diff --git a/C4IT_DataHistoryProvider_Base/Publish/F4SD-Cockpit-Server.dll b/C4IT_DataHistoryProvider_Base/Publish/F4SD-Cockpit-Server.dll
index 535d184..d9dde74 100644
Binary files a/C4IT_DataHistoryProvider_Base/Publish/F4SD-Cockpit-Server.dll and b/C4IT_DataHistoryProvider_Base/Publish/F4SD-Cockpit-Server.dll differ
diff --git a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
index 87e4354..47aa071 100644
--- a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
+++ b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xml
@@ -14,10 +14,12 @@
 
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
-    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
-    <NotesMandatory Policy="Mandatory" Value="true" />
-    <ShowOverview Policy="Mandatory" Value="false" />
-    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
-    <OverviewPollingRole Policy="Mandatory" Value="5" />
-  </TicketConfiguration>
-</F4SD-Global-Configuration>
+    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
+    <NotesMandatory Policy="Mandatory" Value="true" />
+    <ShowOverview Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenTicketsExternally Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenIncidentsExternally Policy="Mandatory" Value="false" />
+    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
+    <OverviewPollingRole Policy="Mandatory" Value="5" />
+  </TicketConfiguration>
+</F4SD-Global-Configuration>
diff --git a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xsd b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xsd
index 714c85f..0759e9e 100644
--- a/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xsd
+++ b/C4IT_DataHistoryProvider_Test/Config/F4SD-Global-Configuration.xsd
@@ -124,18 +124,32 @@
             </xs:complexContent>
           </xs:complexType>
         </xs:element>
-        <xs:element name="ShowOverview" minOccurs="0" maxOccurs="1">
-          <xs:complexType>
-            <xs:complexContent>
-              <xs:extension base="BoolNode"></xs:extension>
-            </xs:complexContent>
-          </xs:complexType>
-        </xs:element>
-        <xs:element name="OverviewPollingPersonal" minOccurs="0" maxOccurs="1">
-          <xs:complexType>
-            <xs:complexContent>
-              <xs:extension base="PolicyNode">
-                <xs:attribute name="Value" type="xs:positiveInteger" use="required"/>
+        <xs:element name="ShowOverview" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="TicketOverviewOpenTicketsExternally" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="TicketOverviewOpenIncidentsExternally" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="OverviewPollingPersonal" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="PolicyNode">
+                <xs:attribute name="Value" type="xs:positiveInteger" use="required"/>
               </xs:extension>
             </xs:complexContent>
           </xs:complexType>
diff --git a/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs b/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
index 859f00d..bb8ca18 100644
--- a/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
+++ b/F4SD-Cockpit-ServerCore/DataHistoryConfigGolabalParameters.cs
@@ -288,16 +288,26 @@ namespace C4IT.DataHistoryProvider
                      , "NotesMandatory"
                      , "<NotesMandatory Policy=\"Hidden\" Value=\"false\" />"
                      );
-                RetVal |= DoXmlInsertElement(XmlRoot
-                     , "TicketConfiguration"
-                     , "ShowOverview"
-                     , "<ShowOverview Policy=\"Hidden\" Value=\"true\" />"
-                     );
-                RetVal |= DoXmlInsertElement(XmlRoot
-                     , "TicketConfiguration"
-                     , "OverviewPollingPersonal"
-                     , $"<OverviewPollingPersonal Policy=\"Hidden\" Value=\"{cF4sdTicketConfig.DefaultOverviewPollingPersonal}\" />"
-                     );
+                RetVal |= DoXmlInsertElement(XmlRoot
+                     , "TicketConfiguration"
+                     , "ShowOverview"
+                     , "<ShowOverview Policy=\"Hidden\" Value=\"true\" />"
+                     );
+                RetVal |= DoXmlInsertElement(XmlRoot
+                     , "TicketConfiguration"
+                     , "TicketOverviewOpenTicketsExternally"
+                     , "<TicketOverviewOpenTicketsExternally Policy=\"Hidden\" Value=\"false\" />"
+                     );
+                RetVal |= DoXmlInsertElement(XmlRoot
+                     , "TicketConfiguration"
+                     , "TicketOverviewOpenIncidentsExternally"
+                     , "<TicketOverviewOpenIncidentsExternally Policy=\"Hidden\" Value=\"false\" />"
+                     );
+                RetVal |= DoXmlInsertElement(XmlRoot
+                     , "TicketConfiguration"
+                     , "OverviewPollingPersonal"
+                     , $"<OverviewPollingPersonal Policy=\"Hidden\" Value=\"{cF4sdTicketConfig.DefaultOverviewPollingPersonal}\" />"
+                     );
                 RetVal |= DoXmlInsertElement(XmlRoot
                      , "TicketConfiguration"
                      , "OverviewPollingRole"
diff --git a/F4SDwebService/Config/F4SD-Global-Configuration.xml b/F4SDwebService/Config/F4SD-Global-Configuration.xml
index 87e4354..47aa071 100644
--- a/F4SDwebService/Config/F4SD-Global-Configuration.xml
+++ b/F4SDwebService/Config/F4SD-Global-Configuration.xml
@@ -14,10 +14,12 @@
 
