\r\n  \"QueueOption\": {{queueOption}},\r\n  \"Queues\": \"{{queues}}\"\r\n}"
            },
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsByRoles",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketOverviewCountsByRoles"
              ]
            }
          }
        },
        {
          "name": "getTicketOverviewRelations",
          "event": [
            {
              "listen": "test",
              "script": {
                "type": "text/javascript",
                "exec": [
                  "const overviewRelations = pm.response.text() ? pm.response.json() : [];",
                  "const expectedOverviewRelationCount = Number(pm.collectionVariables.get(\"overviewRelationExpectedCount\") || 0);",
                  "",
                  "pm.test(\"Overview relations count matches captured overview count\", function () {",
                  "    pm.expect(Array.isArray(overviewRelations)).to.equal(true);",
                  "    pm.expect(overviewRelations.length).to.equal(expectedOverviewRelationCount);",
                  "});"
                ]
              }
            }
          ],
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewRelations?sid={{sid}}&scope={{scope}}&key={{overviewKey}}&count={{overviewRelationExpectedCount}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getTicketOverviewRelations"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                },
                {
                  "key": "scope",
                  "value": "{{scope}}"
                },
                {
                  "key": "key",
                  "value": "{{overviewKey}}"
                },
                {
                  "key": "count",
                  "value": "{{overviewRelationExpectedCount}}"
                },
                {
                  "key": "queueoption",
                  "value": "{{queueOption}}"
                },
                {
                  "key": "queues",
                  "value": "{{queues}}"
                }
              ]
            }
          }
        }
      ]
    },
    {
      "name": "04 Pickups and roles",
      "item": [
        {
          "name": "getPickup by name",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getPickup/{{pickupName}}?mode={{pickupMode}}&group={{pickupGroup}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getPickup",
                "{{pickupName}}"
              ],
              "query": [
                {
                  "key": "mode",
                  "value": "{{pickupMode}}"
                },
                {
                  "key": "group",
                  "value": "{{pickupGroup}}"
                }
              ]
            }
          }
        },
        {
          "name": "getMyRoleMemberships current user",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getMyRoleMemberships",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getMyRoleMemberships"
              ]
            }
          }
        },
        {
          "name": "getRoleMemberships by SID",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?sid={{sid}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getRoleMemberships"
              ],
              "query": [
                {
                  "key": "sid",
                  "value": "{{sid}}"
                }
              ]
            }
          }
        },
        {
          "name": "getRoleMemberships by UPN",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?upn={{upn}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getRoleMemberships"
              ],
              "query": [
                {
                  "key": "upn",
                  "value": "{{upn}}"
                }
              ]
            }
          }
        },
        {
          "name": "getRoleMemberships by user id",
          "request": {
            "method": "GET",
            "header": [
              {
                "key": "Accept",
                "value": "application/json"
              }
            ],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships?id={{userId}}",
              "host": [
                "{{baseUrl}}"
              ],
              "path": [
                "api",
                "c4itf4sdwebapi",
                "getRoleMemberships"
              ],
              "query": [
                {
                  "key": "id",
                  "value": "{{userId}}"
                }
              ]
            }
          }
        }
      ]
    },
    {
      "name": "05 User ID APIs",
      "item": [
        {
          "name": "getTicketListForUser",
          "request": {
            "method": "GET",
            "header": [{ "key": "Accept", "value": "application/json" }],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketListForUser?userId={{userId}}&hours={{hours}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "getTicketListForUser"],
              "query": [
                { "key": "userId", "value": "{{userId}}" },
                { "key": "hours", "value": "{{hours}}" },
                { "key": "queueoption", "value": "{{queueOption}}" },
                { "key": "queues", "value": "{{queues}}" }
              ]
            }
          }
        },
        {
          "name": "getTicketOverviewCountsForUser",
          "request": {
            "method": "GET",
            "header": [{ "key": "Accept", "value": "application/json" }],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsForUser?userId={{userId}}&scope={{scope}}&keys={{overviewKeys}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "getTicketOverviewCountsForUser"],
