aktueller Stand

2026-02-05 13:49:54 +01:00
parent 7ba20b3aa6
commit 825ddf05d4
29 changed files with 60439 additions and 58884 deletions
--- a/FasdDesktopUi/Basics/Models/TicketOverviewModel.cs
+++ b/FasdDesktopUi/Basics/Models/TicketOverviewModel.cs
@@ -55,13 +55,27 @@ namespace FasdDesktopUi.Basics.Models
            set { if (_incidentCriticalSelected != value) { _incidentCriticalSelected = value; OnPropertyChanged(nameof(IncidentCriticalSelected)); } }
        }

-        private bool _incidentNewInfoSelected;
-        public bool IncidentNewInfoSelected
-        {
-            get => _incidentNewInfoSelected;
-            set { if (_incidentNewInfoSelected != value) { _incidentNewInfoSelected = value; OnPropertyChanged(nameof(IncidentNewInfoSelected)); } }
-        }
-
+        private bool _incidentNewInfoSelected;
+        public bool IncidentNewInfoSelected
+        {
+            get => _incidentNewInfoSelected;
+            set { if (_incidentNewInfoSelected != value) { _incidentNewInfoSelected = value; OnPropertyChanged(nameof(IncidentNewInfoSelected)); } }
+        }
+
+        private bool _unassignedTicketsSelected;
+        public bool UnassignedTicketsSelected
+        {
+            get => _unassignedTicketsSelected;
+            set { if (_unassignedTicketsSelected != value) { _unassignedTicketsSelected = value; OnPropertyChanged(nameof(UnassignedTicketsSelected)); } }
+        }
+
+        private bool _unassignedTicketsCriticalSelected;
+        public bool UnassignedTicketsCriticalSelected
+        {
+            get => _unassignedTicketsCriticalSelected;
+            set { if (_unassignedTicketsCriticalSelected != value) { _unassignedTicketsCriticalSelected = value; OnPropertyChanged(nameof(UnassignedTicketsCriticalSelected)); } }
+        }
+
        #endregion

        #region Highlight-Properties
@@ -86,9 +100,15 @@ namespace FasdDesktopUi.Basics.Models
        private bool _incidentCriticalHighlighted;
        public bool IncidentCriticalHighlighted { get => _incidentCriticalHighlighted; set { if (_incidentCriticalHighlighted != value) { _incidentCriticalHighlighted = value; OnPropertyChanged(nameof(IncidentCriticalHighlighted)); } } }

-        private bool _incidentNewInfoHighlighted;
-        public bool IncidentNewInfoHighlighted { get => _incidentNewInfoHighlighted; set { if (_incidentNewInfoHighlighted != value) { _incidentNewInfoHighlighted = value; OnPropertyChanged(nameof(IncidentNewInfoHighlighted)); } } }
-
+        private bool _incidentNewInfoHighlighted;
+        public bool IncidentNewInfoHighlighted { get => _incidentNewInfoHighlighted; set { if (_incidentNewInfoHighlighted != value) { _incidentNewInfoHighlighted = value; OnPropertyChanged(nameof(IncidentNewInfoHighlighted)); } } }
+
+        private bool _unassignedTicketsHighlighted;
+        public bool UnassignedTicketsHighlighted { get => _unassignedTicketsHighlighted; set { if (_unassignedTicketsHighlighted != value) { _unassignedTicketsHighlighted = value; OnPropertyChanged(nameof(UnassignedTicketsHighlighted)); } } }
+
+        private bool _unassignedTicketsCriticalHighlighted;
+        public bool UnassignedTicketsCriticalHighlighted { get => _unassignedTicketsCriticalHighlighted; set { if (_unassignedTicketsCriticalHighlighted != value) { _unassignedTicketsCriticalHighlighted = value; OnPropertyChanged(nameof(UnassignedTicketsCriticalHighlighted)); } } }
+
        #endregion

        #region Change Hint Properties
@@ -113,9 +133,15 @@ namespace FasdDesktopUi.Basics.Models
        private string _incidentCriticalChangeHint;
        public string IncidentCriticalChangeHint { get => _incidentCriticalChangeHint; set { if (_incidentCriticalChangeHint != value) { _incidentCriticalChangeHint = value; OnPropertyChanged(nameof(IncidentCriticalChangeHint)); } } }

