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This commit is contained in:
Meik
2026-02-12 08:42:41 +01:00
parent 7392454a63
commit 493e671b9f
30 changed files with 30212 additions and 30217 deletions
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5
FasdCockpitCommunicationDemo/F4SD-Cockpit-Client-Demo.csproj
View File

@@ -119,9 +119,6 @@
<Content Include="Config\F4SD-MenuSection-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-Global-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
<Content Include="Config\F4SD-QuickAction-Configuration.xml">
<CopyToOutputDirectory>Always</CopyToOutputDirectory>
</Content>
@@ -276,4 +273,4 @@
<PropertyGroup>
<PreBuildEvent>copy "$(ProjectDir)..\..\C4IT FASD\_Common\XmlSchemas\*" "$(ProjectDir)Config"</PreBuildEvent>
</PropertyGroup>
</Project>
</Project>

149
FasdCockpitCommunicationDemo/F4SDCockpitCommunicationDemo.cs
View File

@@ -2,17 +2,15 @@
using System.Collections.Generic;
using System.Linq;
using System.Reflection;
using System.IO;
using System.IO;
using System.Threading.Tasks;
using System.Threading;
using System.Diagnostics;
using System.Xml;
using Newtonsoft.Json;
using FasdCockpitBase.Models;
using FasdCockpitCommunicationDemo;
using C4IT.Configuration;
using C4IT.FASD.Base;
using static C4IT.Logging.cLogManager;
using FasdCockpitBase;
@@ -48,6 +46,7 @@ namespace C4IT.FASD.Cockpit.Communication
BuildCategoryLookup();
LoadTicketOverviewRelations();
LoadGeneratedTickets();
ApplyMissingDemoTicketActivityTypes();
EnsureOverviewTicketJournalEntries();
}
@@ -276,6 +275,72 @@ namespace C4IT.FASD.Cockpit.Communication
}
}
private void ApplyMissingDemoTicketActivityTypes()
{
try
{
var activityTypesByTicketId = new Dictionary<Guid, string>();
foreach (var tileEntry in TicketOverviewRelations.Values)
{
if (tileEntry == null)
continue;
foreach (var scopeEntry in tileEntry.Values)
{
if (scopeEntry == null)
continue;
foreach (var definition in scopeEntry)
{
if (definition == null || definition.TicketId == Guid.Empty)
continue;
var activityType = NormalizeActivityType(definition.ActivityType);
if (string.IsNullOrWhiteSpace(activityType))
continue;
activityTypesByTicketId[definition.TicketId] = activityType;
}
}
}
foreach (var sampleData in MockupData)
{
if (sampleData?.Tickets == null)
continue;
foreach (var ticket in sampleData.Tickets)
{
if (ticket == null)
continue;
ticket.ActivityType = NormalizeActivityType(ticket.ActivityType);
if (!string.IsNullOrWhiteSpace(ticket.ActivityType))
continue;
if (ticket.Id != Guid.Empty && activityTypesByTicketId.TryGetValue(ticket.Id, out var mappedActivityType))
{
ticket.ActivityType = mappedActivityType;
continue;
}
ticket.ActivityType = NormalizeActivityType(TryGetActivityTypeFromTicketLinks(ticket));
}
}
}
catch (Exception E)
{
LogException(E);
}
}
private static string NormalizeActivityType(string activityType)
{
return string.IsNullOrWhiteSpace(activityType) ? null : activityType.Trim();
}
private void EnsureOverviewTicketJournalEntries()
{
try
@@ -396,10 +461,11 @@ namespace C4IT.FASD.Cockpit.Communication
AffectedUser = detail.AffectedUser ?? record.UserDisplayName,
Asset = detail.Asset,
Category = detail.Category,
ActivityType = NormalizeActivityType(record.ActivityType),
Description = detail.Description,
DescriptionHtml = detail.DescriptionHtml,
Solution = detail.Solution,
SolutionHtml = detail.SolutionHtml,
SolutionHtml = detail.SolutionHtml,
CreationDate = createdAt.ToLocalTime(),
CreationDaysSinceNow = Math.Max(0, (int)(DateTime.UtcNow - createdAt).TotalDays),
Priority = detail.Priority ?? 0,
@@ -562,34 +628,16 @@ namespace C4IT.FASD.Cockpit.Communication
return fallbackData.Tickets.FirstOrDefault(ticket => ticket.Id == definition.TicketId);
}
private static string ResolveTicketActivityType(string displayName, cF4SDTicket detailTicket = null)
private static string ResolveTicketActivityType(cF4SDTicket detailTicket = null)
{
var configuredType = NormalizeActivityType(detailTicket?.ActivityType);
if (!string.IsNullOrWhiteSpace(configuredType))
return configuredType;
var linkType = TryGetActivityTypeFromTicketLinks(detailTicket);
if (!string.IsNullOrWhiteSpace(linkType))
return linkType;
var ticketName = displayName ?? detailTicket?.Name;
if (string.IsNullOrWhiteSpace(ticketName))
return "SPSActivityTypeTicket";
if (ticketName.StartsWith("INC", StringComparison.OrdinalIgnoreCase))
return "SPSActivityTypeIncident";
if (ticketName.StartsWith("SRQ", StringComparison.OrdinalIgnoreCase))
return "SPSActivityTypeServiceRequest";
if (ticketName.StartsWith("PRB", StringComparison.OrdinalIgnoreCase))
return "SPSActivityTypeGroupTicket";
if (ticketName.StartsWith("ALT", StringComparison.OrdinalIgnoreCase))
