Add simplified ticket completion flow

FasdCockpitBase/FasdCockpitCommunicationBase.cs

@@ -90,6 +90,29 @@ namespace C4IT.FASD.Cockpit.Communication
         public abstract Task<bool> UpdateHealthcardTableData(cF4SDWriteParameters dataParameter);
         public abstract Task<bool> Matrix42TicketFinalization(cApiM42Ticket ticketData);
 
+        public virtual async Task<cTicketFinalizationResult> FinalizeTicketAsync(cApiM42Ticket ticketData)
+        {
+            var success = await Matrix42TicketFinalization(ticketData);
+            var ticketId = ticketData?.Ticket;
+            if (ticketId == Guid.Empty)
+                ticketId = null;
+
+            return new cTicketFinalizationResult
+            {
+                Success = success,
+                TicketId = ticketId
+            };
+        }
+
+        public virtual Task<cTicketExternalLinkResult> GetTicketExternalLinkAsync(Guid ticketId, enumTicketExternalOpenMode mode)
+        {
+            return Task.FromResult(new cTicketExternalLinkResult
+            {
+                Success = false,
+                Mode = enumTicketExternalOpenMode.None
+            });
+        }
+
         public abstract Task<List<List<object>>> GetQuickActionHistory(string QuickActionName, int OrgId, int DeviceId, int? UserId);
 
         public abstract Task<bool> GetAgentApiAccessInfo();