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Meik
2025-11-11 11:12:05 +01:00
commit 69e2cda8cd
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F4SDwebService/Controllers/Matrix42/Matrix42TicketFinalization.cs Normal file
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using C4IT.DataHistoryProvider;
using C4IT.FASD.Base;
using C4IT.Logging;
using System;
using System.Reflection;
using System.Threading;
using System.Threading.Tasks;
using System.Web.Http;
using static C4IT.Logging.cLogManager;
namespace F4SDwebService.Controllers.Matrix42
{
public class Matrix42TicketFinalizationController : ApiController
{
[HttpPost]
[Route("api/Matrix42/TicketFinalization")]
public async Task<IHttpActionResult> Matrix42TicketFinalization([FromBody] cApiM42Ticket jsonRequest)
{
MethodBase CM = null; if (cLogManager.DefaultLogger.IsDebug) { CM = MethodBase.GetCurrentMethod(); LogMethodBegin(CM); }
var requestInfo = new cF4sdWebRequestInfo("Matrix42TicketFinalization", jsonRequest.Action?.ToString() + " + " + jsonRequest.Ticket?.ToString() ?? "", cAuthentication.GetUserInfo(ActionContext));
if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceStart(0, requestInfo.requestName, requestInfo.id, requestInfo.created); }
var apiError = 0;
try
{
if (string.Equals(jsonRequest.StatusIdValue, "Closed", StringComparison.InvariantCultureIgnoreCase))
await WebApiApplication.Collector.M42WpmCollector.ReopenM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None);
switch (jsonRequest.Action)
{
case enumCloseCaseTicketStatus.Save:
if (jsonRequest.Ticket == null || jsonRequest.Ticket.HasValue && jsonRequest.Ticket.Equals(Guid.Empty))
return Ok(await WebApiApplication.Collector.M42WpmCollector.CreateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None));
else
return Ok(await WebApiApplication.Collector.M42WpmCollector.UpdateM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None));
case enumCloseCaseTicketStatus.Close:
return Ok(await WebApiApplication.Collector.M42WpmCollector.CloseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None));
case enumCloseCaseTicketStatus.OnHold:
return Ok(await WebApiApplication.Collector.M42WpmCollector.PauseM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None));
case enumCloseCaseTicketStatus.Forward:
return Ok(await WebApiApplication.Collector.M42WpmCollector.ForwardM42TicketAsync(jsonRequest, requestInfo, 1, CancellationToken.None));
default: break;
}
return Ok(jsonRequest);
}
catch (Exception E)
{
apiError = E.HResult;
LogException(E);
}
finally
{
if (WebApiApplication.Debug_apiTiming) WebApiApplication.SaveApiTimingEntry(requestInfo.requestName, requestInfo.id, requestInfo.created, apiError);
if (cPerformanceLogger.IsActive && requestInfo != null) { cPerformanceLogger.LogPerformanceEnd(0, requestInfo.requestName, requestInfo.id, requestInfo.created, requestInfo.created, ErrorCode: apiError); }
if (CM != null) LogMethodEnd(CM);
}
return BadRequest();
}
}
}