87 lines
4.3 KiB
C#
87 lines
4.3 KiB
C#
using C4IT.DataHistoryProvider;
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using C4IT.FASD.Base;
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using C4IT.Logging;
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using System;
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using System.Reflection;
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using System.Threading;
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using System.Threading.Tasks;
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using System.Web.Http;
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using static C4IT.Logging.cLogManager;
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namespace F4SDwebService.Controllers.Matrix42
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{
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public class Matrix42TicketFinalizationController : ApiController
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{
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[HttpPost]
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[Route("api/Matrix42/TicketFinalization")]
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public async Task<IHttpActionResult> Matrix42TicketFinalization([FromBody] cApiM42Ticket jsonRequest)
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{
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MethodBase CM = null; if (cLogManager.DefaultLogger.IsDebug) { CM = MethodBase.GetCurrentMethod(); LogMethodBegin(CM); }
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var requestInfo = new cF4sdWebRequestInfo("Matrix42TicketFinalization", jsonRequest?.Action?.ToString() + " + " + jsonRequest?.Ticket?.ToString() ?? "", cAuthentication.GetUserInfo(ActionContext));
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if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceStart(0, requestInfo.requestName, requestInfo.id, requestInfo.created); }
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var apiError = 0;
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try
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{
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if (jsonRequest == null)
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return BadRequest();
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if (string.Equals(jsonRequest.StatusIdValue, "Closed", StringComparison.InvariantCultureIgnoreCase))
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await WebApiApplication.Collector.M42WpmCollector.ReopenM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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string operationResult = null;
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switch (jsonRequest.Action)
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{
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case enumCloseCaseTicketStatus.Save:
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if (jsonRequest.Ticket == null || jsonRequest.Ticket.HasValue && jsonRequest.Ticket.Equals(Guid.Empty))
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operationResult = await WebApiApplication.Collector.M42WpmCollector.CreateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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else
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operationResult = await WebApiApplication.Collector.M42WpmCollector.UpdateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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break;
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case enumCloseCaseTicketStatus.Close:
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operationResult = await WebApiApplication.Collector.M42WpmCollector.CloseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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break;
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case enumCloseCaseTicketStatus.OnHold:
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operationResult = await WebApiApplication.Collector.M42WpmCollector.PauseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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break;
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case enumCloseCaseTicketStatus.Forward:
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operationResult = await WebApiApplication.Collector.M42WpmCollector.ForwardM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
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break;
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default:
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return BadRequest();
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}
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if (operationResult == null)
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return InternalServerError();
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var ticketId = jsonRequest.Ticket;
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if ((!ticketId.HasValue || ticketId.Value == Guid.Empty) && Guid.TryParse(operationResult, out var createdTicketId))
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ticketId = createdTicketId;
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if (!ticketId.HasValue || ticketId.Value == Guid.Empty)
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return InternalServerError();
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return Ok(new cTicketFinalizationResult
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{
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Success = true,
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TicketId = ticketId
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});
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}
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catch (Exception E)
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{
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apiError = E.HResult;
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LogException(E);
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}
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finally
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{
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if (WebApiApplication.Debug_apiTiming) WebApiApplication.SaveApiTimingEntry(requestInfo.requestName, requestInfo.id, requestInfo.created, apiError);
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if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceEnd(0, requestInfo.requestName, requestInfo.id, requestInfo.created, requestInfo.created, ErrorCode: apiError); }
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if (CM != null) LogMethodEnd(CM);
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}
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return BadRequest();
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}
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}
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}
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