aktueller Stand

FasdDesktopUi/Pages/SearchPage/SearchPageView.xaml.cs

@@ -1035,73 +1035,7 @@ namespace FasdDesktopUi.Pages.SearchPage
 
         private bool TryOpenTicketOverviewRelationExternally(cF4sdApiSearchResultRelation relation)
         {
-            try
-            {
-                var ticketConfig = cFasdCockpitConfig.Instance?.Global?.TicketConfiguration;
-                if (ticketConfig == null)
-                    return false;
-
-                var isIncident = IsIncidentRelation(relation, out var activityType);
-                var openExternally = isIncident
-                    ? ticketConfig.OverviewOpenIncidentsExternally
-                    : ticketConfig.OverviewOpenTicketsExternally;
-
-                if (!openExternally)
-                    return false;
-
-                var url = BuildTicketOverviewDeepLink(relation.id, activityType, isIncident);
-                if (string.IsNullOrWhiteSpace(url))
-                    return false;
-
-                new cBrowsers().Start("default", url);
-                return true;
-            }
-            catch (Exception ex)
-            {
-                LogException(ex);
-            }
-
-            return false;
-        }
-
-        private static bool IsIncidentRelation(cF4sdApiSearchResultRelation relation, out string activityType)
-        {
-            activityType = null;
-
-            if (relation?.Infos != null && relation.Infos.TryGetValue("ActivityType", out var activityTypeValue))
-                activityType = activityTypeValue;
-
-            if (string.IsNullOrWhiteSpace(activityType))
-                return false;
-
-            return activityType.IndexOf("Incident", StringComparison.OrdinalIgnoreCase) >= 0;
-        }
-
-        private static string BuildTicketOverviewDeepLink(Guid ticketId, string activityType, bool isIncident)
-        {
-            if (ticketId == Guid.Empty)
-                return null;
-
-            var server = cCockpitConfiguration.Instance?.m42ServerConfiguration?.Server;
-            if (string.IsNullOrWhiteSpace(server))
-                return null;
-
-            var baseUrl = server.TrimEnd('/');
-            if (!baseUrl.StartsWith("http://", StringComparison.OrdinalIgnoreCase) &&
-                !baseUrl.StartsWith("https://", StringComparison.OrdinalIgnoreCase))
-            {
-                baseUrl = "https://" + baseUrl;
-            }
-            if (!baseUrl.EndsWith("/wm", StringComparison.OrdinalIgnoreCase))
-                baseUrl += "/wm";
-
-            if (string.IsNullOrWhiteSpace(activityType))
-                return null;
-
-            var viewOptionsJson = $"{{\"embedded\":false,\"objectId\":\"{ticketId}\",\"type\":\"{activityType}\",\"viewType\":\"preview\",\"archived\":0}}";
-            var viewOptionsEncoded = Uri.EscapeDataString(viewOptionsJson);
-
-            return $"{baseUrl}/app-ServiceDesk/?view-options={viewOptionsEncoded}";
+            return TicketDeepLinkHelper.TryOpenTicketRelationExternally(relation);
         }
 
         private Task RunTicketSearchAsync(string ticketName, Guid ticketId, string userName, string sids, bool suppressUi = false)