aktueller Stand
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Meik
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using C4IT.FASD.Base;
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using C4IT.FASD.Cockpit.Communication;
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using FasdDesktopUi.Basics.CustomEvents;
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using FasdDesktopUi.Basics.Models;
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using FasdDesktopUi.Pages.DetailsPage.Models;
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using System.Threading.Tasks;
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using static C4IT.Logging.cLogManager;
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namespace FasdDesktopUi.Basics.Services.SupportCase.Controllers
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{
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/// <summary>
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/// Used to manage the <see cref="ISupportCase"/> for the UI via the <see cref="SupportCaseProcessor"/>"
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/// </summary>
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public class SupportCaseController
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{
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private SupportCaseProcessor _supportCaseProcessor;
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private cF4sdApiSearchResultRelation _focusedRelation;
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private readonly Dictionary<enumFasdInformationClass, cF4sdApiSearchResultRelation> _selectedRelations = new Dictionary<enumFasdInformationClass, cF4sdApiSearchResultRelation>();
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private cHealthCard _selectedHealthcard = null;
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private bool _hasDirectionConnection = false;
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public cSupportCaseDataProvider SupportCaseDataProviderArtifact { get => _supportCaseProcessor?.SupportCaseDataProviderArtifact; }
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internal void SetSupportCaseProcessor(SupportCaseProcessor supportCaseProcessor, IEnumerable<cF4sdIdentityEntry> preselectedIdentities)
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{
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IEnumerable<cF4sdApiSearchResultRelation> preselectedRelations = GetPreselectedRelations(supportCaseProcessor.GetCaseRelations(), preselectedIdentities);
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ResetSelectedRelations(preselectedRelations);
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_hasDirectionConnection = false;
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if (_supportCaseProcessor != null)
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{
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_supportCaseProcessor.AvailableCaseRelationsAdded -= HandleAvailableCaseRelationsAdded;
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_supportCaseProcessor.CaseDataChanged -= HandleCaseDataChanged;
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_supportCaseProcessor.SupportCaseDataProviderArtifact.DirectConnectionHelper.DirectConnectionChanged -= HandleDirectConnectionChanged;
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}
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_supportCaseProcessor = supportCaseProcessor;
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_supportCaseProcessor.AvailableCaseRelationsAdded += HandleAvailableCaseRelationsAdded;
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_supportCaseProcessor.CaseDataChanged += HandleCaseDataChanged;
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_supportCaseProcessor.SupportCaseDataProviderArtifact.DirectConnectionHelper.DirectConnectionChanged += HandleDirectConnectionChanged;
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}
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private IEnumerable<cF4sdApiSearchResultRelation> GetPreselectedRelations
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(ILookup<enumFasdInformationClass, cF4sdApiSearchResultRelation> loadedRelations, IEnumerable<cF4sdIdentityEntry> preselectedIdentities)
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{
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List<cF4sdApiSearchResultRelation> preselectedRelations = new List<cF4sdApiSearchResultRelation>();
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foreach (var relationType in loadedRelations)
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{
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foreach (var relation in relationType)
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{
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if (relation.Identities.All(ri => preselectedIdentities.Any(i => i.Id == ri.Id)))
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preselectedRelations.Add(relation);
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}
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}
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return preselectedRelations;
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}
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private void ResetSelectedRelations(IEnumerable<cF4sdApiSearchResultRelation> preselectedRelations)
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{
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try
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{
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_selectedRelations.Clear();
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if (preselectedRelations is null)
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return;
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foreach (var relation in preselectedRelations)
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{
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_selectedRelations[cF4sdIdentityEntry.GetFromSearchResult(relation.Type)] = relation;
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}
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}
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catch (Exception ex)
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{
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LogException(ex);
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}
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}
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private void HandleAvailableCaseRelationsAdded(object sender, RelationEventArgs e)
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=> AvailableCaseRelationsAdded?.Invoke(this, e);
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private void HandleCaseDataChanged(object sender, SupportCaseDataEventArgs e)
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{
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CaseDataChanged?.Invoke(this, e);
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_ = Task.Run(async () =>
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{
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await UpdateStatusOfSelectedRelations();
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if (!_hasDirectionConnection)
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await SupportCaseDataProviderArtifact.DirectConnectionHelper.DirectConnectionStartAsync();
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});
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}
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private void HandleDirectConnectionChanged(object sender, EventArgs e)
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{
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_hasDirectionConnection = SupportCaseDataProviderArtifact.DirectConnectionHelper.IsDirectConnectionActive;
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}
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/// <summary>
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/// Updates the currently for a support case relevant and shown relation.
