4819 lines
101 KiB
JSON
4819 lines
101 KiB
JSON
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"Tickets": [
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"Asset": "C4-TT007",
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"CreationDaysSinceNow": 0.0,
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"CreationDate": "2024-09-06T09:41:02.737569+02:00",
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"Description": "Hallo Liebe IT,\nich kann seit ein paar Tagen nicht mehr drucken, k\u00f6nnt ihr mir helfen?\nDanke, \nTimo",
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"DescriptionHtml": "<p>Hallo Liebe IT,</p> <p>ich kann seit ein paar Tagen nicht mehr drucken, könnt ihr mir helfen?</p> <p>Danke, </p> <p>Timo</p>",
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"Priority": 2,
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"Header": "R\u00fcckfrage",
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"CreatedBy": "Vogel, Viktor",
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"Description": "E-Mail gesendet von Vogel, Viktor.",
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{
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"Header": "Angehalten",
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"CreatedBy": "Vogel, Viktor",
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"Description": "Angehalten von Vogel, Viktor.",
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"DescriptionHtml": null,
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{
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"CreatedBy": "Vogel, Viktor",
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"Description": "Kommentiert von Ticket, Timo.",
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"IsVisibleForUser": true
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}
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],
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"Id": "cb243407-4f65-c2dd-67a5-08daaa948c75",
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|
"Name": "INC00474",
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|
"Summary": "Kann nicht mehr drucken",
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|
"Status": 4
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|
},
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|
{
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|
"AffectedUser": "Ticket, Timo",
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|
"Asset": "C4-TT007",
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|
"ClosingDate": "2024-09-07T09:41:02.8347313+02:00",
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"CreationSource": 2,
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"Description": "Leider habe ich mein Passwort 3 mal falsch eingegeben und nun ist mein Rechner gesperrt. Bitte darum dieses zur\u00fcck zu setzen.",
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|
"DescriptionHtml": "<p>Passwort wurde vergessen, muss zurück gesetzt werden.</p>",
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|
|
"Header": "Passwort zur\u00fcckgesetzt",
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"CreatedBy": "Vogel, Viktor",
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"Description": "Ihr Passwort wurde zur\u00fcck gesetzt.",
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{
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"Header": "Ticket geschlossen",
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"CreatedBy": "Vogel, Viktor",
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"Description": "Problem wurde gel\u00f6st und Ticket geschlossen.",
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"DescriptionHtml": null,
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}
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],
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"Id": "74302268-f85f-c608-9bc1-08daaa96b8cd",
|
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"Name": "TCK00192",
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"Summary": "Passwort muss zur\u00fcckgesetzt werden",
|
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"Status": 4
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},
|
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{
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|
"AffectedUser": "Ticket, Timo",
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"Asset": "C4-TT007",
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"CreationSource": 1,
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"Description": "Hallo IT,\nmeine Kollegen haben im Onedrive Dateien hochgeladen und ich kann sie nicht finden :( es hat sich seit Tagen nicht mehr synchronisiert. Bitte schaut euch das mal an. \nGr\u00fc\u00dfe,\nEuer Timo",
|
|
"DescriptionHtml": "<p>Hallo IT,</p> <p>meine Kollegen haben im Onedrive Dateien hochgeladen und ich kann sie nicht finden :( es hat sich seit Tagen nicht mehr synchronisiert. Bitte schaut euch das mal an.</p> <p>Grüße,<br>Euer Timo</p>",
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|
"Priority": 3,
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"Category": "Malfunction",
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"CreationDaysSinceNow": 1.0,
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"CreationDate": "2024-09-05T09:41:03.0389113+02:00",
|
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"Header": "Ticket erstellt",
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|
"CreatedBy": "Ticket, Timo",
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"Description": "Erstellt von Ticket, Timo",
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"DescriptionHtml": null,
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"IsVisibleForUser": true
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{
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"CreationDate": "2024-09-05T09:41:03.0545381+02:00",
|
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"Header": "Reaktionszeitpunkt eskaliert",
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|
"CreatedBy": "Vogel, Viktor",
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"Description": "Der Reaktionszeitpunkt des Tickets ist eskaliert.",
|
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"DescriptionHtml": null,
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"IsVisibleForUser": false
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},
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{
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"CreationDaysSinceNow": 0.0,
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"CreationDate": "2024-09-06T09:41:03.0701629+02:00",
|
|
"Header": "L\u00f6sungszeitpunkt eskaliert",
|
|
"CreatedBy": "Vogel, Viktor",
|
|
"Description": "Der L\u00f6sungszeitpunkt des Tickets ist eskaliert.",
|
|
"DescriptionHtml": null,
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"IsVisibleForUser": false
|
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}
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],
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"Id": "2e9cb83d-ecb7-c93b-e8e4-08daaa97265f",
|
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"Name": "TCK00186",
|
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"Summary": "Mein OneDrive synchronisiert nicht mehr",
|
|
"Status": 2
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}
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]
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}
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