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
-    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
-    <NotesMandatory Policy="Mandatory" Value="true" />
-    <ShowOverview Policy="Mandatory" Value="false" />
-    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
-    <OverviewPollingRole Policy="Mandatory" Value="5" />
-  </TicketConfiguration>
-</F4SD-Global-Configuration>
+    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
+    <NotesMandatory Policy="Mandatory" Value="true" />
+    <ShowOverview Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenTicketsExternally Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenIncidentsExternally Policy="Mandatory" Value="false" />
+    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
+    <OverviewPollingRole Policy="Mandatory" Value="5" />
+  </TicketConfiguration>
+</F4SD-Global-Configuration>
diff --git a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
index 87e4354..47aa071 100644
--- a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
+++ b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xml
@@ -14,10 +14,12 @@
 
   <TicketConfiguration>
     <DisableAutomaticTimeTracking Policy="Mandatory" Value="true" />
-    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
-    <NotesMandatory Policy="Mandatory" Value="true" />
-    <ShowOverview Policy="Mandatory" Value="false" />
-    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
-    <OverviewPollingRole Policy="Mandatory" Value="5" />
-  </TicketConfiguration>
-</F4SD-Global-Configuration>
+    <CompletitionPolicy Policy="Mandatory" Value="IfRequired" />
+    <NotesMandatory Policy="Mandatory" Value="true" />
+    <ShowOverview Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenTicketsExternally Policy="Mandatory" Value="false" />
+    <TicketOverviewOpenIncidentsExternally Policy="Mandatory" Value="false" />
+    <OverviewPollingPersonal Policy="Mandatory" Value="10" />
+    <OverviewPollingRole Policy="Mandatory" Value="5" />
+  </TicketConfiguration>
+</F4SD-Global-Configuration>
diff --git a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xsd b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xsd
index 714c85f..0759e9e 100644
--- a/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xsd
+++ b/F4SDwebService/Publish/Config/F4SD-Global-Configuration.xsd
@@ -124,18 +124,32 @@
             </xs:complexContent>
           </xs:complexType>
         </xs:element>
-        <xs:element name="ShowOverview" minOccurs="0" maxOccurs="1">
-          <xs:complexType>
-            <xs:complexContent>
-              <xs:extension base="BoolNode"></xs:extension>
-            </xs:complexContent>
-          </xs:complexType>
-        </xs:element>
-        <xs:element name="OverviewPollingPersonal" minOccurs="0" maxOccurs="1">
-          <xs:complexType>
-            <xs:complexContent>
-              <xs:extension base="PolicyNode">
-                <xs:attribute name="Value" type="xs:positiveInteger" use="required"/>
+        <xs:element name="ShowOverview" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="TicketOverviewOpenTicketsExternally" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="TicketOverviewOpenIncidentsExternally" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="BoolNode"></xs:extension>
+            </xs:complexContent>
+          </xs:complexType>
+        </xs:element>
+        <xs:element name="OverviewPollingPersonal" minOccurs="0" maxOccurs="1">
+          <xs:complexType>
+            <xs:complexContent>
+              <xs:extension base="PolicyNode">
+                <xs:attribute name="Value" type="xs:positiveInteger" use="required"/>
               </xs:extension>
             </xs:complexContent>
           </xs:complexType>