Request all ticket overview keys in Postman
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@@ -109,18 +109,22 @@
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"key": "scope",
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"value": "personal"
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},
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{
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"key": "overviewKey",
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"value": "open"
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},
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{
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"key": "overviewKey",
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"value": "TicketsNew"
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},
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{
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"key": "overviewRelationExpectedCount",
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"value": "0"
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},
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{
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"key": "overviewKeys",
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{
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"key": "overviewKeys",
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"value": "TicketsNew,TicketsActive,TicketsCritical,TicketsNewInfo,IncidentNew,IncidentActive,IncidentCritical,IncidentNewInfo,ServiceRequestsNew,ServiceRequestsActive,ServiceRequestsCritical,ServiceRequestsNewInfo,UnassignedTickets,UnassignedTicketsCritical"
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},
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},
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{
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"key": "overviewKeysJson",
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"value": "[\"TicketsNew\",\"TicketsActive\",\"TicketsCritical\",\"TicketsNewInfo\",\"IncidentNew\",\"IncidentActive\",\"IncidentCritical\",\"IncidentNewInfo\",\"ServiceRequestsNew\",\"ServiceRequestsActive\",\"ServiceRequestsCritical\",\"ServiceRequestsNewInfo\",\"UnassignedTickets\",\"UnassignedTicketsCritical\"]"
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},
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{
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"key": "queueOption",
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"value": "0"
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@@ -698,7 +702,7 @@
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],
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"body": {
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"mode": "raw",
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"raw": "{\r\n \"Sid\": \"{{sid}}\",\r\n \"RoleGuids\": [\r\n \"{{roleGuid}}\"\r\n ],\r\n \"Keys\": [\r\n \"open\",\r\n \"overdue\"\r\n ],\r\n \"QueueOption\": {{queueOption}},\r\n \"Queues\": \"{{queues}}\"\r\n}"
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"raw": "{\r\n \"Sid\": \"{{sid}}\",\r\n \"RoleGuids\": [\r\n \"{{roleGuid}}\"\r\n ],\r\n \"Keys\": {{overviewKeysJson}},\r\n \"QueueOption\": {{queueOption}},\r\n \"Queues\": \"{{queues}}\"\r\n}"
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},
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"url": {
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"raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsByRoles",
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@@ -980,7 +984,7 @@
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],
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"body": {
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"mode": "raw",
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"raw": "{\r\n \"userId\": \"{{userId}}\",\r\n \"RoleGuids\": [\"{{roleGuid}}\"],\r\n \"Keys\": [\"TicketsNew\", \"TicketsActive\"],\r\n \"QueueOption\": {{queueOption}},\r\n \"Queues\": \"{{queues}}\"\r\n}"
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"raw": "{\r\n \"userId\": \"{{userId}}\",\r\n \"RoleGuids\": [\"{{roleGuid}}\"],\r\n \"Keys\": {{overviewKeysJson}},\r\n \"QueueOption\": {{queueOption}},\r\n \"Queues\": \"{{queues}}\"\r\n}"
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},
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"url": {
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"raw": "{{baseUrl}}/api/c4itf4sdwebapi/getTicketOverviewCountsByRolesForUser",
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@@ -1067,7 +1071,7 @@
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],
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"body": {
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"mode": "raw",
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"raw": "{\r\n \"UserId\": \"{{userId}}\",\r\n \"Scope\": \"{{scope}}\",\r\n \"Keys\": [\"TicketsNew\", \"TicketsActive\"],\r\n \"Filters\": { \"Filters\": [] }\r\n}"
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"raw": "{\r\n \"UserId\": \"{{userId}}\",\r\n \"Scope\": \"{{scope}}\",\r\n \"Keys\": {{overviewKeysJson}},\r\n \"Filters\": { \"Filters\": [] }\r\n}"
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},
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"url": {
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"raw": "{{baseUrl}}/api/c4itf4sdwebapi/v2/getTicketOverviewCounts",
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