-        private string _incidentNewInfoChangeHint;
-        public string IncidentNewInfoChangeHint { get => _incidentNewInfoChangeHint; set { if (_incidentNewInfoChangeHint != value) { _incidentNewInfoChangeHint = value; OnPropertyChanged(nameof(IncidentNewInfoChangeHint)); } } }
-
+        private string _incidentNewInfoChangeHint;
+        public string IncidentNewInfoChangeHint { get => _incidentNewInfoChangeHint; set { if (_incidentNewInfoChangeHint != value) { _incidentNewInfoChangeHint = value; OnPropertyChanged(nameof(IncidentNewInfoChangeHint)); } } }
+
+        private string _unassignedTicketsChangeHint;
+        public string UnassignedTicketsChangeHint { get => _unassignedTicketsChangeHint; set { if (_unassignedTicketsChangeHint != value) { _unassignedTicketsChangeHint = value; OnPropertyChanged(nameof(UnassignedTicketsChangeHint)); } } }
+
+        private string _unassignedTicketsCriticalChangeHint;
+        public string UnassignedTicketsCriticalChangeHint { get => _unassignedTicketsCriticalChangeHint; set { if (_unassignedTicketsCriticalChangeHint != value) { _unassignedTicketsCriticalChangeHint = value; OnPropertyChanged(nameof(UnassignedTicketsCriticalChangeHint)); } } }
+
        #endregion

        #region Ticket & Incident-Properties
@@ -143,9 +169,16 @@ namespace FasdDesktopUi.Basics.Models
        private int _incidentCritical;
        public int IncidentCritical { get => _incidentCritical; set { _incidentCritical = value; OnPropertyChanged(nameof(IncidentCritical)); } }

-        private int _incidentNewInfo;
-        public int IncidentNewInfo { get => _incidentNewInfo; set { _incidentNewInfo = value; OnPropertyChanged(nameof(IncidentNewInfo)); } }
-
+        private int _incidentNewInfo;
+        public int IncidentNewInfo { get => _incidentNewInfo; set { _incidentNewInfo = value; OnPropertyChanged(nameof(IncidentNewInfo)); } }
+
+        // Unassigned Ticket Properties
+        private int _unassignedTickets;
+        public int UnassignedTickets { get => _unassignedTickets; set { _unassignedTickets = value; OnPropertyChanged(nameof(UnassignedTickets)); } }
+
+        private int _unassignedTicketsCritical;
+        public int UnassignedTicketsCritical { get => _unassignedTicketsCritical; set { _unassignedTicketsCritical = value; OnPropertyChanged(nameof(UnassignedTicketsCritical)); } }
+
        public event PropertyChangedEventHandler PropertyChanged;
        protected void OnPropertyChanged(string propertyName) =>
            PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(propertyName));
@@ -162,9 +195,12 @@ namespace FasdDesktopUi.Basics.Models

            IncidentNewSelected = false;
            IncidentActiveSelected = false;
-            IncidentCriticalSelected = false;
-            IncidentNewInfoSelected = false;
-
+            IncidentCriticalSelected = false;
+            IncidentNewInfoSelected = false;
+
+            UnassignedTicketsSelected = false;
+            UnassignedTicketsCriticalSelected = false;
+
        }

        public void ResetHighlights()
@@ -175,20 +211,26 @@ namespace FasdDesktopUi.Basics.Models
            TicketsNewInfoHighlighted = false;

            IncidentNewHighlighted = false;
-            IncidentActiveHighlighted = false;
-            IncidentCriticalHighlighted = false;
-            IncidentNewInfoHighlighted = false;
-
+            IncidentActiveHighlighted = false;
+            IncidentCriticalHighlighted = false;
+            IncidentNewInfoHighlighted = false;
+
+            UnassignedTicketsHighlighted = false;
+            UnassignedTicketsCriticalHighlighted = false;
+
            TicketsNewChangeHint = null;
-            TicketsActiveChangeHint = null;
-            TicketsCriticalChangeHint = null;
+            TicketsActiveChangeHint = null;
+            TicketsCriticalChangeHint = null;
            TicketsNewInfoChangeHint = null;

-            IncidentNewChangeHint = null;
-            IncidentActiveChangeHint = null;
-            IncidentCriticalChangeHint = null;
-            IncidentNewInfoChangeHint = null;
-
+            IncidentNewChangeHint = null;
+            IncidentActiveChangeHint = null;
+            IncidentCriticalChangeHint = null;
+            IncidentNewInfoChangeHint = null;
+
+            UnassignedTicketsChangeHint = null;
+            UnassignedTicketsCriticalChangeHint = null;
+
        }
        #endregion