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/// </summary>
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/// <remarks>Raises <see cref="FocusedRelationsChanged"/></remarks>
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internal void UpdateFocusedCaseRelation(cF4sdApiSearchResultRelation relation)
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{
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try
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{
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_selectedHealthcard = _supportCaseProcessor.GetHealthcardFor(relation);
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HashSet<string> requiredTables = cHealthCard.GetRequiredTables(_selectedHealthcard);
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_ = Task.Run(async () => await _supportCaseProcessor.LoadSupportCaseDataAsync(relation, requiredTables));
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List<enumFasdInformationClass> requiredInformationClasses = relation.Identities
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.Where(i => i.Class != enumFasdInformationClass.User)
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.Select(i => i.Class)
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.ToList();
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if (relation.Type == enumF4sdSearchResultClass.User)
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requiredInformationClasses = new List<enumFasdInformationClass>() { enumFasdInformationClass.User };
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if (requiredInformationClasses.Count == 0)
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requiredInformationClasses.Add(enumFasdInformationClass.User);
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SupportCaseDataProviderArtifact.HealthCardDataHelper.TrySetSelectedHealthcard(requiredInformationClasses);
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_focusedRelation = relation;
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if (!_selectedRelations.Values.Contains(relation))
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_hasDirectionConnection = false;
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_selectedRelations[cF4sdIdentityEntry.GetFromSearchResult(relation.Type)] = relation;
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_ = Task.Run(async () => await UpdateStatusOfSelectedRelations());
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var focusedRelations = new cF4sdApiSearchResultRelation[1] { _focusedRelation };
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FocusedRelationsChanged?.Invoke(this, new RelationEventArgs()
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{
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Relations = focusedRelations.ToLookup(r => cF4sdIdentityEntry.GetFromSearchResult(r.Type), r => r)
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});
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}
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catch (Exception ex)
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{
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LogException(ex);
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}
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}
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private async Task UpdateStatusOfSelectedRelations()
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{
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const string StatusString = "Status";
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try
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{
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int? agentUserId = null;
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int? agentDeviceId = null;
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// todo these values should not be recieved from the NamedParameters, instead from the relation it self
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if (SupportCaseDataProviderArtifact.NamedParameterEntries.TryGetValue("AgentUserId", out var userNamedParameter))
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{
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var value = userNamedParameter.GetValue();
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if (!string.IsNullOrWhiteSpace(value))
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agentUserId = int.Parse(value);
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}
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// todo these values should not be recieved from the NamedParameters, instead from the relation it self
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if (SupportCaseDataProviderArtifact.NamedParameterEntries.TryGetValue("AgentDeviceId", out var deviceNamedParameter))
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{
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var value = deviceNamedParameter.GetValue();
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if (!string.IsNullOrWhiteSpace(value))
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agentDeviceId = int.Parse(deviceNamedParameter.GetValue());
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}
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foreach (var relationEntry in _selectedRelations)
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{
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if (relationEntry.Value is null)
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continue;
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string statusValue = "Unknown";
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switch (relationEntry.Key)
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{
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case enumFasdInformationClass.Computer:
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if (!agentDeviceId.HasValue)
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continue;
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bool isDeviceOnline = await cFasdCockpitCommunicationBase.Instance.GetAgentOnlineStatus(agentDeviceId.Value);
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statusValue = isDeviceOnline ? "Online" : "Offline";
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break;
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case enumFasdInformationClass.User:
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if (!agentDeviceId.HasValue || !agentUserId.HasValue)
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continue;
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bool isUserOnline = await cFasdCockpitCommunicationBase.Instance.GetAgentOnlineStatus(agentDeviceId.Value, agentUserId.Value);
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statusValue = isUserOnline ? "Online" : "Offline";
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break;
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case enumFasdInformationClass.Ticket:
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case enumFasdInformationClass.VirtualSession:
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case enumFasdInformationClass.MobileDevice:
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default:
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continue;
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}
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if (relationEntry.Value.Infos is null)
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relationEntry.Value.Infos = new Dictionary<string, string>();
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relationEntry.Value.Infos[StatusString] = statusValue;
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}
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IEnumerable<cHeadingDataModel> newHeadingData = SupportCaseHeadingController.GetHeadingData(_selectedRelations);
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HeadingDataChanged?.Invoke(this, new HeadingDataEventArgs(newHeadingData));
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}
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catch (Exception ex)
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{
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LogException(ex);
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}
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}
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public async Task RefreshDataForCurrentlyFocusedRelationAsync()
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{
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await _supportCaseProcessor.UpdateLatestCaseDataFor(_focusedRelation);
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}
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public List<List<cWidgetValueModel>> GetWidgetData()
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=> _supportCaseProcessor.GetWidgetData(_focusedRelation);
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public cDetailsPageDataHistoryDataModel GetHistoryData()
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=> _supportCaseProcessor.GetHistoryData(_focusedRelation);
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public List<cContainerCollectionData> GetContainerData()
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=> _supportCaseProcessor.GetContainerData(_focusedRelation);
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public List<cMenuDataBase> GetMenuBarData()
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=> _supportCaseProcessor.GetMenuBarData(_focusedRelation);
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/// <summary>
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/// Raised when the currently for a support case relevant and shown relations have been updated.
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/// </summary>
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public event EventHandler<RelationEventArgs> FocusedRelationsChanged;
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/// <summary>
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/// Raised when newly available relations for a support case were added.
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/// </summary>
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public event EventHandler<RelationEventArgs> AvailableCaseRelationsAdded;
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/// <summary>
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/// Raised when the data set of a support case has changed.
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/// </summary>
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public event EventHandler<SupportCaseDataEventArgs> CaseDataChanged;
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public event EventHandler<HeadingDataEventArgs> HeadingDataChanged;
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}
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}
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