return "SPSActivityTypeAlert";
if (ticketName.StartsWith("CHG", StringComparison.OrdinalIgnoreCase))
return "SVMChangeRequestType";
if (ticketName.StartsWith("TSK", StringComparison.OrdinalIgnoreCase))
return "SPSActivityTypeBase";
return "SPSActivityTypeTicket";
}
@@ -1258,7 +1306,7 @@ namespace C4IT.FASD.Cockpit.Communication
foreach (var demoTicket in demoTickets)
{
output.Add(new cF4sdApiSearchResultRelation() { id = demoTicket.Id, Name = demoTicket.Name, DisplayName = demoTicket.Name, Infos = new Dictionary<string, string>() { ["Summary"] = demoTicket.Summary, ["Status"] = demoTicket.Status.ToString(), ["StatusId"] = ((int)demoTicket.Status).ToString(), ["Asset"] = demoTicket.Asset, ["ActivityType"] = ResolveTicketActivityType(demoTicket.Name, demoTicket) }, Type = enumF4sdSearchResultClass.Ticket, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = Guid.Parse(constGuidTimoTicket) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id } } });
output.Add(new cF4sdApiSearchResultRelation() { id = demoTicket.Id, Name = demoTicket.Name, DisplayName = demoTicket.Name, Infos = new Dictionary<string, string>() { ["Summary"] = demoTicket.Summary, ["Status"] = demoTicket.Status.ToString(), ["StatusId"] = ((int)demoTicket.Status).ToString(), ["Asset"] = demoTicket.Asset, ["ActivityType"] = ResolveTicketActivityType(demoTicket) }, Type = enumF4sdSearchResultClass.Ticket, Identities = new cF4sdIdentityList() { new cF4sdIdentityEntry() { Class = enumFasdInformationClass.User, Id = Guid.Parse(constGuidTimoTicket) }, new cF4sdIdentityEntry() { Class = enumFasdInformationClass.Ticket, Id = demoTicket.Id } } });
}
break;
@@ -1318,7 +1366,7 @@ namespace C4IT.FASD.Cockpit.Communication
["Status"] = demoTicket.Status.ToString(),
["StatusId"] = ((int)demoTicket.Status).ToString(),
["Asset"] = demoTicket.Asset ?? string.Empty,
["ActivityType"] = ResolveTicketActivityType(demoTicket.Name, demoTicket)
["ActivityType"] = ResolveTicketActivityType(demoTicket)
},
Identities = new cF4sdIdentityList()
{
@@ -1901,12 +1949,15 @@ namespace C4IT.FASD.Cockpit.Communication
if (writeParams.Values.TryGetValue("Asset", out var asset))
output.Asset = asset.ToString();
if (writeParams.Values.TryGetValue("Category", out var category))
output.Category = category.ToString();
if (writeParams.Values.TryGetValue("CreationSource", out var creationSourceObj))
if (Enum.TryParse(creationSourceObj.ToString(), out cF4SDTicket.enumTicketCreationSource creationSource))
output.CreationSource = creationSource;
if (writeParams.Values.TryGetValue("Category", out var category))
output.Category = category.ToString();
if (writeParams.Values.TryGetValue("ActivityType", out var activityType))
output.ActivityType = NormalizeActivityType(activityType?.ToString());
if (writeParams.Values.TryGetValue("CreationSource", out var creationSourceObj))
if (Enum.TryParse(creationSourceObj.ToString(), out cF4SDTicket.enumTicketCreationSource creationSource))
output.CreationSource = creationSource;
if (writeParams.Values.TryGetValue("Status", out var statusObj))
{
@@ -2143,37 +2194,11 @@ namespace C4IT.FASD.Cockpit.Communication
cCockpitConfiguration.Instance = new cCockpitConfiguration();
cCockpitConfiguration.Instance.agentApiConfiguration = new cAgentApiConfiguration() { ApiUrl = "", ClientId = "", ClientSecret = "", LogonUrl = "", OrganizationCode = 0 };
cCockpitConfiguration.Instance.m42ServerConfiguration = new cM42ServerConfiguration() { Server = ResolveDemoM42Server() };
cCockpitConfiguration.Instance.GlobalConfig = LoadDemoGlobalConfig();
cCockpitConfiguration.Instance.GlobalConfig = null;
await Task.CompletedTask;
return true;
}
private static cConfigHelperParameterList LoadDemoGlobalConfig()
{
try
{
var executingDirectory = Path.GetDirectoryName(Assembly.GetExecutingAssembly().Location);
var filePath = Path.Combine(executingDirectory, "Config", "F4SD-Global-Configuration.xml");
if (!File.Exists(filePath))
return null;
var xmlDocument = new XmlDocument();
xmlDocument.Load(filePath);
var root = xmlDocument.DocumentElement;
if (root == null || !string.Equals(root.Name, "F4SD-Global-Configuration", StringComparison.OrdinalIgnoreCase))
return null;
return cF4sdGlobalConfigParameterParser.Parse(root);
}
catch (Exception E)
{
LogException(E);
}
return null;
}
public override Task<bool> GetAgentOnlineStatus(int AgentDeviceId, int? AgentUserId = null) => Task.FromResult(true);
public override Task<cF4sdAgentScript> GetQuickActionOfAgent(int ScriptId) => Task.FromResult(new cF4sdAgentScript() { Id = ScriptId, Name = "AgentScript", Type = enumAgentScriptType.user, UserPermissionRequired = false });

