Meik/C4IT-F4SD-M42WebApi
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Meik
2026-02-04 21:05:32 +01:00
parent 06d4b16f43
commit 702dd29bbb
1 changed files with 13 additions and 2 deletions
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15
F4SDM42WebApi/F4SDHelperService.cs
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@@ -324,6 +324,7 @@ namespace C4IT.F4SD
public bool ReactionTimeEscalated { get; set; } public bool ReactionTimeEscalated { get; set; }
public bool SolutionTimeEscalated { get; set; } public bool SolutionTimeEscalated { get; set; }
public bool IsIncident { get; set; } public bool IsIncident { get; set; }
public string ActivityType { get; set; }
} }
internal async Task<TicketOverviewCountsResult> getTicketOverviewCounts( internal async Task<TicketOverviewCountsResult> getTicketOverviewCounts(
@@ -472,6 +473,7 @@ namespace C4IT.F4SD
{ {
["Summary"] = entry.Summary ?? string.Empty, ["Summary"] = entry.Summary ?? string.Empty,
["StatusId"] = ConvertM42State(entry.State), ["StatusId"] = ConvertM42State(entry.State),
["ActivityType"] = entry.ActivityType ?? string.Empty,
["UserDisplayName"] = entry.InitiatorDisplayName ?? string.Empty, ["UserDisplayName"] = entry.InitiatorDisplayName ?? string.Empty,
["UserAccount"] = entry.InitiatorAccount ?? string.Empty, ["UserAccount"] = entry.InitiatorAccount ?? string.Empty,
["UserDomain"] = entry.InitiatorDomain ?? string.Empty, ["UserDomain"] = entry.InitiatorDomain ?? string.Empty,
@@ -583,7 +585,8 @@ namespace C4IT.F4SD
", NewInformationReceived" + ", NewInformationReceived" +
", ReactionTimeEscalated" + ", ReactionTimeEscalated" +
", SolutionTimeEscalated" + ", SolutionTimeEscalated" +
", UsedInTypeSPSActivityTypeIncident as IsIncident", ", UsedInTypeSPSActivityTypeTicket as TicketEoid" +
", UsedInTypeSPSActivityTypeIncident as IncidentEoid",
filter); filter);
if (tbl?.Rows == null || tbl.Rows.Count == 0) if (tbl?.Rows == null || tbl.Rows.Count == 0)
@@ -596,6 +599,13 @@ namespace C4IT.F4SD
if (ticketId == Guid.Empty) if (ticketId == Guid.Empty)
continue; continue;
var ticketEoid = getGuidFromObject(row["TicketEoid"]);
var incidentEoid = getGuidFromObject(row["IncidentEoid"]);
var isIncident = incidentEoid != Guid.Empty;
var activityType = isIncident
? "SPSActivityTypeIncident"
: (ticketEoid != Guid.Empty ? "SPSActivityTypeTicket" : null);
entries.Add(new TicketOverviewEntry entries.Add(new TicketOverviewEntry
{ {
TicketId = ticketId, TicketId = ticketId,
@@ -613,7 +623,8 @@ namespace C4IT.F4SD
NewInformationReceived = GetBoolValue(row["NewInformationReceived"]), NewInformationReceived = GetBoolValue(row["NewInformationReceived"]),
ReactionTimeEscalated = GetBoolValue(row["ReactionTimeEscalated"]), ReactionTimeEscalated = GetBoolValue(row["ReactionTimeEscalated"]),
SolutionTimeEscalated = GetBoolValue(row["SolutionTimeEscalated"]), SolutionTimeEscalated = GetBoolValue(row["SolutionTimeEscalated"]),
IsIncident = row["IsIncident"] != DBNull.Value IsIncident = isIncident,
ActivityType = activityType
}); });
} }