--- a/FasdDesktopUi/Basics/Services/TicketOverviewUpdateService.cs
+++ b/FasdDesktopUi/Basics/Services/TicketOverviewUpdateService.cs
@@ -29,7 +29,9 @@ namespace FasdDesktopUi.Basics.Services
            "IncidentNew",
            "IncidentActive",
            "IncidentCritical",
-            "IncidentNewInfo"
+            "IncidentNewInfo",
+            "UnassignedTickets",
+            "UnassignedTicketsCritical"
        };
        private const string DemoTicketDetailsKey = "Demo.HasTicketDetails";
        private readonly Dispatcher _dispatcher;
--- a/FasdDesktopUi/Basics/UserControls/TicketOverview.xaml
+++ b/FasdDesktopUi/Basics/UserControls/TicketOverview.xaml
@@ -83,6 +83,8 @@
                <RowDefinition Height="Auto" />
                <RowDefinition Height="Auto" />
                <RowDefinition Height="Auto" />
+                <RowDefinition Height="Auto" />
+                <RowDefinition Height="Auto" />
            </Grid.RowDefinitions>
            <Grid.ColumnDefinitions>
                <ColumnDefinition Width="*" />
@@ -124,14 +126,14 @@
                   FontSize="12" />

            <!-- Tickets -->
-            <Label Grid.Row="1"
+            <Label Grid.Row="2"
                   Grid.Column="0"
                   Foreground="{DynamicResource FontColor.DetailsPage.TitleSection.Header}"
                   Content="{Binding Converter={StaticResource LanguageConverter}, ConverterParameter=TicketOverview.Row.Heading.Tickets}"
                   FontWeight="Bold"
                   FontSize="12" />

-            <Label Grid.Row="1"
+            <Label Grid.Row="2"
                   Grid.Column="1"
                   Content="{Binding TicketsNew}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -147,7 +149,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="1"
+            <Label Grid.Row="2"
                   Grid.Column="2"
                   Content="{Binding TicketsActive}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -163,7 +165,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="1"
+            <Label Grid.Row="2"
                   Grid.Column="3"
                   Content="{Binding TicketsCritical}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -179,7 +181,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="1"
+            <Label Grid.Row="2"
                   Grid.Column="4"
                   Content="{Binding TicketsNewInfo}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -196,14 +198,14 @@
                   Cursor="Hand" />

            <!-- Incidents -->
-            <Label Grid.Row="2"
+            <Label Grid.Row="3"
                   Grid.Column="0"
                   Foreground="{DynamicResource FontColor.DetailsPage.TitleSection.Header}"
                   Content="{Binding Converter={StaticResource LanguageConverter}, ConverterParameter=TicketOverview.Row.Heading.Incidents}"
                   FontWeight="Bold"
                   FontSize="12" />

-            <Label Grid.Row="2"
+            <Label Grid.Row="3"
                   Grid.Column="1"
                   Content="{Binding IncidentNew}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -219,7 +221,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="2"
+            <Label Grid.Row="3"
                   Grid.Column="2"
                   Content="{Binding IncidentActive}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -235,7 +237,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="2"
+            <Label Grid.Row="3"
                   Grid.Column="3"
                   Content="{Binding IncidentCritical}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -251,7 +253,7 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

-            <Label Grid.Row="2"
+            <Label Grid.Row="3"
                   Grid.Column="4"
                   Content="{Binding IncidentNewInfo}"
                   Style="{StaticResource RoundedSelectedLabelStyle}"
@@ -267,6 +269,45 @@
                   HorizontalAlignment="Center"
                   Cursor="Hand" />