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FasdCockpitCommunicationDemo/MockupData/Anwender, Peter.json
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FasdCockpitCommunicationDemo/MockupData/Computer.json
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FasdCockpitCommunicationDemo/MockupData/Hans Hanova.json
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360
FasdCockpitCommunicationDemo/MockupData/Kiefer, Maximilian.json
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@@ -1089,7 +1089,7 @@
{
"ColumnName": "DiskTotal",
"Values": [
511101108224,
511101108224.0,
null,
null,
null,
@@ -1122,7 +1122,7 @@
{
"ColumnName": "DiskFree",
"Values": [
3435973836,
3435973836.0,
null,
null,
null,
@@ -1155,7 +1155,7 @@
{
"ColumnName": "SystemDiskTotal",
"Values": [
274877906944,
274877906944.0,
null,
null,
null,
@@ -1188,7 +1188,7 @@
{
"ColumnName": "SystemDiskFree",
"Values": [
8589934592,
8589934592.0,
null,
null,
null,
@@ -1221,7 +1221,7 @@
{
"ColumnName": "MemoryTotal",
"Values": [
34037615820,
34037615820.0,
null,
null,
null,
@@ -1478,16 +1478,16 @@
null,
null,
null,
2,
1,
1,
1,
2.0,
1.0,
1.0,
1.0,
null,
null,
2,
1,
1,
1,
2.0,
1.0,
1.0,
1.0,
null,
null,
null,
@@ -1539,21 +1539,21 @@
{
"ColumnName": "DiskTotal",
"Values": [
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
511101108224.0,
null,
null,
null,
@@ -1572,21 +1572,21 @@
{
"ColumnName": "DiskFree",
"Values": [
3435973836,
26843545600,
84359738368,
105784247808,
105884247808,
105785247808,
105818914474,
105819414474,
105819914474,
105820414474,
105820914474,
105821414474,
105821914474,
105822414474,
105822914474,
3435973836.0,
26843545600.0,
84359738368.0,
105784247808.0,
105884247808.0,
105785247808.0,
105818914474.0,
105819414474.0,
105819914474.0,
105820414474.0,
105820914474.0,
105821414474.0,
105821914474.0,
105822414474.0,
105822914474.0,
null,
null,
null,
@@ -1605,21 +1605,21 @@
{
"ColumnName": "SystemDiskTotal",
"Values": [
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
274877906944.0,
null,
null,
null,
@@ -1638,21 +1638,21 @@
{
"ColumnName": "SystemDiskFree",
"Values": [
8589934592,
28600000000,
71203283968,
77893283968,
71232283968,
81203283968,
81217783968,
83551683968,
85885583968,
88219483968,
90553383968,
92887283968,
95221183968,
97555083968,
99888983968,
8589934592.0,
28600000000.0,
71203283968.0,
77893283968.0,
71232283968.0,
81203283968.0,
81217783968.0,
83551683968.0,
85885583968.0,
88219483968.0,
90553383968.0,
92887283968.0,
95221183968.0,
97555083968.0,
99888983968.0,
null,
null,
null,
@@ -1671,21 +1671,21 @@
{
"ColumnName": "MemoryTotal",
"Values": [
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
34037615820.0,
null,
null,
null,
@@ -1704,21 +1704,21 @@
{
"ColumnName": "MemoryFree",
"Values": [
21260088115,
21277781150,
24837781150,
18837781150,
26837781150,
26377781150,
14837781150,
24839981150,
24837781150,
24008141150,
24364329720,
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25076706860,
25432895430,
25789084000,
21260088115.0,
21277781150.0,
24837781150.0,
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26837781150.0,
26377781150.0,
14837781150.0,
24839981150.0,
24837781150.0,
24008141150.0,
24364329720.0,
24720518290.0,
25076706860.0,
25432895430.0,
25789084000.0,
null,
null,
null,
@@ -1737,21 +1737,21 @@
{
"ColumnName": "ProcessorUsage",
"Values": [
12,
20,
18,
15,
18,
19,
20,
26,
17,
11,
18,
16,
16,
14,
15,
12.0,
20.0,
18.0,
15.0,
18.0,
19.0,
20.0,
26.0,
17.0,
11.0,
18.0,
16.0,
16.0,
14.0,
15.0,
null,
null,
null,
@@ -1841,16 +1841,16 @@
null,
null,
null,
16000,
14000,
16000,
17000,
16000.0,
14000.0,
16000.0,
17000.0,
null,
null,
14000,
13000,
17000,
16000,
14000.0,
13000.0,
17000.0,
16000.0,
null,
null,
null,
@@ -1869,21 +1869,21 @@
{
"ColumnName": "NetworkRecievedTraffic",
"Values": [
107374182,
6120328396,
53687091,
193273528,
193273528,
193273528,
612032839,
193273528,
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612032839,
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193273528,
612032839,
193273528,
107374182.0,
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53687091.0,
193273528.0,
193273528.0,
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612032839.0,
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193273528.0,
612032839.0,
612032839.0,
193273528.0,
193273528.0,
612032839.0,
193273528.0,
null,
null,
null,
@@ -1902,21 +1902,21 @@
{
"ColumnName": "NetworkSentTraffic",
"Values": [
5368709,
5368709,
5368709,
189273528,
189298528,
82298528,
191530456,
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5368709.0,
5368709.0,
5368709.0,
189273528.0,
189298528.0,
82298528.0,
191530456.0,
223540266.0,
255550077.0,
287559887.0,
319569698.0,
351579509.0,
383589319.0,
415599130.0,
447608941.0,
null,
null,
null,
@@ -2340,21 +2340,21 @@
{
"ColumnName": "LogonCount",
"Values": [
2,
1,
2.0,
1.0,
null,
null,
null,
2,
1,
1,
1,
2.0,
1.0,
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null,
null,
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1,
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1,
2.0,
1.0,
1.0,
1.0,
null,
null,
null,
@@ -2440,7 +2440,7 @@
"ColumnName": "HardReset",
"Values": [
null,
1,
1.0,
null,
null,
null,
@@ -2474,7 +2474,7 @@
"Values": [
null,
null,
1,
1.0,
null,
null,
null,
@@ -2506,7 +2506,7 @@
"ColumnName": "ApplicationHang",
"Values": [
null,
3,
3.0,
null,
null,
null,
@@ -2538,7 +2538,7 @@
{
"ColumnName": "ApplicationCrash",
"Values": [
2,
2.0,
null,
null,
null,
@@ -2771,57 +2771,57 @@
"5": [
[
"2022-05-14T00:55:15.34",
16000
16000.0
],
[
"2022-05-14T01:24:03.34",
16000
16000.0
]
],
"6": [
[
"2022-05-13T01:24:03.34",
14000
14000.0
]
],
"7": [
[
"2022-05-12T01:24:03.34",
16000
16000.0
]
],
"8": [
[
"2022-05-11T01:24:03.34",
17000
17000.0
]
],
"11": [
[
"2022-05-08T01:09:39.34",
14000
14000.0
],
[
"2022-05-08T03:33:39.34",
14000
14000.0
]
],
"12": [
[
"2022-05-08T05:57:39.34",
13000
13000.0
]
],
"13": [
[
"2022-05-06T03:19:15.34",
17000
17000.0
]
],
"14": [
[
"2022-05-05T03:33:39.34",
16000
16000.0
]
]
}

