using C4IT.DataHistoryProvider; using C4IT.FASD.Base; using C4IT.Logging; using System; using System.Reflection; using System.Threading; using System.Threading.Tasks; using System.Web.Http; using static C4IT.Logging.cLogManager; namespace F4SDwebService.Controllers.Matrix42 { public class Matrix42TicketFinalizationController : ApiController { [HttpPost] [Route("api/Matrix42/TicketFinalization")] public async Task Matrix42TicketFinalization([FromBody] cApiM42Ticket jsonRequest) { MethodBase CM = null; if (cLogManager.DefaultLogger.IsDebug) { CM = MethodBase.GetCurrentMethod(); LogMethodBegin(CM); } var requestInfo = new cF4sdWebRequestInfo("Matrix42TicketFinalization", jsonRequest.Action?.ToString() + " + " + jsonRequest.Ticket?.ToString() ?? "", cAuthentication.GetUserInfo(ActionContext)); if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceStart(0, requestInfo.requestName, requestInfo.id, requestInfo.created); } var apiError = 0; try { if (string.Equals(jsonRequest.StatusIdValue, "Closed", StringComparison.InvariantCultureIgnoreCase)) await WebApiApplication.Collector.M42WpmCollector.ReopenM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None); switch (jsonRequest.Action) { case enumCloseCaseTicketStatus.Save: if (jsonRequest.Ticket == null || jsonRequest.Ticket.HasValue && jsonRequest.Ticket.Equals(Guid.Empty)) return Ok(await WebApiApplication.Collector.M42WpmCollector.CreateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None)); else return Ok(await WebApiApplication.Collector.M42WpmCollector.UpdateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None)); case enumCloseCaseTicketStatus.Close: return Ok(await WebApiApplication.Collector.M42WpmCollector.CloseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None)); case enumCloseCaseTicketStatus.OnHold: return Ok(await WebApiApplication.Collector.M42WpmCollector.PauseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None)); case enumCloseCaseTicketStatus.Forward: return Ok(await WebApiApplication.Collector.M42WpmCollector.ForwardM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None)); default: break; } return Ok(jsonRequest); } catch (Exception E) { apiError = E.HResult; LogException(E); } finally { if (WebApiApplication.Debug_apiTiming) WebApiApplication.SaveApiTimingEntry(requestInfo.requestName, requestInfo.id, requestInfo.created, apiError); if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceEnd(0, requestInfo.requestName, requestInfo.id, requestInfo.created, requestInfo.created, ErrorCode: apiError); } if (CM != null) LogMethodEnd(CM); } return BadRequest(); } } }