+            <!-- Unassigned -->
+            <Label Grid.Row="4"
+                   Grid.Column="0"
+                   Foreground="{DynamicResource FontColor.DetailsPage.TitleSection.Header}"
+                   Content="{Binding Converter={StaticResource LanguageConverter}, ConverterParameter=TicketOverview.Row.Heading.UnassignedTickets}"
+                   FontWeight="Bold"
+                   FontSize="12" />
+
+            <Label Grid.Row="4"
+                   Grid.Column="1"
+                   Content="{Binding UnassignedTickets}"
+                   Style="{StaticResource RoundedSelectedLabelStyle}"
+                   local:TicketOverview.IsSelected="{Binding UnassignedTicketsSelected, Mode=TwoWay}"
+                   local:TicketOverview.IsHighlighted="{Binding UnassignedTicketsHighlighted}"
+                   ToolTip="{Binding UnassignedTicketsChangeHint}"
+                   Tag="UnassignedTicketsSelected"
+                   MouseLeftButtonUp="Label_MouseLeftButtonUp"
+                   FontWeight="Medium"
+                   Foreground="{DynamicResource Color.Orange}"
+                   FontSize="12"
+                   VerticalAlignment="Center"
+                   HorizontalAlignment="Center"
+                   Cursor="Hand" />
+
+            <Label Grid.Row="4"
+                   Grid.Column="3"
+                   Content="{Binding UnassignedTicketsCritical}"
+                   Style="{StaticResource RoundedSelectedLabelStyle}"
+                   local:TicketOverview.IsSelected="{Binding UnassignedTicketsCriticalSelected, Mode=TwoWay}"
+                   local:TicketOverview.IsHighlighted="{Binding UnassignedTicketsCriticalHighlighted}"
+                   ToolTip="{Binding UnassignedTicketsCriticalChangeHint}"
+                   Tag="UnassignedTicketsCriticalSelected"
+                   MouseLeftButtonUp="Label_MouseLeftButtonUp"
+                   FontWeight="Medium"
+                   Foreground="{DynamicResource Color.Red}"
+                   FontSize="12"
+                   VerticalAlignment="Center"
+                   HorizontalAlignment="Center"
+                   Cursor="Hand" />
        </Grid>
    </Border>
 </UserControl>
--- a/FasdDesktopUi/Basics/UserControls/TicketOverview.xaml.cs
+++ b/FasdDesktopUi/Basics/UserControls/TicketOverview.xaml.cs
@@ -28,7 +28,9 @@ namespace FasdDesktopUi.Basics.UserControls
            ("IncidentNew", new Action<TicketOverviewModel, int>((vm, value) => { vm.IncidentNew = value; })),
            ("IncidentActive", new Action<TicketOverviewModel, int>((vm, value) => { vm.IncidentActive = value; })),
            ("IncidentCritical", new Action<TicketOverviewModel, int>((vm, value) => { vm.IncidentCritical = value; })),
-            ("IncidentNewInfo", new Action<TicketOverviewModel, int>((vm, value) => { vm.IncidentNewInfo = value; }))
+            ("IncidentNewInfo", new Action<TicketOverviewModel, int>((vm, value) => { vm.IncidentNewInfo = value; })),
+            ("UnassignedTickets", new Action<TicketOverviewModel, int>((vm, value) => { vm.UnassignedTickets = value; })),
+            ("UnassignedTicketsCritical", new Action<TicketOverviewModel, int>((vm, value) => { vm.UnassignedTicketsCritical = value; }))
        };
        private static readonly (string Key, Action<TicketOverviewModel, bool> Setter)[] HighlightSetters = new[]
        {
@@ -39,7 +41,9 @@ namespace FasdDesktopUi.Basics.UserControls
            ("IncidentNew", new Action<TicketOverviewModel, bool>((vm, value) => { vm.IncidentNewHighlighted = value; })),
            ("IncidentActive", new Action<TicketOverviewModel, bool>((vm, value) => { vm.IncidentActiveHighlighted = value; })),
            ("IncidentCritical", new Action<TicketOverviewModel, bool>((vm, value) => { vm.IncidentCriticalHighlighted = value; })),
-            ("IncidentNewInfo", new Action<TicketOverviewModel, bool>((vm, value) => { vm.IncidentNewInfoHighlighted = value; }))
+            ("IncidentNewInfo", new Action<TicketOverviewModel, bool>((vm, value) => { vm.IncidentNewInfoHighlighted = value; })),
+            ("UnassignedTickets", new Action<TicketOverviewModel, bool>((vm, value) => { vm.UnassignedTicketsHighlighted = value; })),
+            ("UnassignedTicketsCritical", new Action<TicketOverviewModel, bool>((vm, value) => { vm.UnassignedTicketsCriticalHighlighted = value; }))
        };
        private static readonly (string Key, Action<TicketOverviewModel, string> Setter)[] ChangeHintSetters = new[]
        {
@@ -50,7 +54,9 @@ namespace FasdDesktopUi.Basics.UserControls
            ("IncidentNew", new Action<TicketOverviewModel, string>((vm, value) => { vm.IncidentNewChangeHint = value; })),
            ("IncidentActive", new Action<TicketOverviewModel, string>((vm, value) => { vm.IncidentActiveChangeHint = value; })),
            ("IncidentCritical", new Action<TicketOverviewModel, string>((vm, value) => { vm.IncidentCriticalChangeHint = value; })),
-            ("IncidentNewInfo", new Action<TicketOverviewModel, string>((vm, value) => { vm.IncidentNewInfoChangeHint = value; }))
+            ("IncidentNewInfo", new Action<TicketOverviewModel, string>((vm, value) => { vm.IncidentNewInfoChangeHint = value; })),
+            ("UnassignedTickets", new Action<TicketOverviewModel, string>((vm, value) => { vm.UnassignedTicketsChangeHint = value; })),
+            ("UnassignedTicketsCritical", new Action<TicketOverviewModel, string>((vm, value) => { vm.UnassignedTicketsCriticalChangeHint = value; }))
        };
        private readonly Dictionary<string, HighlightInfo> _personalHighlightStates = new Dictionary<string, HighlightInfo>(StringComparer.OrdinalIgnoreCase);
        private readonly Dictionary<string, HighlightInfo> _roleHighlightStates = new Dictionary<string, HighlightInfo>(StringComparer.OrdinalIgnoreCase);
--- a/FasdDesktopUi/Config/LanguageDefinitions.xml
+++ b/FasdDesktopUi/Config/LanguageDefinitions.xml
@@ -512,16 +512,26 @@
    <Language Lang="EN">My incidents</Language>
    <Language Lang="DE">Eigene Störungen</Language>
  </UIItem>
-
-  <UIItem Name="TicketOverview.ScopeRow.Role.Tickets">
-    <Language Lang="EN">Role tickets</Language>
-    <Language Lang="DE">Rollentickets</Language>
-  </UIItem>
+
+  <UIItem Name="TicketOverview.ScopeRow.Personal.UnassignedTickets">
+    <Language Lang="EN">My unassigned</Language>
+    <Language Lang="DE">Eigener Eingang</Language>
+  </UIItem>
+
+  <UIItem Name="TicketOverview.ScopeRow.Role.Tickets">
+    <Language Lang="EN">Role tickets</Language>
+    <Language Lang="DE">Rollentickets</Language>
+  </UIItem>