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FasdCockpitCommunicationDemo/MockupData/Kohl, Carlos.json
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FasdCockpitCommunicationDemo/MockupData/Offline, Olli.json
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FasdCockpitCommunicationDemo/MockupData/Ottmann, Thomas.json
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FasdCockpitCommunicationDemo/MockupData/Perschmann, Paul.json
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FasdCockpitCommunicationDemo/MockupData/Seifert, Dominik.json
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@@ -540,7 +540,7 @@
{
"ColumnName": "id",
"Values": [
2,
2.0,
null,
null,
null,
@@ -707,57 +707,57 @@
"5": [
[
"2023-02-17T06:19:38",
160000
160000.0
],
[
"2023-02-17T06:48:26",
16000
16000.0
]
],
"6": [
[
"2023-02-16T06:48:26",
14000
14000.0
]
],
"7": [
[
"2023-02-15T06:48:26",
16000
16000.0
]
],
"8": [
[
"2023-02-14T06:48:26",
17000
17000.0
]
],
"11": [
[
"2023-02-11T06:34:02",
14000
14000.0
],
[
"2023-02-11T08:58:02",
14000
14000.0
]
],
"12": [
[
"2023-02-11T11:22:02",
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13000.0
]
],
"13": [
[
"2023-02-09T08:43:38",
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17000.0
]
],
"14": [
[
"2023-02-08T08:58:02",
16000
16000.0
]
]
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1218
FasdCockpitCommunicationDemo/MockupData/Ticket, Timo.json
View File