              "query": [
                { "key": "userId", "value": "{{userId}}" },
                { "key": "scope", "value": "{{scope}}" },
                { "key": "keys", "value": "{{overviewKeys}}" },
                { "key": "queueoption", "value": "{{queueOption}}" },
                { "key": "queues", "value": "{{queues}}" }
              ]
            }
          }
        },
        {
          "name": "getTicketOverviewCountsByRolesForUser",
          "request": {
            "method": "POST",
            "header": [
              { "key": "Accept", "value": "application/json" },
              { "key": "Content-Type", "value": "application/json" }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\r\n  \"userId\": \"{{userId}}\",\r\n  \"RoleGuids\": [\"{{roleGuid}}\"],\r\n  \"Keys\": {{overviewKeysJson}},\r\n  \"QueueOption\": {{queueOption}},\r\n  \"Queues\": \"{{queues}}\"\r\n}"
            },
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsByRolesForUser",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "getTicketOverviewCountsByRolesForUser"]
            }
          }
        },
        {
          "name": "getTicketOverviewRelationsForUser",
          "request": {
            "method": "GET",
            "header": [{ "key": "Accept", "value": "application/json" }],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewRelationsForUser?userId={{userId}}&scope={{scope}}&key={{overviewKey}}&count={{overviewRelationExpectedCount}}&queueoption={{queueOption}}&queues={{queues}}",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "getTicketOverviewRelationsForUser"],
              "query": [
                { "key": "userId", "value": "{{userId}}" },
                { "key": "scope", "value": "{{scope}}" },
                { "key": "key", "value": "{{overviewKey}}" },
                { "key": "count", "value": "{{overviewRelationExpectedCount}}" },
                { "key": "queueoption", "value": "{{queueOption}}" },
                { "key": "queues", "value": "{{queues}}" }
              ]
            }
          }
        },
        {
          "name": "getRoleMemberships path by user id",
          "request": {
            "method": "GET",
            "header": [{ "key": "Accept", "value": "application/json" }],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/getRoleMemberships/{{userId}}",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "getRoleMemberships", "{{userId}}"]
            }
          }
        }
      ]
    },
    {
      "name": "06 Activity Filter APIs v2",
      "item": [
        {
          "name": "get activity filter capabilities",
          "request": {
            "method": "GET",
            "header": [{ "key": "Accept", "value": "application/json" }],
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/v2/getActivityFilterCapabilities",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "v2", "getActivityFilterCapabilities"]
            }
          }
        },
        {
          "name": "get filtered ticket list",
          "request": {
            "method": "POST",
            "header": [
              { "key": "Accept", "value": "application/json" },
              { "key": "Content-Type", "value": "application/json" }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\r\n  \"Sid\": \"{{sid}}\",\r\n  \"Hours\": {{hours}},\r\n  \"Filters\": {\r\n    \"Filters\": [\r\n      {\r\n        \"Provider\": \"Matrix42\",\r\n        \"Field\": \"Queue\",\r\n        \"Enabled\": true,\r\n        \"Match\": \"include\",\r\n        \"EmptyHandling\": \"exclude\",\r\n        \"Values\": [{ \"Name\": \"{{queueName}}\" }]\r\n      }\r\n    ]\r\n  }\r\n}"
            },
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/v2/getTicketList",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "v2", "getTicketList"]
            }
          }
        },
        {
          "name": "get filtered ticket overview counts",
          "request": {
            "method": "POST",
            "header": [
              { "key": "Accept", "value": "application/json" },
              { "key": "Content-Type", "value": "application/json" }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\r\n  \"UserId\": \"{{userId}}\",\r\n  \"Scope\": \"{{scope}}\",\r\n  \"Keys\": {{overviewKeysJson}},\r\n  \"Filters\": { \"Filters\": [] }\r\n}"
            },
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/v2/getTicketOverviewCounts",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "v2", "getTicketOverviewCounts"]
            }
          }
        },
        {
          "name": "get filtered ticket overview relations",
          "request": {
            "method": "POST",
            "header": [
              { "key": "Accept", "value": "application/json" },
              { "key": "Content-Type", "value": "application/json" }
            ],
            "body": {
              "mode": "raw",
              "raw": "{\r\n  \"UserId\": \"{{userId}}\",\r\n  \"Scope\": \"{{scope}}\",\r\n  \"Key\": \"{{overviewKey}}\",\r\n  \"Count\": {{overviewRelationExpectedCount}},\r\n  \"Filters\": { \"Filters\": [] }\r\n}"
            },
            "url": {
              "raw": "{{baseUrl}}/api/c4itf4sdwebapi/v2/getTicketOverviewRelations",
              "host": ["{{baseUrl}}"],
              "path": ["api", "c4itf4sdwebapi", "v2", "getTicketOverviewRelations"]
            }
          }
        }
      ]
    }
  ]
}