diff --git a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
index 15e7965..2ab7a90 100644
--- a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
+++ b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
@@ -15,8 +15,8 @@
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
     <CompletitionPolicy Policy="Mandatory" Value="ifRequired" />
-    <UseSimplifiedCaseCompletionDialog Policy="Hidden" Value="false" />
-    <SimplifiedCaseCompletionTicketOpenMode Policy="Hidden" Value="Preview" />
+    <UseSimplifiedCaseCompletionDialog Policy="Mandatory" Value="false" />
+    <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
     <NotesMandatory Policy="Mandatory" Value="true" />
     <ShowOverview Policy="Mandatory" Value="false" />
     <TicketProcessing Policy="Mandatory" Value="extern">
diff --git a/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs b/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
index 05d1632..b991f27 100644
--- a/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
+++ b/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
@@ -475,12 +475,12 @@ namespace C4IT.DataHistoryProvider
                 RetVal |= DoXmlInsertElement(XmlRoot
                      , "TicketConfiguration"
                      , "UseSimplifiedCaseCompletionDialog"
-                     , "<UseSimplifiedCaseCompletionDialog Policy=\"Hidden\" Value=\"false\" />"
+                     , "<UseSimplifiedCaseCompletionDialog Policy=\"Mandatory\" Value=\"false\" />"
                      );
                 RetVal |= DoXmlInsertElement(XmlRoot
                      , "TicketConfiguration"
                      , "SimplifiedCaseCompletionTicketOpenMode"
-                     , $"<SimplifiedCaseCompletionTicketOpenMode Policy=\"Hidden\" Value=\"{enumTicketExternalOpenMode.Preview}\" />"
+                     , $"<SimplifiedCaseCompletionTicketOpenMode Policy=\"Default\" Value=\"{enumTicketExternalOpenMode.Preview}\" />"
                      );
                 RetVal |= DoXmlInsertElement(XmlRoot
                      , "TicketConfiguration"
diff --git a/F4SDwebService/Config/F4SD-Global-Configuration.xml b/F4SDwebService/Config/F4SD-Global-Configuration.xml
index 15e7965..2ab7a90 100644
--- a/F4SDwebService/Config/F4SD-Global-Configuration.xml
+++ b/F4SDwebService/Config/F4SD-Global-Configuration.xml
@@ -15,8 +15,8 @@
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
     <CompletitionPolicy Policy="Mandatory" Value="ifRequired" />
-    <UseSimplifiedCaseCompletionDialog Policy="Hidden" Value="false" />
-    <SimplifiedCaseCompletionTicketOpenMode Policy="Hidden" Value="Preview" />
+    <UseSimplifiedCaseCompletionDialog Policy="Mandatory" Value="false" />
+    <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
     <NotesMandatory Policy="Mandatory" Value="true" />
     <ShowOverview Policy="Mandatory" Value="false" />
     <TicketProcessing Policy="Mandatory" Value="extern">
diff --git a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
index 15e7965..2ab7a90 100644
--- a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
+++ b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
@@ -15,8 +15,8 @@
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
     <CompletitionPolicy Policy="Mandatory" Value="ifRequired" />
-    <UseSimplifiedCaseCompletionDialog Policy="Hidden" Value="false" />
-    <SimplifiedCaseCompletionTicketOpenMode Policy="Hidden" Value="Preview" />
+    <UseSimplifiedCaseCompletionDialog Policy="Mandatory" Value="false" />
+    <SimplifiedCaseCompletionTicketOpenMode Policy="Default" Value="Preview" />
     <NotesMandatory Policy="Mandatory" Value="true" />
     <ShowOverview Policy="Mandatory" Value="false" />
     <TicketProcessing Policy="Mandatory" Value="extern">