using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using C4IT.FASD.Base;

namespace FasdCockpitCommunicationDemo
{
    public class cF4SDTicketSummary
    {
        public Guid Id { get; set; }
        public string Name { get; set; }
        public string Summary { get; set; }
        public enumTicketStatus Status { get; set; }
    }

    public class cF4SDTicket : cF4SDTicketSummary
    {
        public enum enumTicketCreationSource
        {
            Unknown = -1,
            Portal = 0,
            Mail = 1,
            Phone = 2,
            F4SD = 3
        }

        public class cTicketJournalItem
        {
            public double CreationDaysSinceNow { get; set; }
            public DateTime CreationDate { get; set; }
            public string Header { get; set; }
            public string CreatedBy { get; set; }
            public string Description { get; set; }
            public string DescriptionHtml { get; set; }
            public bool IsVisibleForUser { get; set; }
        }

        public string AffectedUser { get; set; }
        public string Asset { get; set; }
        public double CreationDaysSinceNow { get; set; }
        public DateTime CreationDate { get; set; }
        public double? ClosingDaysSinceNow { get; set; }
        public DateTime? ClosingDate { get; set; }
        public enumTicketCreationSource CreationSource { get; set; }

        public string Description { get; set; }
        public string DescriptionHtml { get; set; }
        public int Priority { get; set; }
        public string Category { get; set; } //todo: replace with tree structure
        public string Solution { get; set; }
        public string SolutionHtml { get; set; }
        public Dictionary<string, string> DirectLinks { get; set; }

        public List<cTicketJournalItem> JournalItems { get; set; }

    }
}