  <UIItem Name="TicketOverview.ScopeRow.Role.Incidents">
    <Language Lang="EN">Role incidents</Language>
    <Language Lang="DE">Rollenstörungen</Language>
  </UIItem>
+
+  <UIItem Name="TicketOverview.ScopeRow.Role.UnassignedTickets">
+    <Language Lang="EN">Role unassigned</Language>
+    <Language Lang="DE">Rolleneingang</Language>
+  </UIItem>

  <!--Menu-->
  <UIItem Name="Menu.About">
@@ -1714,4 +1724,9 @@
    <Language Lang="EN">Incidents</Language>
    <Language Lang="DE">Störungen</Language>
  </UIItem>
+
+  <UIItem Name="TicketOverview.Row.Heading.UnassignedTickets">
+    <Language Lang="EN">Unassigned</Language>
+    <Language Lang="DE">Eingang</Language>
+  </UIItem>
 </UILanguage>
--- a/FasdDesktopUi/Pages/SearchPage/SearchPageView.xaml.cs
+++ b/FasdDesktopUi/Pages/SearchPage/SearchPageView.xaml.cs
@@ -1364,6 +1364,8 @@ namespace FasdDesktopUi.Pages.SearchPage
                rowKey = "TicketOverview.Row.Heading.Tickets";
            else if (normalized.StartsWith("incident"))
                rowKey = "TicketOverview.Row.Heading.Incidents";
+            else if (normalized.StartsWith("unassigned"))
+                rowKey = "TicketOverview.Row.Heading.UnassignedTickets";
            else
                return false;

@@ -1389,6 +1391,8 @@ namespace FasdDesktopUi.Pages.SearchPage
                suffix = "Tickets";
            else if (string.Equals(rowKey, "TicketOverview.Row.Heading.Incidents", StringComparison.OrdinalIgnoreCase))
                suffix = "Incidents";
+            else if (string.Equals(rowKey, "TicketOverview.Row.Heading.UnassignedTickets", StringComparison.OrdinalIgnoreCase))
+                suffix = "UnassignedTickets";

            var translationKey = scope == TileScope.Role
                ? $"TicketOverview.ScopeRow.Role.{suffix}"