Meik/C4IT-F4SD-Client
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Meik
2025-11-14 15:20:16 +01:00
parent 4475997a59
commit 1283750829
5 changed files with 665 additions and 20 deletions
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38
FasdDesktopUi/Basics/UserControls/Ticket/CloseCaseDialogWithTicket.xaml.cs
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@@ -109,7 +109,7 @@ namespace FasdDesktopUi.Basics.UserControls
public const string ServiceId = "ServiceId";
public const string ServiceName = "ServiceName";
public const string StatusId = "StatusId";
public const string CategoryId = "CategoryId";
public const string Category = "Category";
public const string Summary = "Summary";
public const string Special = "Special";
}
@@ -1167,7 +1167,7 @@ namespace FasdDesktopUi.Basics.UserControls
return;
}
if (!SelectedTicket.Infos.TryGetValue(TicketInfoKeys.CategoryId, out var categoryId) || string.IsNullOrWhiteSpace(categoryId))
if (!SelectedTicket.Infos.TryGetValue(TicketInfoKeys.Category, out var categoryId) || string.IsNullOrWhiteSpace(categoryId))
{
SelectedCategory = null;
return;
@@ -1182,6 +1182,17 @@ namespace FasdDesktopUi.Basics.UserControls
}
}
private Guid? GetSelectedCategoryGuid()
{
if (SelectedCategory == null || string.IsNullOrWhiteSpace(SelectedCategory.Id))
return null;
if (Guid.TryParse(SelectedCategory.Id, out var categoryGuid))
return categoryGuid;
return null;
}
private async Task UpdateQuickCallsComboBoxAsync()
{
try
@@ -1211,9 +1222,10 @@ namespace FasdDesktopUi.Basics.UserControls
var id = idsColumn.Values[i].ToString();
var name = namesColumn.Values[i].ToString();
int classification = 0;
if (int.TryParse(classificationColumn.Values[i]?.ToString(), out var parsedValue))
classification = parsedValue;
Guid? classification = null;
var classificationValue = classificationColumn.Values[i]?.ToString();
if (Guid.TryParse(classificationValue, out var parsedClassification))
classification = parsedClassification;
quickCallListe.Add(new QuickCallEntry
@@ -1240,7 +1252,7 @@ namespace FasdDesktopUi.Basics.UserControls
{
public string ID { get; set; }
public string DisplayName { get; set; }
public int Classification { get; set; }
public Guid? Classification { get; set; }
public override string ToString()
{
return DisplayName.ToString();
@@ -1607,16 +1619,24 @@ namespace FasdDesktopUi.Basics.UserControls
["CreationSource"] = 3,
["Status"] = enumTicketStatus.Unknown,
["time"] = DateTime.UtcNow,
["Classification"] = string.Empty,
["Priority"] = 2,
};
Guid quickcallId = Guid.Empty;
Guid? quickCallClassificationId = null;
if (QuickTicketSelection.SelectedItem is QuickCallEntry selectedQuickTicketItem)
{
ticketValues.Add("Category", selectedQuickTicketItem.DisplayName);
//ticketValues.Add("Category", selectedQuickTicketItem.DisplayName);
ticketValues.Add("QuickCallId", selectedQuickTicketItem.ID);
Guid.TryParse(selectedQuickTicketItem.ID?.ToString(), out quickcallId);
if (selectedQuickTicketItem.Classification.HasValue)
{
quickCallClassificationId = selectedQuickTicketItem.Classification;
ticketValues["Classification"] = quickCallClassificationId.Value;
}
}
var selectedCategoryId = GetSelectedCategoryGuid();
if (selectedCategoryId.HasValue)
ticketValues[TicketInfoKeys.Category] = selectedCategoryId.Value;
enumCloseCaseTicketStatus? closeCaseTicketStatus = null;
int errorType = -1;
var comment = string.Empty;
@@ -1877,9 +1897,11 @@ namespace FasdDesktopUi.Basics.UserControls
User = adDnUser,
AffectedAsset = asset,
AffectedService = service,
Category = selectedCategoryId,
Summary = TicketSummaryTextBox.Text,
DescriptionHtml = htmlCaseNotes.ToString(),
Quickcall = quickcallId,
Classification = quickCallClassificationId,
CopyTemplates = string.IsNullOrWhiteSpace(copyStringHtml) ? copyString : copyStringHtml,
SolutionHtml = solutionHtmlString,
ErrorType = errorType,