Meik/C4IT-F4SD-M42WebApi
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

aktueller Status

Browse Source
This commit is contained in:
Meik
2026-02-05 11:21:29 +01:00
parent 654f6301c9
commit 2b8100f8db
1 changed files with 46 additions and 4 deletions
Download Patch File Download Diff File Expand all files Collapse all files

50
F4SDM42WebApi/F4SDHelperService.cs
View File

@@ -584,7 +584,12 @@ namespace C4IT.F4SD
", ReactionTimeEscalated" +
", SolutionTimeEscalated" +
", UsedInTypeSPSActivityTypeTicket as TicketEoid" +
", UsedInTypeSPSActivityTypeIncident as IncidentEoid",
", UsedInTypeSPSActivityTypeIncident as IncidentEoid" +
", UsedInTypeSPSActivityTypeAlert as AlertEoid" +
", UsedInTypeSPSActivityTypeGroupTicket as ProblemEoid" +
", UsedInTypeSPSActivityTypeServiceRequest as ServiceRequestEoid" +
", UsedInTypeSPSActivityTypeBase as TaskEoid" +
", UsedInTypeSVMChangeRequestType as ChangeEoid",
filter);
if (tbl?.Rows == null || tbl.Rows.Count == 0)
@@ -599,10 +604,20 @@ namespace C4IT.F4SD
var ticketEoid = getGuidFromObject(row["TicketEoid"]);
var incidentEoid = getGuidFromObject(row["IncidentEoid"]);
var alertEoid = getGuidFromObject(row["AlertEoid"]);
var problemEoid = getGuidFromObject(row["ProblemEoid"]);
var serviceRequestEoid = getGuidFromObject(row["ServiceRequestEoid"]);
var taskEoid = getGuidFromObject(row["TaskEoid"]);
var changeEoid = getGuidFromObject(row["ChangeEoid"]);
var isIncident = incidentEoid != Guid.Empty;
var activityType = isIncident
? "SPSActivityTypeIncident"
: (ticketEoid != Guid.Empty ? "SPSActivityTypeTicket" : null);
var activityType = ResolveTicketOverviewActivityType(
ticketEoid,
incidentEoid,
alertEoid,
problemEoid,
serviceRequestEoid,
taskEoid,
changeEoid);
entries.Add(new TicketOverviewEntry
{
@@ -639,6 +654,33 @@ namespace C4IT.F4SD
}
}
private static string ResolveTicketOverviewActivityType(
Guid ticketEoid,
Guid incidentEoid,
Guid alertEoid,
Guid problemEoid,
Guid serviceRequestEoid,
Guid taskEoid,
Guid changeEoid)
{
if (incidentEoid != Guid.Empty)
return "SPSActivityTypeIncident";
if (ticketEoid != Guid.Empty)
return "SPSActivityTypeTicket";
if (alertEoid != Guid.Empty)
return "SPSActivityTypeAlert";
if (problemEoid != Guid.Empty)
return "SPSActivityTypeGroupTicket";
if (serviceRequestEoid != Guid.Empty)
return "SPSActivityTypeServiceRequest";
if (taskEoid != Guid.Empty)
return "SPSActivityTypeBase";
if (changeEoid != Guid.Empty)
return "SVMChangeRequestType";
return null;
}
private async Task<string> BuildTicketOverviewFilterAsync(
string sid,
bool useRoleScope,