File diff suppressed because it is too large Load Diff

2868
FasdCockpitCommunicationDemo/MockupData/Virtuell, Vera.json
View File

File diff suppressed because it is too large Load Diff

360
FasdCockpitCommunicationDemo/MockupData/Zufall, Rainer.json
View File

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2
FasdCockpitCommunicationDemo/MockupPickup/M42Wpm-Ticket-QuickCalls.json
View File

@@ -207,4 +207,4 @@
"IsWritable": false
}
}
}
}

2
FasdCockpitCommunicationDemo/MockupTicketOverview/TicketOverviewRelations.json
View File

@@ -510,4 +510,4 @@
}
]
}
}
}

5
FasdCockpitCommunicationDemo/TicketModel.cs
View File

@@ -49,9 +49,10 @@ namespace FasdCockpitCommunicationDemo
public string DescriptionHtml { get; set; }
public int Priority { get; set; }
public string Category { get; set; } //todo: replace with tree structure
public string ActivityType { get; set; }
public string Solution { get; set; }
public string SolutionHtml { get; set; }
public Dictionary<string, string> DirectLinks { get; set; }
public string SolutionHtml { get; set; }
public Dictionary<string, string> DirectLinks { get; set; }
public List<cTicketJournalItem> JournalItems { get; set; }